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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 27.12
edited by Christine Sklareski
on 2025/05/22 15:28
Change comment: There is no comment for this version
To version 24.24
edited by Christine Sklareski
on 2025/05/22 15:07
Change comment: There is no comment for this version

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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
20 20  
21 21  
22 -**Home screen of the touch display:**
22 +**Home Screen:**
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
25 25  
26 26  
27 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
28 28  
29 29  
30 30  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
31 31  
32 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
31 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
33 33  
34 34  
34 +
35 +
36 +
35 35  
36 36  )))
37 37  
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111 111  == Place Conference Calls ==
112 112  
113 113  (((
114 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
115 -** Enter the first extension number then press on it on the left panel of the screen
116 -** The extension will be added to the dialing field and users can dial another number
117 -** When all extensions have been entered, press "Audio Call" or "Video Call"
116 +**To initiate a conference call from the dial screen:**
117 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
118 118  
119 +* Bring up the dial screen
120 +* Enter the first extension number then press on it on the left panel of the screen
121 +* The extension will be added to the dialing field and users can dial another number
122 +* When all extensions have been entered, press "Audio Call" or "Video Call"
119 119  
120 120  * **To initiate a conference call while on a phone call:**
121 121  ** When the phone is on the call screen, tap on the "Conference" button
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123 123  ** After the call is established, the conference screen is brought up.
124 124  ** Tap the "Invite" button to add more members to the conference.
125 125  
126 -
127 127  * **To initiate a conference call from the conference soft key:**
128 128  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
129 129  
130 -
131 131  === Conference Call Management: ===
132 132  
133 133  * (((
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236 236  = Call Handling =
237 237  
238 238  
239 -* **To transfer a call to another extension: **
241 +* **To transfer a call **
240 240  ** **Blind transfer:**
241 241  *** While on a call, tap the **Transfer** button.
242 242  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -244,15 +244,16 @@
244 244  *** Enter the extension.
245 245  *** Tap on the **Transfer** softkey.
246 246  *** The call will transfer to the extension and the phone system will hang up the call.
247 -** **Attended transfer**
248 -*** While on a call, tap the **Transfer** button.
249 -*** Select **Transfer** to bring up the transfer screen.
250 -*** Select the transfer mode (Blind is the default): change it to **Attended**
251 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
252 252  
253 -* **To transfer a call directly to voicemail**
250 +* **Attended transfer**
251 +** While on a call, tap the **Transfer** button.
252 +** Select **Transfer** to bring up the transfer screen.
253 +** Select the transfer mode (Blind is the default): change it to **Attended**
254 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 +
256 +* **To transfer a call to voicemail**
254 254  ** (((
255 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
258 +Press Transfer and then press * and then enter the extension to go to directly to VM
256 256  )))
257 257  )))
258 258  
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323 323  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
324 324  ** Tap the DND icon to turn it on and off.
325 325  
329 +
326 326  * **Pressing the mute button on the right side of phone pad:**
327 327  ** During a call, will mute the microphone.
328 328  ** Off a call, will engage do not disturb for the phone.
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375 375  ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
376 376  ** Disable touch sounds and tones in **Other Settings.**
377 377  
382 +
378 378  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
379 379  ** Tap the Home button
380 380  ** Swipe left to the second page and tap **Settings**
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382 382  ** Tap **Other Sounds**
383 383  ** Disable Touch sounds and Touch tone
384 384  
390 +
385 385  * **Adjust the Display:**
386 386  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
387 387  )))
GS-Home-1.png
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