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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 27.10
edited by Christine Sklareski
on 2025/05/22 15:21
Change comment: There is no comment for this version
To version 24.4
edited by Christine Sklareski
on 2025/05/22 14:20
Change comment: There is no comment for this version

Summary

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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
20 +**Home Screen:**
21 21  
22 -**Home screen of the touch display:**
22 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
25 25  
26 26  
27 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
28 28  
29 -
30 30  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
31 31  
32 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
29 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
33 33  
34 34  
32 +
33 +
34 +
35 35  
36 36  )))
37 37  
... ... @@ -236,7 +236,7 @@
236 236  = Call Handling =
237 237  
238 238  
239 -* **To transfer a call to another extension: **
239 +* **To transfer a call **
240 240  ** **Blind transfer:**
241 241  *** While on a call, tap the **Transfer** button.
242 242  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -244,15 +244,16 @@
244 244  *** Enter the extension.
245 245  *** Tap on the **Transfer** softkey.
246 246  *** The call will transfer to the extension and the phone system will hang up the call.
247 -** **Attended transfer**
248 -*** While on a call, tap the **Transfer** button.
249 -*** Select **Transfer** to bring up the transfer screen.
250 -*** Select the transfer mode (Blind is the default): change it to **Attended**
251 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
252 252  
253 -* **To transfer a call directly to voicemail**
248 +* **Attended transfer**
249 +** While on a call, tap the **Transfer** button.
250 +** Select **Transfer** to bring up the transfer screen.
251 +** Select the transfer mode (Blind is the default): change it to **Attended**
252 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 +
254 +* **To transfer a call to voicemail**
254 254  ** (((
255 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
256 +Press Transfer and then press * and then enter the extension to go to directly to VM
256 256  )))
257 257  )))
258 258  
... ... @@ -298,8 +298,9 @@
298 298  = Call History =
299 299  
300 300  
301 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
302 -* Initiate a call from the history by tapping the green call or video buttons.
302 +* **View call history:**
303 +** Tap the **Call History** button on the right side of the home screen.
304 +** Initiate a call from the history by tapping the green call or video buttons.
303 303  )))
304 304  
305 305  
... ... @@ -316,18 +316,10 @@
316 316  (((
317 317  (% class="col-xs-12 col-sm-8" %)
318 318  (((
319 -= Availability State: Do Not Disturb =
321 += Availability States =
320 320  
321 321  
322 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
323 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
324 -** Tap the DND icon to turn it on and off.
325 -
326 -* **Pressing the mute button on the right side of phone pad:**
327 -** During a call, will mute the microphone.
328 -** Off a call, will engage do not disturb for the phone.
329 -
330 -
324 +* Change availability state when OOO or In Meeting
331 331  )))
332 332  
333 333  
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334 334  
335 335  (% class="col-xs-12 col-sm-4" %)
336 336  (((
337 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
331 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
338 338  )))
339 339  )))
340 340  
... ... @@ -347,8 +347,7 @@
347 347  = Voicemail =
348 348  
349 349  * All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
350 -* Voicemails will be sent to email as a .wav file.
351 -* Voicemails can also be accessed through the Wave phone app, if using.
344 +* Voicemails will be sent to email as a .wav file and will open in the Apple Music app.
352 352  )))
353 353  
354 354  
... ... @@ -369,21 +369,19 @@
369 369  = Phone Settings =
370 370  
371 371  
372 -* **Adjust sounds and set ring tones:**
373 -** On the home screen, swipe to the second page and tap **Settings**.
374 -** Swipe up and tap on **Sound.**
375 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
376 -** Disable touch sounds and tones in **Other Settings.**
377 -
378 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
365 +* Disable tap and button sounds
366 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
367 +* Adjust ringer and alert volumes
368 +* Set ring tones
369 +* Disable touch sounds and tones in **Other Settings.**
370 +*
371 +* Touch Tones:
379 379  ** Tap the Home button
380 -** Swipe left to the second page and tap **Settings**
381 -** Swipe up and tap on **Sound**
382 -** Tap **Other Sounds**
383 -** Disable Touch sounds and Touch tone
384 -
385 -* **Adjust the Display:**
386 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
373 +** Swipe left to the second page and tap Settings
374 +** Swipe up and tap on Sound
375 +** Tap Other Sounds
376 +**
377 +* Ring Tones
387 387  )))
388 388  
389 389  
... ... @@ -403,12 +403,8 @@
403 403  (((
404 404  = Answering Doorbells =
405 405  
406 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
407 407  
408 -
409 -* Press **Open **to open the door
410 -* Press **Answer** to answer the call
411 -* Press **Reject** to deny access through the door.
398 +Content 3
412 412  )))
413 413  
414 414  
... ... @@ -415,7 +415,7 @@
415 415  
416 416  (% class="col-xs-12 col-sm-4" %)
417 417  (((
418 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
405 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
419 419  )))
420 420  )))
421 421  
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