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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 27.10
edited by Christine Sklareski
on 2025/05/22 15:21
Change comment: There is no comment for this version
To version 24.14
edited by Christine Sklareski
on 2025/05/22 14:39
Change comment: There is no comment for this version

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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
20 +**Home Screen:**
21 21  
22 -**Home screen of the touch display:**
22 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
25 25  
26 26  
27 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
28 28  
29 -
30 30  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
31 31  
32 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
29 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
33 33  
34 34  
32 +
33 +
34 +
35 35  
36 36  )))
37 37  
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236 236  = Call Handling =
237 237  
238 238  
239 -* **To transfer a call to another extension: **
239 +* **To transfer a call **
240 240  ** **Blind transfer:**
241 241  *** While on a call, tap the **Transfer** button.
242 242  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -244,15 +244,16 @@
244 244  *** Enter the extension.
245 245  *** Tap on the **Transfer** softkey.
246 246  *** The call will transfer to the extension and the phone system will hang up the call.
247 -** **Attended transfer**
248 -*** While on a call, tap the **Transfer** button.
249 -*** Select **Transfer** to bring up the transfer screen.
250 -*** Select the transfer mode (Blind is the default): change it to **Attended**
251 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
252 252  
253 -* **To transfer a call directly to voicemail**
248 +* **Attended transfer**
249 +** While on a call, tap the **Transfer** button.
250 +** Select **Transfer** to bring up the transfer screen.
251 +** Select the transfer mode (Blind is the default): change it to **Attended**
252 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 +
254 +* **To transfer a call to voicemail**
254 254  ** (((
255 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
256 +Press Transfer and then press * and then enter the extension to go to directly to VM
256 256  )))
257 257  )))
258 258  
... ... @@ -319,14 +319,10 @@
319 319  = Availability State: Do Not Disturb =
320 320  
321 321  
322 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
323 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
324 -** Tap the DND icon to turn it on and off.
323 +* When Do not disturb is on, incoming calls will be blocked for all accounts.
324 +* To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
325 +* Tap the DND icon to turn it on and off.
325 325  
326 -* **Pressing the mute button on the right side of phone pad:**
327 -** During a call, will mute the microphone.
328 -** Off a call, will engage do not disturb for the phone.
329 -
330 330  
331 331  )))
332 332  
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349 349  * All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
350 350  * Voicemails will be sent to email as a .wav file.
351 351  * Voicemails can also be accessed through the Wave phone app, if using.
349 +*
352 352  )))
353 353  
354 354  
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374 374  ** Swipe up and tap on **Sound.**
375 375  ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
376 376  ** Disable touch sounds and tones in **Other Settings.**
377 -
378 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
375 +*
376 +* Touch Tones:
379 379  ** Tap the Home button
380 -** Swipe left to the second page and tap **Settings**
381 -** Swipe up and tap on **Sound**
382 -** Tap **Other Sounds**
383 -** Disable Touch sounds and Touch tone
384 -
385 -* **Adjust the Display:**
386 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
378 +** Swipe left to the second page and tap Settings
379 +** Swipe up and tap on Sound
380 +** Tap Other Sounds
381 +**
382 +* Ring Tones
387 387  )))
388 388  
389 389  
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403 403  (((
404 404  = Answering Doorbells =
405 405  
406 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
407 407  
408 -
409 -* Press **Open **to open the door
410 -* Press **Answer** to answer the call
411 -* Press **Reject** to deny access through the door.
403 +Content 3
412 412  )))
413 413  
414 414  
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415 415  
416 416  (% class="col-xs-12 col-sm-4" %)
417 417  (((
418 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
410 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
419 419  )))
420 420  )))
421 421  
GS-DoorSystem.png
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