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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 26.3
edited by Christine Sklareski
on 2025/05/22 15:11
Change comment: There is no comment for this version
To version 23.47
edited by Christine Sklareski
on 2025/05/22 13:43
Change comment: There is no comment for this version

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... ... @@ -16,8 +16,8 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
20 20  
20 +
21 21  **Home Screen:**
22 22  
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
... ... @@ -203,7 +203,7 @@
203 203  = Directory, Contacts list, and Button boxes =
204 204  
205 205  
206 -* **Finding EASD extensions in the directory**:
206 +* **Finding extensions in the directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
... ... @@ -214,7 +214,6 @@
214 214  ** In the left menu, tap **LDAP**
215 215  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
216 216  ** Tap the **Download** button to save the extension to the contact list.
217 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
218 218  
219 219  * **Button boxes**
220 220  )))
... ... @@ -223,7 +223,7 @@
223 223  
224 224  (% class="col-xs-12 col-sm-4" %)
225 225  (((
226 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
225 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
227 227  )))
228 228  )))
229 229  
... ... @@ -237,7 +237,7 @@
237 237  = Call Handling =
238 238  
239 239  
240 -* **To transfer a call to another extension: **
239 +* **To transfer a call **
241 241  ** **Blind transfer:**
242 242  *** While on a call, tap the **Transfer** button.
243 243  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -245,15 +245,13 @@
245 245  *** Enter the extension.
246 246  *** Tap on the **Transfer** softkey.
247 247  *** The call will transfer to the extension and the phone system will hang up the call.
248 -** **Attended transfer**
247 +** **Announced transfer**
249 249  *** While on a call, tap the **Transfer** button.
250 250  *** Select **Transfer** to bring up the transfer screen.
251 251  *** Select the transfer mode (Blind is the default): change it to **Attended**
252 252  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 -
254 -​​​​​​​
255 -
256 -* **To transfer a call directly to voicemail**
252 +***
253 +* **To transfer a call to voicemail**
257 257  ** (((
258 258  Press Transfer and then press * and then enter the extension to go to directly to VM
259 259  )))
... ... @@ -263,9 +263,7 @@
263 263  
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
267 -
268 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
263 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
269 269  )))
270 270  )))
271 271  
... ... @@ -301,8 +301,9 @@
301 301  = Call History =
302 302  
303 303  
304 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
305 -* Initiate a call from the history by tapping the green call or video buttons.
299 +* **View call history:**
300 +** Tap the **Call History** button on the right side of the home screen.
301 +** Initiate a call from the history by tapping the green call or video buttons.
306 306  )))
307 307  
308 308  
... ... @@ -319,18 +319,10 @@
319 319  (((
320 320  (% class="col-xs-12 col-sm-8" %)
321 321  (((
322 -= Availability State: Do Not Disturb =
318 += Availability States =
323 323  
324 324  
325 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
326 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
327 -** Tap the DND icon to turn it on and off.
328 -
329 -* **Pressing the mute button on the right side of phone pad:**
330 -** During a call, will mute the microphone.
331 -** Off a call, will engage do not disturb for the phone.
332 -
333 -
321 +* Change availability state when OOO or In Meeting
334 334  )))
335 335  
336 336  
... ... @@ -337,7 +337,7 @@
337 337  
338 338  (% class="col-xs-12 col-sm-4" %)
339 339  (((
340 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
328 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
341 341  )))
342 342  )))
343 343  
... ... @@ -347,11 +347,19 @@
347 347  (((
348 348  (% class="col-xs-12 col-sm-8" %)
349 349  (((
350 -= Voicemail =
338 += Checking Voicemail =
351 351  
352 -* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
353 -* Voicemails will be sent to email as a .wav file.
354 -* Voicemails can also be accessed through the Wave phone app, if using.
340 +When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
341 +
342 +* To access your voicemail box:
343 +** Swipe to page 2 of the home screen and tap **Voicemail.**
344 +** **All accounts on the phone will ** and the number of voicemails will be displayed.
345 +** Tap on the **account** to dial into the voicemail box then follow the response to retrieve the voicemails.
346 +**
347 +* To access your voicemail from another extension within the district
348 +* To access your voicemail from off site
349 +* Voicemail indicator
350 +* Voicemail to email
355 355  )))
356 356  
357 357  
... ... @@ -372,21 +372,11 @@
372 372  = Phone Settings =
373 373  
374 374  
375 -* **Adjust sounds and set ring tones:**
376 -** On the home screen, swipe to the second page and tap **Settings**.
377 -** Swipe up and tap on **Sound.**
378 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
379 -** Disable touch sounds and tones in **Other Settings.**
380 -
381 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
382 -** Tap the Home button
383 -** Swipe left to the second page and tap **Settings**
384 -** Swipe up and tap on **Sound**
385 -** Tap **Other Sounds**
386 -** Disable Touch sounds and Touch tone
387 -
388 -* **Adjust the Display:**
389 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
371 +* Disable tap and button sounds
372 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
373 +* Adjust ringer and alert volumes
374 +* Set ring tones
375 +* Disable touch sounds and tones in **Other Settings.**
390 390  )))
391 391  
392 392  
... ... @@ -406,12 +406,8 @@
406 406  (((
407 407  = Answering Doorbells =
408 408  
409 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
410 410  
411 -
412 -* Press **Open **to open the door
413 -* Press **Answer** to answer the call
414 -* Press **Reject** to deny access through the door.
396 +Content 3
415 415  )))
416 416  
417 417  
... ... @@ -418,7 +418,7 @@
418 418  
419 419  (% class="col-xs-12 col-sm-4" %)
420 420  (((
421 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
403 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
422 422  )))
423 423  )))
424 424  
... ... @@ -452,8 +452,7 @@
452 452  (((
453 453  = Extra =
454 454  
455 -* E:
456 -* E
437 +
457 457  )))
458 458  
459 459  
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