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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 26.1
edited by Christine Sklareski
on 2025/05/22 15:08
Change comment: There is no comment for this version
To version 27.1
edited by Christine Sklareski
on 2025/05/22 15:12
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -237,7 +237,7 @@
237 237  = Call Handling =
238 238  
239 239  
240 -* **To transfer a call **
240 +* **To transfer a call to another extension: **
241 241  ** **Blind transfer:**
242 242  *** While on a call, tap the **Transfer** button.
243 243  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -245,16 +245,16 @@
245 245  *** Enter the extension.
246 246  *** Tap on the **Transfer** softkey.
247 247  *** The call will transfer to the extension and the phone system will hang up the call.
248 +** **Attended transfer**
249 +*** While on a call, tap the **Transfer** button.
250 +*** Select **Transfer** to bring up the transfer screen.
251 +*** Select the transfer mode (Blind is the default): change it to **Attended**
252 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
248 248  
249 -* **Attended transfer**
250 -** While on a call, tap the **Transfer** button.
251 -** Select **Transfer** to bring up the transfer screen.
252 -** Select the transfer mode (Blind is the default): change it to **Attended**
253 -** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 254  
255 -* **To transfer a call to voicemail**
255 +* **To transfer a call directly to voicemail**
256 256  ** (((
257 -Press Transfer and then press * and then enter the extension to go to directly to VM
257 +Press **Transfer** and then press ***** and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
258 258  )))
259 259  )))
260 260