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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 25.2
edited by Christine Sklareski
on 2025/05/22 15:08
Change comment: There is no comment for this version
To version 23.50
edited by Christine Sklareski
on 2025/05/22 13:51
Change comment: There is no comment for this version

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Content
... ... @@ -16,8 +16,8 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
20 20  
20 +
21 21  **Home Screen:**
22 22  
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
... ... @@ -203,12 +203,13 @@
203 203  = Directory, Contacts list, and Button boxes =
204 204  
205 205  
206 -* **Finding EASD extensions in the directory**:
206 +* **Finding extensions in the directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
210 210  ** Tap the **green** **phone** icon to place a call.
211 211  
212 +
212 212  * **Frequently called contact list**:
213 213  ** Tap the **User** icon on the right side of the home screen
214 214  ** In the left menu, tap **LDAP**
... ... @@ -216,6 +216,7 @@
216 216  ** Tap the **Download** button to save the extension to the contact list.
217 217  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
218 218  
220 +
219 219  * **Button boxes**
220 220  )))
221 221  
... ... @@ -223,7 +223,7 @@
223 223  
224 224  (% class="col-xs-12 col-sm-4" %)
225 225  (((
226 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
228 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
227 227  )))
228 228  )))
229 229  
... ... @@ -245,13 +245,12 @@
245 245  *** Enter the extension.
246 246  *** Tap on the **Transfer** softkey.
247 247  *** The call will transfer to the extension and the phone system will hang up the call.
248 -
249 -* **Attended transfer**
250 -** While on a call, tap the **Transfer** button.
251 -** Select **Transfer** to bring up the transfer screen.
252 -** Select the transfer mode (Blind is the default): change it to **Attended**
253 -** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 -
250 +** **Attended transfer**
251 +*** While on a call, tap the **Transfer** button.
252 +*** Select **Transfer** to bring up the transfer screen.
253 +*** Select the transfer mode (Blind is the default): change it to **Attended**
254 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 +***
255 255  * **To transfer a call to voicemail**
256 256  ** (((
257 257  Press Transfer and then press * and then enter the extension to go to directly to VM
... ... @@ -262,9 +262,7 @@
262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
266 -
267 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
266 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
268 268  )))
269 269  )))
270 270  
... ... @@ -300,8 +300,9 @@
300 300  = Call History =
301 301  
302 302  
303 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 -* Initiate a call from the history by tapping the green call or video buttons.
302 +* **View call history:**
303 +** Tap the **Call History** button on the right side of the home screen.
304 +** Initiate a call from the history by tapping the green call or video buttons.
305 305  )))
306 306  
307 307  
... ... @@ -318,18 +318,10 @@
318 318  (((
319 319  (% class="col-xs-12 col-sm-8" %)
320 320  (((
321 -= Availability State: Do Not Disturb =
321 += Availability States =
322 322  
323 323  
324 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
325 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
326 -** Tap the DND icon to turn it on and off.
327 -
328 -* **Pressing the mute button on the right side of phone pad:**
329 -** During a call, will mute the microphone.
330 -** Off a call, will engage do not disturb for the phone.
331 -
332 -
324 +* Change availability state when OOO or In Meeting
333 333  )))
334 334  
335 335  
... ... @@ -336,7 +336,7 @@
336 336  
337 337  (% class="col-xs-12 col-sm-4" %)
338 338  (((
339 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
331 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
340 340  )))
341 341  )))
342 342  
... ... @@ -346,11 +346,19 @@
346 346  (((
347 347  (% class="col-xs-12 col-sm-8" %)
348 348  (((
349 -= Voicemail =
341 += Checking Voicemail =
350 350  
351 -* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
352 -* Voicemails will be sent to email as a .wav file.
353 -* Voicemails can also be accessed through the Wave phone app, if using.
343 +When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
344 +
345 +* To access your voicemail box:
346 +** Swipe to page 2 of the home screen and tap **Voicemail.**
347 +** **All accounts on the phone will ** and the number of voicemails will be displayed.
348 +** Tap on the **account** to dial into the voicemail box then follow the response to retrieve the voicemails.
349 +**
350 +* To access your voicemail from another extension within the district
351 +* To access your voicemail from off site
352 +* Voicemail indicator
353 +* Voicemail to email
354 354  )))
355 355  
356 356  
... ... @@ -371,21 +371,11 @@
371 371  = Phone Settings =
372 372  
373 373  
374 -* **Adjust sounds and set ring tones:**
375 -** On the home screen, swipe to the second page and tap **Settings**.
376 -** Swipe up and tap on **Sound.**
377 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
378 -** Disable touch sounds and tones in **Other Settings.**
379 -
380 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
381 -** Tap the Home button
382 -** Swipe left to the second page and tap **Settings**
383 -** Swipe up and tap on **Sound**
384 -** Tap **Other Sounds**
385 -** Disable Touch sounds and Touch tone
386 -
387 -* **Adjust the Display:**
388 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
374 +* Disable tap and button sounds
375 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
376 +* Adjust ringer and alert volumes
377 +* Set ring tones
378 +* Disable touch sounds and tones in **Other Settings.**
389 389  )))
390 390  
391 391  
... ... @@ -405,12 +405,8 @@
405 405  (((
406 406  = Answering Doorbells =
407 407  
408 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
409 409  
410 -
411 -* Press **Open **to open the door
412 -* Press **Answer** to answer the call
413 -* Press **Reject** to deny access through the door.
399 +Content 3
414 414  )))
415 415  
416 416  
... ... @@ -417,7 +417,7 @@
417 417  
418 418  (% class="col-xs-12 col-sm-4" %)
419 419  (((
420 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
406 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
421 421  )))
422 422  )))
423 423  
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451 451  (((
452 452  = Extra =
453 453  
454 -* E:
455 -* E
440 +
456 456  )))
457 457  
458 458  
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