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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 24.23
edited by Christine Sklareski
on 2025/05/22 15:05
Change comment: There is no comment for this version
To version 23.56
edited by Christine Sklareski
on 2025/05/22 13:58
Change comment: There is no comment for this version

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... ... @@ -16,9 +16,7 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu.
20 20  
21 -
22 22  **Home Screen:**
23 23  
24 24  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
... ... @@ -210,6 +210,7 @@
210 210  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
211 211  ** Tap the **green** **phone** icon to place a call.
212 212  
211 +
213 213  * **Frequently called contact list**:
214 214  ** Tap the **User** icon on the right side of the home screen
215 215  ** In the left menu, tap **LDAP**
... ... @@ -217,6 +217,7 @@
217 217  ** Tap the **Download** button to save the extension to the contact list.
218 218  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
219 219  
219 +
220 220  * **Button boxes**
221 221  )))
222 222  
... ... @@ -224,7 +224,7 @@
224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
227 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
228 228  )))
229 229  )))
230 230  
... ... @@ -247,6 +247,7 @@
247 247  *** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 249  
250 +
250 250  * **Attended transfer**
251 251  ** While on a call, tap the **Transfer** button.
252 252  ** Select **Transfer** to bring up the transfer screen.
... ... @@ -253,6 +253,7 @@
253 253  ** Select the transfer mode (Blind is the default): change it to **Attended**
254 254  ** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 255  
257 +
256 256  * **To transfer a call to voicemail**
257 257  ** (((
258 258  Press Transfer and then press * and then enter the extension to go to directly to VM
... ... @@ -301,8 +301,9 @@
301 301  = Call History =
302 302  
303 303  
304 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
305 -* Initiate a call from the history by tapping the green call or video buttons.
306 +* **View call history:**
307 +** Tap the **Call History** button on the right side of the home screen.
308 +** Initiate a call from the history by tapping the green call or video buttons.
306 306  )))
307 307  
308 308  
... ... @@ -319,19 +319,10 @@
319 319  (((
320 320  (% class="col-xs-12 col-sm-8" %)
321 321  (((
322 -= Availability State: Do Not Disturb =
325 += Availability States =
323 323  
324 324  
325 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
326 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
327 -** Tap the DND icon to turn it on and off.
328 -
329 -
330 -* **Pressing the mute button on the right side of phone pad:**
331 -** During a call, will mute the microphone.
332 -** Off a call, will engage do not disturb for the phone.
333 -
334 -
328 +* Change availability state when OOO or In Meeting
335 335  )))
336 336  
337 337  
... ... @@ -338,7 +338,7 @@
338 338  
339 339  (% class="col-xs-12 col-sm-4" %)
340 340  (((
341 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
335 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
342 342  )))
343 343  )))
344 344  
... ... @@ -348,11 +348,19 @@
348 348  (((
349 349  (% class="col-xs-12 col-sm-8" %)
350 350  (((
351 -= Voicemail =
345 += Checking Voicemail =
352 352  
353 -* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
354 -* Voicemails will be sent to email as a .wav file.
355 -* Voicemails can also be accessed through the Wave phone app, if using.
347 +When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
348 +
349 +* To access your voicemail box:
350 +** Swipe to page 2 of the home screen and tap **Voicemail.**
351 +** **All accounts on the phone will ** and the number of voicemails will be displayed.
352 +** Tap on the **account** to dial into the voicemail box then follow the response to retrieve the voicemails.
353 +**
354 +* To access your voicemail from another extension within the district
355 +* To access your voicemail from off site
356 +* Voicemail indicator
357 +* Voicemail to email
356 356  )))
357 357  
358 358  
... ... @@ -373,23 +373,11 @@
373 373  = Phone Settings =
374 374  
375 375  
376 -* **Adjust sounds and set ring tones:**
377 -** On the home screen, swipe to the second page and tap **Settings**.
378 -** Swipe up and tap on **Sound.**
379 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
380 -** Disable touch sounds and tones in **Other Settings.**
381 -
382 -
383 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
384 -** Tap the Home button
385 -** Swipe left to the second page and tap **Settings**
386 -** Swipe up and tap on **Sound**
387 -** Tap **Other Sounds**
388 -** Disable Touch sounds and Touch tone
389 -
390 -
391 -* **Adjust the Display:**
392 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
378 +* Disable tap and button sounds
379 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
380 +* Adjust ringer and alert volumes
381 +* Set ring tones
382 +* Disable touch sounds and tones in **Other Settings.**
393 393  )))
394 394  
395 395  
... ... @@ -409,12 +409,8 @@
409 409  (((
410 410  = Answering Doorbells =
411 411  
412 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
413 413  
414 -
415 -* Press **Open **to open the door
416 -* Press **Answer** to answer the call
417 -* Press **Reject** to deny access through the door.
403 +Content 3
418 418  )))
419 419  
420 420  
... ... @@ -421,7 +421,7 @@
421 421  
422 422  (% class="col-xs-12 col-sm-4" %)
423 423  (((
424 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
410 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
425 425  )))
426 426  )))
427 427  
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455 455  (((
456 456  = Extra =
457 457  
458 -* E:
459 -* E
444 +
460 460  )))
461 461  
462 462  
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