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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 24.22
edited by Christine Sklareski
on 2025/05/22 15:04
Change comment: There is no comment for this version
To version 27.12
edited by Christine Sklareski
on 2025/05/22 15:28
Change comment: There is no comment for this version

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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
19 19  
20 -**Home Screen:**
21 21  
22 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
22 +**Home screen of the touch display:**
23 23  
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 25  
27 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
26 26  
29 +
27 27  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
28 28  
29 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
32 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
30 30  
31 31  
32 -
33 -
34 -
35 35  
36 36  )))
37 37  
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111 111  == Place Conference Calls ==
112 112  
113 113  (((
114 -**To initiate a conference call from the dial screen:**
115 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
114 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
115 +** Enter the first extension number then press on it on the left panel of the screen
116 +** The extension will be added to the dialing field and users can dial another number
117 +** When all extensions have been entered, press "Audio Call" or "Video Call"
116 116  
117 -* Bring up the dial screen
118 -* Enter the first extension number then press on it on the left panel of the screen
119 -* The extension will be added to the dialing field and users can dial another number
120 -* When all extensions have been entered, press "Audio Call" or "Video Call"
121 121  
122 122  * **To initiate a conference call while on a phone call:**
123 123  ** When the phone is on the call screen, tap on the "Conference" button
... ... @@ -125,9 +125,11 @@
125 125  ** After the call is established, the conference screen is brought up.
126 126  ** Tap the "Invite" button to add more members to the conference.
127 127  
126 +
128 128  * **To initiate a conference call from the conference soft key:**
129 129  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
130 130  
130 +
131 131  === Conference Call Management: ===
132 132  
133 133  * (((
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236 236  = Call Handling =
237 237  
238 238  
239 -* **To transfer a call **
239 +* **To transfer a call to another extension: **
240 240  ** **Blind transfer:**
241 241  *** While on a call, tap the **Transfer** button.
242 242  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -244,16 +244,15 @@
244 244  *** Enter the extension.
245 245  *** Tap on the **Transfer** softkey.
246 246  *** The call will transfer to the extension and the phone system will hang up the call.
247 +** **Attended transfer**
248 +*** While on a call, tap the **Transfer** button.
249 +*** Select **Transfer** to bring up the transfer screen.
250 +*** Select the transfer mode (Blind is the default): change it to **Attended**
251 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
247 247  
248 -* **Attended transfer**
249 -** While on a call, tap the **Transfer** button.
250 -** Select **Transfer** to bring up the transfer screen.
251 -** Select the transfer mode (Blind is the default): change it to **Attended**
252 -** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 -
254 -* **To transfer a call to voicemail**
253 +* **To transfer a call directly to voicemail**
255 255  ** (((
256 -Press Transfer and then press * and then enter the extension to go to directly to VM
255 +Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
257 257  )))
258 258  )))
259 259  
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324 324  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
325 325  ** Tap the DND icon to turn it on and off.
326 326  
327 -
328 328  * **Pressing the mute button on the right side of phone pad:**
329 329  ** During a call, will mute the microphone.
330 330  ** Off a call, will engage do not disturb for the phone.
... ... @@ -377,7 +377,6 @@
377 377  ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
378 378  ** Disable touch sounds and tones in **Other Settings.**
379 379  
380 -
381 381  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
382 382  ** Tap the Home button
383 383  ** Swipe left to the second page and tap **Settings**
... ... @@ -385,7 +385,6 @@
385 385  ** Tap **Other Sounds**
386 386  ** Disable Touch sounds and Touch tone
387 387  
388 -
389 389  * **Adjust the Display:**
390 390  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
391 391  )))
GS-Home-1.png
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