Skip to Content
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 24.11
edited by Christine Sklareski
on 2025/05/22 14:36
Change comment: There is no comment for this version
To version 23.16
edited by Christine Sklareski
on 2025/05/22 12:15
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -3,7 +3,7 @@
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
... ... @@ -15,23 +15,15 @@
15 15  
16 16  Things to note:
17 17  
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
18 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed.
19 19  
20 +
20 20  **Home Screen:**
21 21  
22 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
23 +The home screen has speed dials set up on the left side. At the top of the speed dial list shows the user's name and extension who is signed in to the phone.
23 23  
24 24  
25 25  
26 -
27 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
28 -
29 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
30 -
31 -
32 -
33 -
34 -
35 35  
36 36  )))
37 37  
... ... @@ -59,9 +59,9 @@
59 59  
60 60  1. Pick up the handset
61 61  1. Press the Speaker button on the phone
62 -1. Press the Call button on the touchscreen
63 -1. Press a name in the Speed dial menu on the touchscreen or the button box
64 -1. Find a name in Contacts
54 +1. Press the Speaker button on the touchscreen
55 +1. Press a name in the Speed dial menu on the touchscreen
56 +1. Press a name on a button box
65 65  
66 66  == Place Calls ==
67 67  
... ... @@ -98,7 +98,7 @@
98 98  
99 99  (% class="col-xs-12 col-sm-4" %)
100 100  (((
101 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
93 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
102 102  )))
103 103  )))
104 104  
... ... @@ -199,22 +199,23 @@
199 199  (((
200 200  (% class="col-xs-12 col-sm-8" %)
201 201  (((
202 -= Directory, Contacts list, and Button boxes =
194 += Directory, Speed Dials, Favorites, and Button Boxes =
203 203  
204 204  
205 -* **Finding EASD extensions in the directory**:
197 +* **Finding extensions in the Directory**:
206 206  ** Tap the **User** icon on the right side of the home screen
207 207  ** In the left menu, tap **LDAP**
208 208  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
209 209  ** Tap the **green** **phone** icon to place a call.
210 210  
203 +
211 211  * **Frequently called contact list**:
212 212  ** Tap the **User** icon on the right side of the home screen
213 213  ** In the left menu, tap **LDAP**
214 214  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
215 215  ** Tap the **Download** button to save the extension to the contact list.
216 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
217 217  
210 +
218 218  * **Button boxes**
219 219  )))
220 220  
... ... @@ -222,7 +222,7 @@
222 222  
223 223  (% class="col-xs-12 col-sm-4" %)
224 224  (((
225 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
218 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
226 226  )))
227 227  )))
228 228  
... ... @@ -236,22 +236,16 @@
236 236  = Call Handling =
237 237  
238 238  
239 -* **To transfer a call **
240 -** **Blind transfer:**
241 -*** While on a call, tap the **Transfer** button.
242 -*** Select **Transfer** to bring up the transfer screen.
243 -*** Select the transfer mode "**Blind**" (blind is the default)
232 +* To transfer a call 
233 +** Blind transfer:
234 +*** While on a call, tap the Transfer button.
235 +*** Select Transfer to bring up the transfer screen.
236 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
244 244  *** Enter the extension.
245 -*** Tap on the **Transfer** softkey.
238 +*** Tap on the Transfer softkey.
246 246  *** The call will transfer to the extension and the phone system will hang up the call.
247 -
248 -* **Attended transfer**
249 -** While on a call, tap the **Transfer** button.
250 -** Select **Transfer** to bring up the transfer screen.
251 -** Select the transfer mode (Blind is the default): change it to **Attended**
252 -** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 -
254 -* **To transfer a call to voicemail**
240 +** Announced transfer
241 +* To transfer a call to voicemail
255 255  ** (((
256 256  Press Transfer and then press * and then enter the extension to go to directly to VM
257 257  )))
... ... @@ -261,9 +261,7 @@
261 261  
262 262  (% class="col-xs-12 col-sm-4" %)
263 263  (((
264 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
265 -
266 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
251 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
267 267  )))
268 268  )))
269 269  
... ... @@ -299,8 +299,9 @@
299 299  = Call History =
300 300  
301 301  
302 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
303 -* Initiate a call from the history by tapping the green call or video buttons.
287 +* **Find the call history:**
288 +** Tap the Call History button on the right menu of the home screen.
289 +** Initiate a call from the history by tapping the green call or video buttons.
304 304  )))
305 305  
306 306  
... ... @@ -317,14 +317,10 @@
317 317  (((
318 318  (% class="col-xs-12 col-sm-8" %)
319 319  (((
320 -= Availability State: Do Not Disturb =
306 += Availability States =
321 321  
322 322  
323 -* When Do not disturb is on, incoming calls will be blocked for all accounts.
324 -* To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
325 -* Tap the DND icon to turn it on and off.
326 -
327 -
309 +* Change availability state when OOO or In Meeting
328 328  )))
329 329  
330 330  
... ... @@ -331,7 +331,7 @@
331 331  
332 332  (% class="col-xs-12 col-sm-4" %)
333 333  (((
334 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
316 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
335 335  )))
336 336  )))
337 337  
... ... @@ -341,12 +341,14 @@
341 341  (((
342 342  (% class="col-xs-12 col-sm-8" %)
343 343  (((
344 -= Voicemail =
326 += Checking Voicemail =
345 345  
346 -* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
347 -* Voicemails will be sent to email as a .wav file.
348 -* Voicemails can also be accessed through the Wave phone app, if using.
349 -*
328 +
329 +* To access your voicemail box
330 +* To access your voicemail from another extension within the district
331 +* To access your voicemail from off site
332 +* Voicemail indicator
333 +* Voicemail to email
350 350  )))
351 351  
352 352  
... ... @@ -353,7 +353,7 @@
353 353  
354 354  (% class="col-xs-12 col-sm-4" %)
355 355  (((
356 -[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
340 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
357 357  )))
358 358  )))
359 359  
... ... @@ -367,22 +367,15 @@
367 367  = Phone Settings =
368 368  
369 369  
370 -* Disable tap and button sounds
371 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
372 -* Adjust ringer and alert volumes
373 -* Set ring tones
374 -* Disable touch sounds and tones in **Other Settings.**
375 -*
376 -* Touch Tones:
377 -** Tap the Home button
378 -** Swipe left to the second page and tap Settings
379 -** Swipe up and tap on Sound
380 -** Tap Other Sounds
381 -**
382 -* Ring Tones
354 +* Disable tap sounds
355 +* Adjust volume:
356 +** Ringer volume
357 +** Call volume
358 +** Mute calls
383 383  )))
384 384  
385 385  
362 +
386 386  (% class="col-xs-12 col-sm-4" %)
387 387  (((
388 388  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
... ... @@ -439,10 +439,11 @@
439 439  (((
440 440  (% class="col-xs-12 col-sm-8" %)
441 441  (((
442 -= Extra =
419 += Phone Settings =
443 443  
444 -* E:
445 -* E
421 +
422 +* Touch Tones
423 +* Ring Tones
446 446  )))
447 447  
448 448  
GS-AttendedTransfer.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -44.3 KB
Content
GS-DND.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -71.5 KB
Content
GS-Home2.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -149.0 KB
Content
GS-LDAP-cropped.jpg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -950.8 KB
Content
GS-blindTransfer.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -39.8 KB
Content
GS-voicemail.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -70.3 KB
Content