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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.53
edited by Christine Sklareski
on 2025/05/22 13:54
Change comment: There is no comment for this version
To version 27.2
edited by Christine Sklareski
on 2025/05/22 15:16
Change comment: There is no comment for this version

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Content
... ... @@ -16,6 +16,7 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
19 19  
20 20  **Home Screen:**
21 21  
... ... @@ -202,7 +202,7 @@
202 202  = Directory, Contacts list, and Button boxes =
203 203  
204 204  
205 -* **Finding extensions in the directory**:
206 +* **Finding EASD extensions in the directory**:
206 206  ** Tap the **User** icon on the right side of the home screen
207 207  ** In the left menu, tap **LDAP**
208 208  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
... ... @@ -222,7 +222,7 @@
222 222  
223 223  (% class="col-xs-12 col-sm-4" %)
224 224  (((
225 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
226 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
226 226  )))
227 227  )))
228 228  
... ... @@ -236,7 +236,7 @@
236 236  = Call Handling =
237 237  
238 238  
239 -* **To transfer a call **
240 +* **To transfer a call to another extension: **
240 240  ** **Blind transfer:**
241 241  *** While on a call, tap the **Transfer** button.
242 242  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -244,18 +244,15 @@
244 244  *** Enter the extension.
245 245  *** Tap on the **Transfer** softkey.
246 246  *** The call will transfer to the extension and the phone system will hang up the call.
248 +** **Attended transfer**
249 +*** While on a call, tap the **Transfer** button.
250 +*** Select **Transfer** to bring up the transfer screen.
251 +*** Select the transfer mode (Blind is the default): change it to **Attended**
252 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
247 247  
248 -
249 -* **Attended transfer**
250 -** While on a call, tap the **Transfer** button.
251 -** Select **Transfer** to bring up the transfer screen.
252 -** Select the transfer mode (Blind is the default): change it to **Attended**
253 -** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 -
255 -
256 -* **To transfer a call to voicemail**
254 +* **To transfer a call directly to voicemail**
257 257  ** (((
258 -Press Transfer and then press * and then enter the extension to go to directly to VM
256 +Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
259 259  )))
260 260  )))
261 261  
... ... @@ -265,7 +265,7 @@
265 265  (((
266 266  [[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
267 267  
268 -[[Figure . Grandstream blind transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
266 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
269 269  )))
270 270  )))
271 271  
... ... @@ -301,9 +301,8 @@
301 301  = Call History =
302 302  
303 303  
304 -* **View call history:**
305 -** Tap the **Call History** button on the right side of the home screen.
306 -** Initiate a call from the history by tapping the green call or video buttons.
302 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
303 +* Initiate a call from the history by tapping the green call or video buttons.
307 307  )))
308 308  
309 309  
... ... @@ -320,10 +320,18 @@
320 320  (((
321 321  (% class="col-xs-12 col-sm-8" %)
322 322  (((
323 -= Availability States =
320 += Availability State: Do Not Disturb =
324 324  
325 325  
326 -* Change availability state when OOO or In Meeting
323 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
324 +** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
325 +** Tap the DND icon to turn it on and off.
326 +
327 +* **Pressing the mute button on the right side of phone pad:**
328 +** During a call, will mute the microphone.
329 +** Off a call, will engage do not disturb for the phone.
330 +
331 +
327 327  )))
328 328  
329 329  
... ... @@ -330,7 +330,7 @@
330 330  
331 331  (% class="col-xs-12 col-sm-4" %)
332 332  (((
333 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
338 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
334 334  )))
335 335  )))
336 336  
... ... @@ -340,19 +340,11 @@
340 340  (((
341 341  (% class="col-xs-12 col-sm-8" %)
342 342  (((
343 -= Checking Voicemail =
348 += Voicemail =
344 344  
345 -When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
346 -
347 -* To access your voicemail box:
348 -** Swipe to page 2 of the home screen and tap **Voicemail.**
349 -** **All accounts on the phone will ** and the number of voicemails will be displayed.
350 -** Tap on the **account** to dial into the voicemail box then follow the response to retrieve the voicemails.
351 -**
352 -* To access your voicemail from another extension within the district
353 -* To access your voicemail from off site
354 -* Voicemail indicator
355 -* Voicemail to email
350 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
351 +* Voicemails will be sent to email as a .wav file.
352 +* Voicemails can also be accessed through the Wave phone app, if using.
356 356  )))
357 357  
358 358  
... ... @@ -373,11 +373,21 @@
373 373  = Phone Settings =
374 374  
375 375  
376 -* Disable tap and button sounds
377 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
378 -* Adjust ringer and alert volumes
379 -* Set ring tones
380 -* Disable touch sounds and tones in **Other Settings.**
373 +* **Adjust sounds and set ring tones:**
374 +** On the home screen, swipe to the second page and tap **Settings**.
375 +** Swipe up and tap on **Sound.**
376 +** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
377 +** Disable touch sounds and tones in **Other Settings.**
378 +
379 +* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
380 +** Tap the Home button
381 +** Swipe left to the second page and tap **Settings**
382 +** Swipe up and tap on **Sound**
383 +** Tap **Other Sounds**
384 +** Disable Touch sounds and Touch tone
385 +
386 +* **Adjust the Display:**
387 +** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
381 381  )))
382 382  
383 383  
... ... @@ -397,8 +397,12 @@
397 397  (((
398 398  = Answering Doorbells =
399 399  
407 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
400 400  
401 -Content 3
409 +
410 +* Press **Open **to open the door
411 +* Press **Answer** to answer the call
412 +* Press **Reject** to deny access through the door.
402 402  )))
403 403  
404 404  
... ... @@ -405,7 +405,7 @@
405 405  
406 406  (% class="col-xs-12 col-sm-4" %)
407 407  (((
408 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
419 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
409 409  )))
410 410  )))
411 411  
... ... @@ -439,7 +439,8 @@
439 439  (((
440 440  = Extra =
441 441  
442 -
453 +* E:
454 +* E
443 443  )))
444 444  
445 445  
GS-DND.png
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