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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.52
edited by Christine Sklareski
on 2025/05/22 13:52
Change comment: There is no comment for this version
To version 26.5
edited by Christine Sklareski
on 2025/05/22 15:12
Change comment: There is no comment for this version

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Content
... ... @@ -16,8 +16,8 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
19 19  
20 -
21 21  **Home Screen:**
22 22  
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
... ... @@ -203,13 +203,12 @@
203 203  = Directory, Contacts list, and Button boxes =
204 204  
205 205  
206 -* **Finding extensions in the directory**:
206 +* **Finding EASD extensions in the directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
210 210  ** Tap the **green** **phone** icon to place a call.
211 211  
212 -
213 213  * **Frequently called contact list**:
214 214  ** Tap the **User** icon on the right side of the home screen
215 215  ** In the left menu, tap **LDAP**
... ... @@ -217,7 +217,6 @@
217 217  ** Tap the **Download** button to save the extension to the contact list.
218 218  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
219 219  
220 -
221 221  * **Button boxes**
222 222  )))
223 223  
... ... @@ -225,7 +225,7 @@
225 225  
226 226  (% class="col-xs-12 col-sm-4" %)
227 227  (((
228 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
226 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
229 229  )))
230 230  )))
231 231  
... ... @@ -239,7 +239,7 @@
239 239  = Call Handling =
240 240  
241 241  
242 -* **To transfer a call **
240 +* **To transfer a call to another extension: **
243 243  ** **Blind transfer:**
244 244  *** While on a call, tap the **Transfer** button.
245 245  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -252,10 +252,11 @@
252 252  *** Select **Transfer** to bring up the transfer screen.
253 253  *** Select the transfer mode (Blind is the default): change it to **Attended**
254 254  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 -***
256 -* **To transfer a call to voicemail**
253 +
254 +
255 +* **To transfer a call directly to voicemail**
257 257  ** (((
258 -Press Transfer and then press * and then enter the extension to go to directly to VM
257 +Press **Transfer** and then press ***** and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
259 259  )))
260 260  )))
261 261  
... ... @@ -264,6 +264,8 @@
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 266  [[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
266 +
267 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
267 267  )))
268 268  )))
269 269  
... ... @@ -299,9 +299,8 @@
299 299  = Call History =
300 300  
301 301  
302 -* **View call history:**
303 -** Tap the **Call History** button on the right side of the home screen.
304 -** Initiate a call from the history by tapping the green call or video buttons.
303 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 +* Initiate a call from the history by tapping the green call or video buttons.
305 305  )))
306 306  
307 307  
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318 318  (((
319 319  (% class="col-xs-12 col-sm-8" %)
320 320  (((
321 -= Availability States =
321 += Availability State: Do Not Disturb =
322 322  
323 323  
324 -* Change availability state when OOO or In Meeting
324 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
325 +** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
326 +** Tap the DND icon to turn it on and off.
327 +
328 +* **Pressing the mute button on the right side of phone pad:**
329 +** During a call, will mute the microphone.
330 +** Off a call, will engage do not disturb for the phone.
331 +
332 +
325 325  )))
326 326  
327 327  
... ... @@ -328,7 +328,7 @@
328 328  
329 329  (% class="col-xs-12 col-sm-4" %)
330 330  (((
331 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
339 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
332 332  )))
333 333  )))
334 334  
... ... @@ -338,19 +338,11 @@
338 338  (((
339 339  (% class="col-xs-12 col-sm-8" %)
340 340  (((
341 -= Checking Voicemail =
349 += Voicemail =
342 342  
343 -When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
344 -
345 -* To access your voicemail box:
346 -** Swipe to page 2 of the home screen and tap **Voicemail.**
347 -** **All accounts on the phone will ** and the number of voicemails will be displayed.
348 -** Tap on the **account** to dial into the voicemail box then follow the response to retrieve the voicemails.
349 -**
350 -* To access your voicemail from another extension within the district
351 -* To access your voicemail from off site
352 -* Voicemail indicator
353 -* Voicemail to email
351 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
352 +* Voicemails will be sent to email as a .wav file.
353 +* Voicemails can also be accessed through the Wave phone app, if using.
354 354  )))
355 355  
356 356  
... ... @@ -371,11 +371,21 @@
371 371  = Phone Settings =
372 372  
373 373  
374 -* Disable tap and button sounds
375 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
376 -* Adjust ringer and alert volumes
377 -* Set ring tones
378 -* Disable touch sounds and tones in **Other Settings.**
374 +* **Adjust sounds and set ring tones:**
375 +** On the home screen, swipe to the second page and tap **Settings**.
376 +** Swipe up and tap on **Sound.**
377 +** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
378 +** Disable touch sounds and tones in **Other Settings.**
379 +
380 +* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
381 +** Tap the Home button
382 +** Swipe left to the second page and tap **Settings**
383 +** Swipe up and tap on **Sound**
384 +** Tap **Other Sounds**
385 +** Disable Touch sounds and Touch tone
386 +
387 +* **Adjust the Display:**
388 +** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
379 379  )))
380 380  
381 381  
... ... @@ -395,8 +395,12 @@
395 395  (((
396 396  = Answering Doorbells =
397 397  
408 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
398 398  
399 -Content 3
410 +
411 +* Press **Open **to open the door
412 +* Press **Answer** to answer the call
413 +* Press **Reject** to deny access through the door.
400 400  )))
401 401  
402 402  
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403 403  
404 404  (% class="col-xs-12 col-sm-4" %)
405 405  (((
406 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
420 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
407 407  )))
408 408  )))
409 409  
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437 437  (((
438 438  = Extra =
439 439  
440 -
454 +* E:
455 +* E
441 441  )))
442 442  
443 443  
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