Skip to Content
Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.48
edited by Christine Sklareski
on 2025/05/22 13:44
Change comment: There is no comment for this version
To version 26.2
edited by Christine Sklareski
on 2025/05/22 15:10
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -16,8 +16,8 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
19 19  
20 -
21 21  **Home Screen:**
22 22  
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
... ... @@ -203,20 +203,19 @@
203 203  = Directory, Contacts list, and Button boxes =
204 204  
205 205  
206 -* **Finding extensions in the directory**:
206 +* **Finding EASD extensions in the directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
210 210  ** Tap the **green** **phone** icon to place a call.
211 211  
212 -
213 213  * **Frequently called contact list**:
214 214  ** Tap the **User** icon on the right side of the home screen
215 215  ** In the left menu, tap **LDAP**
216 216  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
217 217  ** Tap the **Download** button to save the extension to the contact list.
217 +** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
218 218  
219 -
220 220  * **Button boxes**
221 221  )))
222 222  
... ... @@ -224,7 +224,7 @@
224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
226 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
228 228  )))
229 229  )))
230 230  
... ... @@ -238,7 +238,7 @@
238 238  = Call Handling =
239 239  
240 240  
241 -* **To transfer a call **
240 +* **To transfer a call to another extension: **
242 242  ** **Blind transfer:**
243 243  *** While on a call, tap the **Transfer** button.
244 244  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -246,13 +246,13 @@
246 246  *** Enter the extension.
247 247  *** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 -** **Announced transfer**
248 +** **Attended transfer**
250 250  *** While on a call, tap the **Transfer** button.
251 251  *** Select **Transfer** to bring up the transfer screen.
252 252  *** Select the transfer mode (Blind is the default): change it to **Attended**
253 253  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 -***
255 -* **To transfer a call to voicemail**
253 +*
254 +* **To transfer a call directly to voicemail**
256 256  ** (((
257 257  Press Transfer and then press * and then enter the extension to go to directly to VM
258 258  )))
... ... @@ -262,7 +262,9 @@
262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
264 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
265 +
266 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
266 266  )))
267 267  )))
268 268  
... ... @@ -298,9 +298,8 @@
298 298  = Call History =
299 299  
300 300  
301 -* **View call history:**
302 -** Tap the **Call History** button on the right side of the home screen.
303 -** Initiate a call from the history by tapping the green call or video buttons.
302 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
303 +* Initiate a call from the history by tapping the green call or video buttons.
304 304  )))
305 305  
306 306  
... ... @@ -317,10 +317,18 @@
317 317  (((
318 318  (% class="col-xs-12 col-sm-8" %)
319 319  (((
320 -= Availability States =
320 += Availability State: Do Not Disturb =
321 321  
322 322  
323 -* Change availability state when OOO or In Meeting
323 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
324 +** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
325 +** Tap the DND icon to turn it on and off.
326 +
327 +* **Pressing the mute button on the right side of phone pad:**
328 +** During a call, will mute the microphone.
329 +** Off a call, will engage do not disturb for the phone.
330 +
331 +
324 324  )))
325 325  
326 326  
... ... @@ -327,7 +327,7 @@
327 327  
328 328  (% class="col-xs-12 col-sm-4" %)
329 329  (((
330 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
338 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
331 331  )))
332 332  )))
333 333  
... ... @@ -337,19 +337,11 @@
337 337  (((
338 338  (% class="col-xs-12 col-sm-8" %)
339 339  (((
340 -= Checking Voicemail =
348 += Voicemail =
341 341  
342 -When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
343 -
344 -* To access your voicemail box:
345 -** Swipe to page 2 of the home screen and tap **Voicemail.**
346 -** **All accounts on the phone will ** and the number of voicemails will be displayed.
347 -** Tap on the **account** to dial into the voicemail box then follow the response to retrieve the voicemails.
348 -**
349 -* To access your voicemail from another extension within the district
350 -* To access your voicemail from off site
351 -* Voicemail indicator
352 -* Voicemail to email
350 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
351 +* Voicemails will be sent to email as a .wav file.
352 +* Voicemails can also be accessed through the Wave phone app, if using.
353 353  )))
354 354  
355 355  
... ... @@ -370,11 +370,21 @@
370 370  = Phone Settings =
371 371  
372 372  
373 -* Disable tap and button sounds
374 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
375 -* Adjust ringer and alert volumes
376 -* Set ring tones
377 -* Disable touch sounds and tones in **Other Settings.**
373 +* **Adjust sounds and set ring tones:**
374 +** On the home screen, swipe to the second page and tap **Settings**.
375 +** Swipe up and tap on **Sound.**
376 +** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
377 +** Disable touch sounds and tones in **Other Settings.**
378 +
379 +* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
380 +** Tap the Home button
381 +** Swipe left to the second page and tap **Settings**
382 +** Swipe up and tap on **Sound**
383 +** Tap **Other Sounds**
384 +** Disable Touch sounds and Touch tone
385 +
386 +* **Adjust the Display:**
387 +** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
378 378  )))
379 379  
380 380  
... ... @@ -394,8 +394,12 @@
394 394  (((
395 395  = Answering Doorbells =
396 396  
407 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
397 397  
398 -Content 3
409 +
410 +* Press **Open **to open the door
411 +* Press **Answer** to answer the call
412 +* Press **Reject** to deny access through the door.
399 399  )))
400 400  
401 401  
... ... @@ -402,7 +402,7 @@
402 402  
403 403  (% class="col-xs-12 col-sm-4" %)
404 404  (((
405 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
419 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
406 406  )))
407 407  )))
408 408  
... ... @@ -436,7 +436,8 @@
436 436  (((
437 437  = Extra =
438 438  
439 -
453 +* E:
454 +* E
440 440  )))
441 441  
442 442  
GS-AttendedTransfer.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +44.3 KB
Content
GS-DND.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +71.5 KB
Content
GS-DoorSystem.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +247.5 KB
Content
GS-LDAP-cropped.jpg
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +950.8 KB
Content
GS-blindTransfer.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +39.8 KB
Content