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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.46
edited by Christine Sklareski
on 2025/05/22 13:40
Change comment: There is no comment for this version
To version 24.8
edited by Christine Sklareski
on 2025/05/22 14:34
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -202,7 +202,7 @@
202 202  = Directory, Contacts list, and Button boxes =
203 203  
204 204  
205 -* **Finding extensions in the directory**:
205 +* **Finding EASD extensions in the directory**:
206 206  ** Tap the **User** icon on the right side of the home screen
207 207  ** In the left menu, tap **LDAP**
208 208  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
... ... @@ -213,6 +213,7 @@
213 213  ** In the left menu, tap **LDAP**
214 214  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
215 215  ** Tap the **Download** button to save the extension to the contact list.
216 +** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
216 216  
217 217  * **Button boxes**
218 218  )))
... ... @@ -221,7 +221,7 @@
221 221  
222 222  (% class="col-xs-12 col-sm-4" %)
223 223  (((
224 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
225 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
225 225  )))
226 226  )))
227 227  
... ... @@ -243,12 +243,13 @@
243 243  *** Enter the extension.
244 244  *** Tap on the **Transfer** softkey.
245 245  *** The call will transfer to the extension and the phone system will hang up the call.
246 -** **Announced transfer**
247 -*** While on a call, tap the **Transfer** button.
248 -*** Select **Transfer** to bring up the transfer screen.
249 -*** Select the transfer mode (Blind is the default): change it to **Attended**
250 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
251 -***
247 +
248 +* **Attended transfer**
249 +** While on a call, tap the **Transfer** button.
250 +** Select **Transfer** to bring up the transfer screen.
251 +** Select the transfer mode (Blind is the default): change it to **Attended**
252 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 +
252 252  * **To transfer a call to voicemail**
253 253  ** (((
254 254  Press Transfer and then press * and then enter the extension to go to directly to VM
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259 259  
260 260  (% class="col-xs-12 col-sm-4" %)
261 261  (((
262 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
264 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
265 +
266 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
263 263  )))
264 264  )))
265 265  
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314 314  (((
315 315  (% class="col-xs-12 col-sm-8" %)
316 316  (((
317 -= Availability States =
321 += Availability State: Do Not Disturb =
318 318  
319 319  
320 -* Change availability state when OOO or In Meeting
324 +* When Do not disturb is on, incoming calls will be blocked for all accounts.
325 +* To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
326 +* Tap the DND icon to turn it on and off.
327 +
328 +
321 321  )))
322 322  
323 323  
... ... @@ -324,7 +324,7 @@
324 324  
325 325  (% class="col-xs-12 col-sm-4" %)
326 326  (((
327 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
335 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
328 328  )))
329 329  )))
330 330  
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334 334  (((
335 335  (% class="col-xs-12 col-sm-8" %)
336 336  (((
337 -= Checking Voicemail =
345 += Voicemail =
338 338  
339 -When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
340 -
341 -* To access your voicemail box:
342 -** Swipe to page 2 of the home screen and tap **Voicemail.**
343 -** **All accounts on the phone will ** and the number of voicemails will be displayed.
344 -** Tap on the **account** to dial into the voicemail box then follow the response to retrieve the voicemails.
345 -**
346 -* To access your voicemail from another extension within the district
347 -* To access your voicemail from off site
348 -* Voicemail indicator
349 -* Voicemail to email
347 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
348 +* Voicemails will be sent to email as a .wav file and will open in the Apple Music app.
349 +* Voicemails can also be accessed through the Wave phone app, if using.
350 +*
350 350  )))
351 351  
352 352  
... ... @@ -372,6 +372,14 @@
372 372  * Adjust ringer and alert volumes
373 373  * Set ring tones
374 374  * Disable touch sounds and tones in **Other Settings.**
376 +*
377 +* Touch Tones:
378 +** Tap the Home button
379 +** Swipe left to the second page and tap Settings
380 +** Swipe up and tap on Sound
381 +** Tap Other Sounds
382 +**
383 +* Ring Tones
375 375  )))
376 376  
377 377  
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433 433  (((
434 434  = Extra =
435 435  
436 -
445 +* E:
446 +* E
437 437  )))
438 438  
439 439  
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