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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.43
edited by Christine Sklareski
on 2025/05/22 13:00
Change comment: There is no comment for this version
To version 23.11
edited by Christine Sklareski
on 2025/05/22 12:10
Change comment: There is no comment for this version

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3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
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15 15  
16 16  Things to note:
17 17  
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -
20 -
21 -**Home Screen:**
22 -
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
24 -
25 -
26 -
27 -
28 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
29 -
30 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
31 -
32 -
33 -
34 -
35 -
36 -
18 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed.
19 +*
37 37  )))
38 38  
39 39  
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60 60  
61 61  1. Pick up the handset
62 62  1. Press the Speaker button on the phone
63 -1. Press the Call button on the touchscreen
64 -1. Press a name in the Speed dial menu on the touchscreen or the button box
65 -1. Find a name in Contacts
46 +1. Press the Speaker button on the touchscreen
47 +1. Press a name in the Speed dial menu on the touchscreen
48 +1. Press a name on a button box
66 66  
67 67  == Place Calls ==
68 68  
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99 99  
100 100  (% class="col-xs-12 col-sm-4" %)
101 101  (((
102 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
85 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
103 103  )))
104 104  )))
105 105  
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200 200  (((
201 201  (% class="col-xs-12 col-sm-8" %)
202 202  (((
203 -= Directory, Contacts list, and Button boxes =
186 += Directory, Speed Dials, Favorites, and Button Boxes =
204 204  
205 205  
206 -* **Finding extensions in the directory**:
189 +* **Finding extensions in the Directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
210 210  ** Tap the **green** **phone** icon to place a call.
211 -
212 -
213 -* **Frequently called contact list**:
194 +**
195 +* **Set speed dials:**
196 +**
197 +* **Freqntly called contact list**:
214 214  ** Tap the **User** icon on the right side of the home screen
215 215  ** In the left menu, tap **LDAP**
216 216  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
217 217  ** Tap the **Download** button to save the extension to the contact list.
218 -
219 -
202 +**
220 220  * **Button boxes**
221 221  )))
222 222  
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238 238  = Call Handling =
239 239  
240 240  
241 -* **To transfer a call **
242 -** **Blind transfer:**
243 -*** While on a call, tap the **Transfer** button.
244 -*** Select **Transfer** to bring up the transfer screen.
245 -*** Select the transfer mode "**Blind**" (blind is the default)
224 +* To transfer a call 
225 +** Blind transfer:
226 +*** While on a call, tap the Transfer button.
227 +*** Select Transfer to bring up the transfer screen.
228 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
246 246  *** Enter the extension.
247 -*** Tap on the **Transfer** softkey.
230 +*** Tap on the Transfer softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 -** **Announced transfer**
250 -*** **​​​​​​​**While on a call, tap the **Transfer** button.
251 -*** Select **Transfer** to bring up the transfer screen.
252 -*** Select the transfer mode (Blind is the default): change it to **Attended**
253 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 -***
255 -* **To transfer a call to voicemail**
232 +** Announced transfer
233 +* To transfer a call to voicemail
256 256  ** (((
257 257  Press Transfer and then press * and then enter the extension to go to directly to VM
258 258  )))
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298 298  = Call History =
299 299  
300 300  
301 -* **View call history:**
302 -** Tap the **Call History** button on the right side of the home screen.
279 +* **Find the call history:**
280 +** Tap the Call History button on the right menu of the home screen.
303 303  ** Initiate a call from the history by tapping the green call or video buttons.
304 304  )))
305 305  
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365 365  = Phone Settings =
366 366  
367 367  
368 -* Disable tap and button sounds
369 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
370 -* Adjust ringer and alert volumes
371 -* Set ring tones
372 -* Disable touch sounds and tones in **Other Settings.**
346 +* Disable tap sounds
347 +* Adjust volume:
348 +** Ringer volume
349 +** Call volume
350 +** Mute calls
373 373  )))
374 374  
375 375  
354 +
376 376  (% class="col-xs-12 col-sm-4" %)
377 377  (((
378 378  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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429 429  (((
430 430  (% class="col-xs-12 col-sm-8" %)
431 431  (((
432 -= Extra =
411 += Phone Settings =
433 433  
434 -
413 +
414 +* Touch Tones
415 +* Ring Tones
435 435  )))
436 436  
437 437  
GS-Home2.png
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