Changes for page Admin Phone Directions - GS3350 Model

Last modified by Christine Sklareski on 2025/07/17 09:56

From 23.2 to 23.1 From 23.43 to 23.42

From version 23.42

edited by Christine Sklareski
on 2025/05/22 12:59

Change comment: There is no comment for this version

To version 23.2

edited by Christine Sklareski
on 2025/05/22 11:03

Change comment: There is no comment for this version

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Page properties (1 modified, 0 added, 0 removed)
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- GS-CallHistory.png
- GS-Home2.png

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@@ -3,7 +3,7 @@
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  (((
  (% class="wikigeneratedid" id="HPlacingCalls" %)
--This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
++This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
  (% class="wikigeneratedid" %)
@@ -11,29 +11,6 @@
  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
--
--
--Things to note:
--
--* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
--
--
--**Home Screen:**
--
--The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
--
--
--
--
--The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
--
--[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
--
--
--
--
--
--
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@@ -52,7 +52,7 @@
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  (% class="col-xs-12 col-sm-8" %)
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--= Place Calls =
++= **Place Calls** =
  To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
@@ -60,9 +60,9 @@
 . Pick up the handset
 . Press the Speaker button on the phone
--1. Press the Call button on the touchscreen
--1. Press a name in the Speed dial menu on the touchscreen or the button box
--1. Find a name in Contacts
++1. Press the Speaker button on the touchscreen
++1. Press a name in the Speed dial menu on the touchscreen
++1. Press a name on a button box
  == Place Calls ==
@@ -99,7 +99,7 @@
  (% class="col-xs-12 col-sm-4" %)
  (((
--[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
++[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
  )))
  )))
@@ -120,6 +120,7 @@
  * The extension will be added to the dialing field and users can dial another number
  * When all extensions have been entered, press "Audio Call" or "Video Call"
++
  * **To initiate a conference call while on a phone call:**
  ** When the phone is on the call screen, tap on the "Conference" button
  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
@@ -173,10 +173,10 @@
  * **To answer a single incoming call**:
  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
--** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
++** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
  * **To answer an incoming call during an active call:**
--** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
++** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold.
  **
  * **To pick up a call ringing at another phone in your group**
  **
@@ -200,24 +200,23 @@
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  (% class="col-xs-12 col-sm-8" %)
  (((
--= Directory, Contacts list, and Button boxes =
++= Directory, Speed Dials, Favorites, and Button Boxes =
--* **Finding extensions in the directory**:
--** Tap the **User** icon on the right side of the home screen
--** In the left menu, tap **LDAP**
--** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
--** Tap the **green** **phone** icon to place a call.
--
--
--* **Frequently called contact list**:
--** Tap the **User** icon on the right side of the home screen
--** In the left menu, tap **LDAP**
--** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
--** Tap the **Download** button to save the extension to the contact list.
--
--
--* **Button boxes**
++* Directory:
++** Tap the User icon on the right side of the home screen
++** In the left menu, tap LDAP
++** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
++** Tap the green phone icon to place a call.
++**
++* Set speed dials:
++**
++* Favorites:
++** To add extensions to favorites:
++*** Tap the User icon on the right side of the home screen
++*** In the left menu, tap Favorites
++***
++* Button boxes
  )))
@@ -238,21 +238,16 @@
  = Call Handling =
--* **To transfer a call **
--** **Blind transfer:**
--*** While on a call, tap the **Transfer** button.
--*** Select **Transfer** to bring up the transfer screen.
--*** Select the transfer mode "**Blind**" (blind is the default)
++* To transfer a call
++** Blind transfer:
++*** While on a call, tap the Transfer button.
++*** Select Transfer to bring up the transfer screen.
++*** Select the transfer mode "Blind" or Attended" (blind is by default)
  *** Enter the extension.
--*** Tap on the **Transfer** softkey.
++*** Tap on the Transfer softkey.
  *** The call will transfer to the extension and the phone system will hang up the call.
--** **Announced transfer**
--*** ****While on a call, tap the **Transfer** button.
--*** Select **Transfer** to bring up the transfer screen.
--*** Select the transfer mode (Blind is the default): change it to **Attended**
--*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
--***
--* **To transfer a call to voicemail**
++** Announced transfer
++* To transfer a call to voicemail
  ** (((
  Press Transfer and then press * and then enter the extension to go to directly to VM
  )))
@@ -298,9 +298,9 @@
  = Call History =
--* **View call history:**
--** Tap the **Call History** button on the right side of the home screen.
--** Initiate a call from the history by tapping the green call or video buttons.
++* Find your call history
++* Manage call history
++* Place calls from call history
  )))
@@ -307,7 +307,7 @@
  (% class="col-xs-12 col-sm-4" %)
  (((
--[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
++[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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  )))
@@ -365,14 +365,15 @@
  = Phone Settings =
--* Disable tap and button sounds
--** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
--* Adjust ringer and alert volumes
--* Set ring tones
--* Disable touch sounds and tones in **Other Settings.**
++* Disable tap sounds
++* Adjust volume:
++** Ringer volume
++** Call volume
++** Mute calls
  )))
++
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  (((
  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
@@ -423,21 +423,4 @@
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--(% class="row" %)
--(((
--(% class="col-xs-12 col-sm-8" %)
--(((
--= Extra =
--
--)))
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--(% class="col-xs-12 col-sm-4" %)
--(((
--[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
--)))
--)))

GS-CallHistory.png

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Changes for page Admin Phone Directions - GS3350 Model

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