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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.41
edited by Christine Sklareski
on 2025/05/22 12:59
Change comment: There is no comment for this version
To version 23.33
edited by Christine Sklareski
on 2025/05/22 12:30
Change comment: There is no comment for this version

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6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
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8 8  
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200 200  (((
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202 202  (((
203 -= Directory, Contacts list, and Button boxes =
203 += Directory, Speed Dials, Favorites, and Button Boxes =
204 204  
205 205  
206 -* **Finding extensions in the directory**:
206 +* **Finding extensions in the Directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
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240 240  
241 241  * **To transfer a call **
242 242  ** **Blind transfer:**
243 -*** While on a call, tap the **Transfer** button.
244 -*** Select **Transfer** to bring up the transfer screen.
245 -*** Select the transfer mode "**Blind**" (blind is the default)
243 +*** While on a call, tap the Transfer button.
244 +*** Select Transfer to bring up the transfer screen.
245 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
246 246  *** Enter the extension.
247 -*** Tap on the **Transfer** softkey.
247 +*** Tap on the Transfer softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 249  ** **Announced transfer**
250 -*** **​​​​​​​**While on a call, tap the **Transfer** button.
251 -*** Select Transfer to bring up the transfer screen.
252 -*** Select the transfer mode (Blind is the default): change it to Attended
253 -*** Enter the transfer target number and then press the Transfer soft key on the right.
254 -*** Before the transfer target answers the call, users could tap on Cance
255 255  * **To transfer a call to voicemail**
256 256  ** (((
257 257  Press Transfer and then press * and then enter the extension to go to directly to VM
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299 299  
300 300  
301 301  * **View call history:**
302 -** Tap the **Call History** button on the right side of the home screen.
297 +** Tap the **Call History** button on the right menu of the home screen.
303 303  ** Initiate a call from the history by tapping the green call or video buttons.
304 304  )))
305 305  
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365 365  = Phone Settings =
366 366  
367 367  
368 -* Disable tap and button sounds
369 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
370 -* Adjust ringer and alert volumes
371 -* Set ring tones
372 -* Disable touch sounds and tones in **Other Settings.**
363 +* Disable tap sounds
364 +* Adjust volume:
365 +** Ringer volume
366 +** Call volume
367 +** Mute calls
373 373  )))
374 374  
375 375  
371 +
376 376  (% class="col-xs-12 col-sm-4" %)
377 377  (((
378 378  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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429 429  (((
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431 431  (((
432 -= Extra =
428 += Phone Settings =
433 433  
434 -
430 +
431 +* Touch Tones
432 +* Ring Tones
435 435  )))
436 436  
437 437