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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.40
edited by Christine Sklareski
on 2025/05/22 12:52
Change comment: There is no comment for this version
To version 26.1
edited by Christine Sklareski
on 2025/05/22 15:08
Change comment: There is no comment for this version

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Content
... ... @@ -16,8 +16,8 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
19 19  
20 -
21 21  **Home Screen:**
22 22  
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
... ... @@ -203,20 +203,19 @@
203 203  = Directory, Contacts list, and Button boxes =
204 204  
205 205  
206 -* **Finding extensions in the directory**:
206 +* **Finding EASD extensions in the directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
210 210  ** Tap the **green** **phone** icon to place a call.
211 211  
212 -
213 213  * **Frequently called contact list**:
214 214  ** Tap the **User** icon on the right side of the home screen
215 215  ** In the left menu, tap **LDAP**
216 216  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
217 217  ** Tap the **Download** button to save the extension to the contact list.
217 +** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
218 218  
219 -
220 220  * **Button boxes**
221 221  )))
222 222  
... ... @@ -224,7 +224,7 @@
224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
226 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
228 228  )))
229 229  )))
230 230  
... ... @@ -240,13 +240,19 @@
240 240  
241 241  * **To transfer a call **
242 242  ** **Blind transfer:**
243 -*** While on a call, tap the Transfer button.
244 -*** Select Transfer to bring up the transfer screen.
245 -*** Select the transfer mode "Blind" or Attended" (blind is by default)
242 +*** While on a call, tap the **Transfer** button.
243 +*** Select **Transfer** to bring up the transfer screen.
244 +*** Select the transfer mode "**Blind**" (blind is the default)
246 246  *** Enter the extension.
247 -*** Tap on the Transfer softkey.
246 +*** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 -** **Announced transfer**
248 +
249 +* **Attended transfer**
250 +** While on a call, tap the **Transfer** button.
251 +** Select **Transfer** to bring up the transfer screen.
252 +** Select the transfer mode (Blind is the default): change it to **Attended**
253 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 +
250 250  * **To transfer a call to voicemail**
251 251  ** (((
252 252  Press Transfer and then press * and then enter the extension to go to directly to VM
... ... @@ -257,7 +257,9 @@
257 257  
258 258  (% class="col-xs-12 col-sm-4" %)
259 259  (((
260 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
265 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
266 +
267 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
261 261  )))
262 262  )))
263 263  
... ... @@ -293,9 +293,8 @@
293 293  = Call History =
294 294  
295 295  
296 -* **View call history:**
297 -** Tap the **Call History** button on the right side of the home screen.
298 -** Initiate a call from the history by tapping the green call or video buttons.
303 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 +* Initiate a call from the history by tapping the green call or video buttons.
299 299  )))
300 300  
301 301  
... ... @@ -312,10 +312,18 @@
312 312  (((
313 313  (% class="col-xs-12 col-sm-8" %)
314 314  (((
315 -= Availability States =
321 += Availability State: Do Not Disturb =
316 316  
317 317  
318 -* Change availability state when OOO or In Meeting
324 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
325 +** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
326 +** Tap the DND icon to turn it on and off.
327 +
328 +* **Pressing the mute button on the right side of phone pad:**
329 +** During a call, will mute the microphone.
330 +** Off a call, will engage do not disturb for the phone.
331 +
332 +
319 319  )))
320 320  
321 321  
... ... @@ -322,7 +322,7 @@
322 322  
323 323  (% class="col-xs-12 col-sm-4" %)
324 324  (((
325 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
339 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
326 326  )))
327 327  )))
328 328  
... ... @@ -332,14 +332,11 @@
332 332  (((
333 333  (% class="col-xs-12 col-sm-8" %)
334 334  (((
335 -= Checking Voicemail =
349 += Voicemail =
336 336  
337 -
338 -* To access your voicemail box
339 -* To access your voicemail from another extension within the district
340 -* To access your voicemail from off site
341 -* Voicemail indicator
342 -* Voicemail to email
351 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
352 +* Voicemails will be sent to email as a .wav file.
353 +* Voicemails can also be accessed through the Wave phone app, if using.
343 343  )))
344 344  
345 345  
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346 346  
347 347  (% class="col-xs-12 col-sm-4" %)
348 348  (((
349 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
360 +[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
350 350  )))
351 351  )))
352 352  
... ... @@ -360,11 +360,21 @@
360 360  = Phone Settings =
361 361  
362 362  
363 -* Disable tap and button sounds
364 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
365 -* Adjust ringer and alert volumes
366 -* Set ring tones
367 -* Disable touch sounds and tones in **Other Settings.**
374 +* **Adjust sounds and set ring tones:**
375 +** On the home screen, swipe to the second page and tap **Settings**.
376 +** Swipe up and tap on **Sound.**
377 +** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
378 +** Disable touch sounds and tones in **Other Settings.**
379 +
380 +* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
381 +** Tap the Home button
382 +** Swipe left to the second page and tap **Settings**
383 +** Swipe up and tap on **Sound**
384 +** Tap **Other Sounds**
385 +** Disable Touch sounds and Touch tone
386 +
387 +* **Adjust the Display:**
388 +** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
368 368  )))
369 369  
370 370  
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384 384  (((
385 385  = Answering Doorbells =
386 386  
408 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
387 387  
388 -Content 3
410 +
411 +* Press **Open **to open the door
412 +* Press **Answer** to answer the call
413 +* Press **Reject** to deny access through the door.
389 389  )))
390 390  
391 391  
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392 392  
393 393  (% class="col-xs-12 col-sm-4" %)
394 394  (((
395 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
420 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
396 396  )))
397 397  )))
398 398  
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426 426  (((
427 427  = Extra =
428 428  
429 -
454 +* E:
455 +* E
430 430  )))
431 431  
432 432  
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