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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.40
edited by Christine Sklareski
on 2025/05/22 12:52
Change comment: There is no comment for this version
To version 23.9
edited by Christine Sklareski
on 2025/05/22 11:58
Change comment: There is no comment for this version

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3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
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15 15  
16 16  Things to note:
17 17  
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -
20 -
21 -**Home Screen:**
22 -
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
24 -
25 -
26 -
27 -
28 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
29 -
30 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
31 -
32 -
33 -
34 -
35 -
36 -
18 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed.
19 +*
37 37  )))
38 38  
39 39  
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60 60  
61 61  1. Pick up the handset
62 62  1. Press the Speaker button on the phone
63 -1. Press the Call button on the touchscreen
64 -1. Press a name in the Speed dial menu on the touchscreen or the button box
65 -1. Find a name in Contacts
46 +1. Press the Speaker button on the touchscreen
47 +1. Press a name in the Speed dial menu on the touchscreen
48 +1. Press a name on a button box
66 66  
67 67  == Place Calls ==
68 68  
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99 99  
100 100  (% class="col-xs-12 col-sm-4" %)
101 101  (((
102 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
85 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
103 103  )))
104 104  )))
105 105  
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200 200  (((
201 201  (% class="col-xs-12 col-sm-8" %)
202 202  (((
203 -= Directory, Contacts list, and Button boxes =
186 += Directory, Speed Dials, Favorites, and Button Boxes =
204 204  
205 205  
206 -* **Finding extensions in the directory**:
189 +* **Finding extensions in the Directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
210 -** Tap the **green** **phone** icon to place a call.
211 -
212 -
213 -* **Frequently called contact list**:
214 -** Tap the **User** icon on the right side of the home screen
215 -** In the left menu, tap **LDAP**
216 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
217 -** Tap the **Download** button to save the extension to the contact list.
218 -
219 -
192 +** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
193 +** Tap the green phone icon to place a call.
194 +**
195 +* **Set speed dials:**
196 +**
197 +* **Favorites**:
198 +** To add extensions to favorites:
199 +*** Tap the User icon on the right side of the home screen
200 +*** In the left menu, tap Favorites
201 +***
220 220  * **Button boxes**
221 221  )))
222 222  
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238 238  = Call Handling =
239 239  
240 240  
241 -* **To transfer a call **
242 -** **Blind transfer:**
223 +* To transfer a call 
224 +** Blind transfer:
243 243  *** While on a call, tap the Transfer button.
244 244  *** Select Transfer to bring up the transfer screen.
245 245  *** Select the transfer mode "Blind" or Attended" (blind is by default)
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246 246  *** Enter the extension.
247 247  *** Tap on the Transfer softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 -** **Announced transfer**
250 -* **To transfer a call to voicemail**
231 +** Announced transfer
232 +* To transfer a call to voicemail
251 251  ** (((
252 252  Press Transfer and then press * and then enter the extension to go to directly to VM
253 253  )))
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293 293  = Call History =
294 294  
295 295  
296 -* **View call history:**
297 -** Tap the **Call History** button on the right side of the home screen.
278 +* **Find the call history:**
279 +** Tap the Call History button on the right menu of the home screen.
298 298  ** Initiate a call from the history by tapping the green call or video buttons.
299 299  )))
300 300  
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360 360  = Phone Settings =
361 361  
362 362  
363 -* Disable tap and button sounds
364 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
365 -* Adjust ringer and alert volumes
366 -* Set ring tones
367 -* Disable touch sounds and tones in **Other Settings.**
345 +* Disable tap sounds
346 +* Adjust volume:
347 +** Ringer volume
348 +** Call volume
349 +** Mute calls
368 368  )))
369 369  
370 370  
353 +
371 371  (% class="col-xs-12 col-sm-4" %)
372 372  (((
373 373  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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424 424  (((
425 425  (% class="col-xs-12 col-sm-8" %)
426 426  (((
427 -= Extra =
410 += Phone Settings =
428 428  
429 -
412 +
413 +* Touch Tones
414 +* Ring Tones
430 430  )))
431 431  
432 432  
GS-Home2.png
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