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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.34
edited by Christine Sklareski
on 2025/05/22 12:30
Change comment: There is no comment for this version
To version 23.44
edited by Christine Sklareski
on 2025/05/22 13:37
Change comment: There is no comment for this version

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3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
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17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  
20 -
21 21  **Home Screen:**
22 22  
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
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200 200  (((
201 201  (% class="col-xs-12 col-sm-8" %)
202 202  (((
203 -= Directory, Speed Dials, Favorites, and Button Boxes =
202 += Directory, Contacts list, and Button boxes =
204 204  
205 205  
206 -* **Finding extensions in the Directory**:
205 +* **Finding extensions in the directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
210 210  ** Tap the **green** **phone** icon to place a call.
211 211  
212 -
213 213  * **Frequently called contact list**:
214 214  ** Tap the **User** icon on the right side of the home screen
215 215  ** In the left menu, tap **LDAP**
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216 216  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
217 217  ** Tap the **Download** button to save the extension to the contact list.
218 218  
219 -
220 220  * **Button boxes**
221 221  )))
222 222  
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240 240  
241 241  * **To transfer a call **
242 242  ** **Blind transfer:**
243 -*** While on a call, tap the Transfer button.
244 -*** Select Transfer to bring up the transfer screen.
245 -*** Select the transfer mode "Blind" or Attended" (blind is by default)
240 +*** While on a call, tap the **Transfer** button.
241 +*** Select **Transfer** to bring up the transfer screen.
242 +*** Select the transfer mode "**Blind**" (blind is the default)
246 246  *** Enter the extension.
247 -*** Tap on the Transfer softkey.
244 +*** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 249  ** **Announced transfer**
247 +*** While on a call, tap the **Transfer** button.
248 +*** Select **Transfer** to bring up the transfer screen.
249 +*** Select the transfer mode (Blind is the default): change it to **Attended**
250 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
251 +***
250 250  * **To transfer a call to voicemail**
251 251  ** (((
252 252  Press Transfer and then press * and then enter the extension to go to directly to VM
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294 294  
295 295  
296 296  * **View call history:**
297 -** Tap the **Call History** button on the right menu of the home screen.
299 +** Tap the **Call History** button on the right side of the home screen.
298 298  ** Initiate a call from the history by tapping the green call or video buttons.
299 299  )))
300 300  
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334 334  (((
335 335  = Checking Voicemail =
336 336  
339 +When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
337 337  
341 +​​​​​​​
342 +
338 338  * To access your voicemail box
339 339  * To access your voicemail from another extension within the district
340 340  * To access your voicemail from off site
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361 361  
362 362  
363 363  * Disable tap and button sounds
364 -* Adjust volume:
365 -** Ringer volume
366 -** Call volume
367 -** Mute calls
369 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
370 +* Adjust ringer and alert volumes
371 +* Set ring tones
372 +* Disable touch sounds and tones in **Other Settings.**
368 368  )))
369 369  
370 370  
371 -
372 372  (% class="col-xs-12 col-sm-4" %)
373 373  (((
374 374  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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425 425  (((
426 426  (% class="col-xs-12 col-sm-8" %)
427 427  (((
428 -= Phone Settings =
432 += Extra =
429 429  
430 -
431 -* Touch Tones
432 -* Ring Tones
434 +
433 433  )))
434 434  
435 435