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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.33
edited by Christine Sklareski
on 2025/05/22 12:30
Change comment: There is no comment for this version
To version 23.43
edited by Christine Sklareski
on 2025/05/22 13:00
Change comment: There is no comment for this version

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5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
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8 8  
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200 200  (((
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202 202  (((
203 -= Directory, Speed Dials, Favorites, and Button Boxes =
203 += Directory, Contacts list, and Button boxes =
204 204  
205 205  
206 -* **Finding extensions in the Directory**:
206 +* **Finding extensions in the directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
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240 240  
241 241  * **To transfer a call **
242 242  ** **Blind transfer:**
243 -*** While on a call, tap the Transfer button.
244 -*** Select Transfer to bring up the transfer screen.
245 -*** Select the transfer mode "Blind" or Attended" (blind is by default)
243 +*** While on a call, tap the **Transfer** button.
244 +*** Select **Transfer** to bring up the transfer screen.
245 +*** Select the transfer mode "**Blind**" (blind is the default)
246 246  *** Enter the extension.
247 -*** Tap on the Transfer softkey.
247 +*** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 249  ** **Announced transfer**
250 +*** **​​​​​​​**While on a call, tap the **Transfer** button.
251 +*** Select **Transfer** to bring up the transfer screen.
252 +*** Select the transfer mode (Blind is the default): change it to **Attended**
253 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 +***
250 250  * **To transfer a call to voicemail**
251 251  ** (((
252 252  Press Transfer and then press * and then enter the extension to go to directly to VM
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294 294  
295 295  
296 296  * **View call history:**
297 -** Tap the **Call History** button on the right menu of the home screen.
302 +** Tap the **Call History** button on the right side of the home screen.
298 298  ** Initiate a call from the history by tapping the green call or video buttons.
299 299  )))
300 300  
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360 360  = Phone Settings =
361 361  
362 362  
363 -* Disable tap sounds
364 -* Adjust volume:
365 -** Ringer volume
366 -** Call volume
367 -** Mute calls
368 +* Disable tap and button sounds
369 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
370 +* Adjust ringer and alert volumes
371 +* Set ring tones
372 +* Disable touch sounds and tones in **Other Settings.**
368 368  )))
369 369  
370 370  
371 -
372 372  (% class="col-xs-12 col-sm-4" %)
373 373  (((
374 374  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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425 425  (((
426 426  (% class="col-xs-12 col-sm-8" %)
427 427  (((
428 -= Phone Settings =
432 += Extra =
429 429  
430 -
431 -* Touch Tones
432 -* Ring Tones
434 +
433 433  )))
434 434  
435 435