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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.3
edited by Christine Sklareski
on 2025/05/22 11:11
Change comment: There is no comment for this version
To version 22.1
edited by Christine Sklareski
on 2025/05/22 10:34
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -97,6 +97,9 @@
97 97  * The extension will be added to the dialing field and users can dial another number
98 98  * When all extensions have been entered, press "Audio Call" or "Video Call"
99 99  
100 +
101 +
102 +
100 100  * **To initiate a conference call while on a phone call:**
101 101  ** When the phone is on the call screen, tap on the "Conference" button
102 102  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
... ... @@ -103,18 +103,17 @@
103 103  ** After the call is established, the conference screen is brought up.
104 104  ** Tap the "Invite" button to add more members to the conference.
105 105  
109 +
106 106  * **To initiate a conference call from the conference soft key:**
107 107  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
108 108  
109 -=== Conference Call Management: ===
113 +**Conference Call Management:**
110 110  
111 -* (((
112 -**Attendee management**:
115 +* **Attendee management**:
116 +** **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
117 +** **Mute**: Tap the extension and then click the Mute button.
118 +** **Video on**: Tap the extension and tap the Video on button.
113 113  
114 -* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
115 -* **Mute**: Tap the extension and then click the Mute button.
116 -* **Video on**: Tap the extension and tap the Video on button.
117 -)))
118 118  
119 119  * **End a conference call:**
120 120  ** Tap the red handset button to end the call for everyone.
... ... @@ -153,7 +153,7 @@
153 153  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
154 154  
155 155  * **To answer an incoming call during an active call:**
156 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold.
158 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
157 157  **
158 158  * **To pick up a call ringing at another phone in your group**
159 159  **
... ... @@ -180,20 +180,19 @@
180 180  = Directory, Speed Dials, Favorites, and Button Boxes =
181 181  
182 182  
183 -* **Finding extensions in the Directory**:
184 -** Tap the **User** icon on the right side of the home screen
185 -** In the left menu, tap **LDAP**
185 +* Directory:
186 +** Tap the User icon on the right side of the home screen
187 +** In the left menu, tap LDAP
186 186  ** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
187 187  ** Tap the green phone icon to place a call.
190 +* Set speed dials:
188 188  **
189 -* **Set speed dials:**
190 -**
191 -* **Favorites**:
192 +* Favorites:
192 192  ** To add extensions to favorites:
193 193  *** Tap the User icon on the right side of the home screen
194 194  *** In the left menu, tap Favorites
195 195  ***
196 -* **Button boxes**
197 +* Button boxes
197 197  )))
198 198  
199 199  
... ... @@ -215,13 +215,7 @@
215 215  
216 216  
217 217  * To transfer a call 
218 -** Blind transfer:
219 -*** While on a call, tap the Transfer button.
220 -*** Select Transfer to bring up the transfer screen.
221 -*** Select the transfer mode "Blind" or Attended" (blind is by default)
222 -*** Enter the extension.
223 -*** Tap on the Transfer softkey.
224 -*** The call will transfer to the extension and the phone system will hang up the call.
219 +** Blind transfer
225 225  ** Announced transfer
226 226  * To transfer a call to voicemail
227 227  ** (((
... ... @@ -395,23 +395,4 @@
395 395  )))
396 396  )))
397 397  
398 -----
399 -
400 -(% class="row" %)
401 -(((
402 -(% class="col-xs-12 col-sm-8" %)
403 -(((
404 -= Phone Settings =
405 -
406 -
407 -* Touch Tones
408 -* Ring Tones
409 -)))
410 -
411 -
412 -
413 -(% class="col-xs-12 col-sm-4" %)
414 -(((
415 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
416 -)))
417 -)))
393 +