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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.18
edited by Christine Sklareski
on 2025/05/22 12:19
Change comment: There is no comment for this version
To version 23.2
edited by Christine Sklareski
on 2025/05/22 11:03
Change comment: There is no comment for this version

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11 11  
12 12  
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 -
15 -
16 -Things to note:
17 -
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed.
19 -
20 -
21 -**Home Screen:**
22 -
23 -The home screen has speed dials set up on the left side. At the top of the speed dial list shows the user's name and extension who is signed in to the phone. On the right side of the phone displays from top to bottom, the call softkey, contacts and call history.
24 -
25 -
26 -
27 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
28 -
29 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
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34 -
35 -
36 36  )))
37 37  
38 38  
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51 51  (((
52 52  (% class="col-xs-12 col-sm-8" %)
53 53  (((
54 -= Place Calls =
32 += **Place Calls** =
55 55  
56 56  To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
57 57  
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119 119  * The extension will be added to the dialing field and users can dial another number
120 120  * When all extensions have been entered, press "Audio Call" or "Video Call"
121 121  
100 +
122 122  * **To initiate a conference call while on a phone call:**
123 123  ** When the phone is on the call screen, tap on the "Conference" button
124 124  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
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172 172  
173 173  * **To answer a single incoming call**:
174 174  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
175 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
154 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
176 176  
177 177  * **To answer an incoming call during an active call:**
178 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
157 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold.
179 179  **
180 180  * **To pick up a call ringing at another phone in your group**
181 181  **
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202 202  = Directory, Speed Dials, Favorites, and Button Boxes =
203 203  
204 204  
205 -* **Finding extensions in the Directory**:
206 -** Tap the **User** icon on the right side of the home screen
207 -** In the left menu, tap **LDAP**
208 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
209 -** Tap the **green** **phone** icon to place a call.
210 -
211 -
212 -* **Frequently called contact list**:
213 -** Tap the **User** icon on the right side of the home screen
214 -** In the left menu, tap **LDAP**
215 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
216 -** Tap the **Download** button to save the extension to the contact list.
217 -
218 -
219 -* **Button boxes**
184 +* Directory:
185 +** Tap the User icon on the right side of the home screen
186 +** In the left menu, tap LDAP
187 +** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
188 +** Tap the green phone icon to place a call.
189 +**
190 +* Set speed dials:
191 +**
192 +* Favorites:
193 +** To add extensions to favorites:
194 +*** Tap the User icon on the right side of the home screen
195 +*** In the left menu, tap Favorites
196 +***
197 +* Button boxes
220 220  )))
221 221  
222 222  
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292 292  = Call History =
293 293  
294 294  
295 -* **Find the call history:**
296 -** Tap the Call History button on the right menu of the home screen.
297 -** Initiate a call from the history by tapping the green call or video buttons.
273 +* Find your call history
274 +* Manage call history
275 +* Place calls from call history
298 298  )))
299 299  
300 300  
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301 301  
302 302  (% class="col-xs-12 col-sm-4" %)
303 303  (((
304 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
282 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
305 305  )))
306 306  )))
307 307  
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418 418  )))
419 419  )))
420 420  
421 -----
422 -
423 -(% class="row" %)
424 -(((
425 -(% class="col-xs-12 col-sm-8" %)
426 -(((
427 -= Phone Settings =
428 -
429 -
430 -* Touch Tones
431 -* Ring Tones
432 -)))
433 -
434 -
435 -
436 -(% class="col-xs-12 col-sm-4" %)
437 -(((
438 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
439 -)))
440 -)))
399 +
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