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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.17
edited by Christine Sklareski
on 2025/05/22 12:18
Change comment: There is no comment for this version
To version 23.1
edited by Christine Sklareski
on 2025/05/22 10:34
Change comment: There is no comment for this version

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11 11  
12 12  
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 -
15 -
16 -Things to note:
17 -
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed.
19 -
20 -
21 -**Home Screen:**
22 -
23 -The home screen has speed dials set up on the left side. At the top of the speed dial list shows the user's name and extension who is signed in to the phone. On the right side of the phone displays from top to bottom, the call softkey, contacts and call history.
24 -
25 -
26 -
27 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
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29 -
30 -
31 -
32 -
33 -
34 34  )))
35 35  
36 36  
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49 49  (((
50 50  (% class="col-xs-12 col-sm-8" %)
51 51  (((
52 -= Place Calls =
32 += **Place Calls** =
53 53  
54 54  To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
55 55  
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117 117  * The extension will be added to the dialing field and users can dial another number
118 118  * When all extensions have been entered, press "Audio Call" or "Video Call"
119 119  
100 +
101 +
120 120  * **To initiate a conference call while on a phone call:**
121 121  ** When the phone is on the call screen, tap on the "Conference" button
122 122  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
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126 126  * **To initiate a conference call from the conference soft key:**
127 127  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
128 128  
111 +
129 129  === Conference Call Management: ===
130 130  
131 131  * (((
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170 170  
171 171  * **To answer a single incoming call**:
172 172  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
173 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
156 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
174 174  
175 175  * **To answer an incoming call during an active call:**
176 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
159 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
177 177  **
178 178  * **To pick up a call ringing at another phone in your group**
179 179  **
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200 200  = Directory, Speed Dials, Favorites, and Button Boxes =
201 201  
202 202  
203 -* **Finding extensions in the Directory**:
204 -** Tap the **User** icon on the right side of the home screen
205 -** In the left menu, tap **LDAP**
206 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
207 -** Tap the **green** **phone** icon to place a call.
208 -
209 -
210 -* **Frequently called contact list**:
211 -** Tap the **User** icon on the right side of the home screen
212 -** In the left menu, tap **LDAP**
213 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
214 -** Tap the **Download** button to save the extension to the contact list.
215 -
216 -
217 -* **Button boxes**
186 +* Directory:
187 +** Tap the User icon on the right side of the home screen
188 +** In the left menu, tap LDAP
189 +** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
190 +** Tap the green phone icon to place a call.
191 +* Set speed dials:
192 +**
193 +* Favorites:
194 +** To add extensions to favorites:
195 +*** Tap the User icon on the right side of the home screen
196 +*** In the left menu, tap Favorites
197 +***
198 +* Button boxes
218 218  )))
219 219  
220 220  
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236 236  
237 237  
238 238  * To transfer a call 
239 -** Blind transfer:
240 -*** While on a call, tap the Transfer button.
241 -*** Select Transfer to bring up the transfer screen.
242 -*** Select the transfer mode "Blind" or Attended" (blind is by default)
243 -*** Enter the extension.
244 -*** Tap on the Transfer softkey.
245 -*** The call will transfer to the extension and the phone system will hang up the call.
220 +** Blind transfer
246 246  ** Announced transfer
247 247  * To transfer a call to voicemail
248 248  ** (((
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290 290  = Call History =
291 291  
292 292  
293 -* **Find the call history:**
294 -** Tap the Call History button on the right menu of the home screen.
295 -** Initiate a call from the history by tapping the green call or video buttons.
268 +* Find your call history
269 +* Manage call history
270 +* Place calls from call history
296 296  )))
297 297  
298 298  
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299 299  
300 300  (% class="col-xs-12 col-sm-4" %)
301 301  (((
302 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
277 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
303 303  )))
304 304  )))
305 305  
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416 416  )))
417 417  )))
418 418  
419 -----
420 -
421 -(% class="row" %)
422 -(((
423 -(% class="col-xs-12 col-sm-8" %)
424 -(((
425 -= Phone Settings =
426 -
427 -
428 -* Touch Tones
429 -* Ring Tones
430 -)))
431 -
432 -
433 -
434 -(% class="col-xs-12 col-sm-4" %)
435 -(((
436 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
437 -)))
438 -)))
394 +
GS-CallHistory.png
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