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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.15
edited by Christine Sklareski
on 2025/05/22 12:15
Change comment: There is no comment for this version
To version 23.1
edited by Christine Sklareski
on 2025/05/22 10:34
Change comment: There is no comment for this version

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11 11  
12 12  
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 -
15 -
16 -Things to note:
17 -
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed.
19 -
20 -
21 -**Home Screen:**
22 -
23 -The home screen has speed dials set up on the left side. At the top of the speed dial list will display the user's name and extension who is signed in to the phone.
24 -
25 -
26 -
27 -
28 28  )))
29 29  
30 30  
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43 43  (((
44 44  (% class="col-xs-12 col-sm-8" %)
45 45  (((
46 -= Place Calls =
32 += **Place Calls** =
47 47  
48 48  To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
49 49  
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111 111  * The extension will be added to the dialing field and users can dial another number
112 112  * When all extensions have been entered, press "Audio Call" or "Video Call"
113 113  
100 +
101 +
114 114  * **To initiate a conference call while on a phone call:**
115 115  ** When the phone is on the call screen, tap on the "Conference" button
116 116  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
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120 120  * **To initiate a conference call from the conference soft key:**
121 121  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
122 122  
111 +
123 123  === Conference Call Management: ===
124 124  
125 125  * (((
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164 164  
165 165  * **To answer a single incoming call**:
166 166  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
167 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
156 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
168 168  
169 169  * **To answer an incoming call during an active call:**
170 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
159 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
171 171  **
172 172  * **To pick up a call ringing at another phone in your group**
173 173  **
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194 194  = Directory, Speed Dials, Favorites, and Button Boxes =
195 195  
196 196  
197 -* **Finding extensions in the Directory**:
198 -** Tap the **User** icon on the right side of the home screen
199 -** In the left menu, tap **LDAP**
200 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
201 -** Tap the **green** **phone** icon to place a call.
202 -
203 -
204 -* **Frequently called contact list**:
205 -** Tap the **User** icon on the right side of the home screen
206 -** In the left menu, tap **LDAP**
207 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
208 -** Tap the **Download** button to save the extension to the contact list.
209 -
210 -
211 -* **Button boxes**
186 +* Directory:
187 +** Tap the User icon on the right side of the home screen
188 +** In the left menu, tap LDAP
189 +** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
190 +** Tap the green phone icon to place a call.
191 +* Set speed dials:
192 +**
193 +* Favorites:
194 +** To add extensions to favorites:
195 +*** Tap the User icon on the right side of the home screen
196 +*** In the left menu, tap Favorites
197 +***
198 +* Button boxes
212 212  )))
213 213  
214 214  
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230 230  
231 231  
232 232  * To transfer a call 
233 -** Blind transfer:
234 -*** While on a call, tap the Transfer button.
235 -*** Select Transfer to bring up the transfer screen.
236 -*** Select the transfer mode "Blind" or Attended" (blind is by default)
237 -*** Enter the extension.
238 -*** Tap on the Transfer softkey.
239 -*** The call will transfer to the extension and the phone system will hang up the call.
220 +** Blind transfer
240 240  ** Announced transfer
241 241  * To transfer a call to voicemail
242 242  ** (((
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284 284  = Call History =
285 285  
286 286  
287 -* **Find the call history:**
288 -** Tap the Call History button on the right menu of the home screen.
289 -** Initiate a call from the history by tapping the green call or video buttons.
268 +* Find your call history
269 +* Manage call history
270 +* Place calls from call history
290 290  )))
291 291  
292 292  
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293 293  
294 294  (% class="col-xs-12 col-sm-4" %)
295 295  (((
296 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
277 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
297 297  )))
298 298  )))
299 299  
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410 410  )))
411 411  )))
412 412  
413 -----
414 -
415 -(% class="row" %)
416 -(((
417 -(% class="col-xs-12 col-sm-8" %)
418 -(((
419 -= Phone Settings =
420 -
421 -
422 -* Touch Tones
423 -* Ring Tones
424 -)))
425 -
426 -
427 -
428 -(% class="col-xs-12 col-sm-4" %)
429 -(((
430 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
431 -)))
432 -)))
394 +
GS-CallHistory.png
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