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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.11
edited by Christine Sklareski
on 2025/05/22 12:10
Change comment: There is no comment for this version
To version 23.1
edited by Christine Sklareski
on 2025/05/22 10:34
Change comment: There is no comment for this version

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11 11  
12 12  
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 -
15 -
16 -Things to note:
17 -
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed.
19 -*
20 20  )))
21 21  
22 22  
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35 35  (((
36 36  (% class="col-xs-12 col-sm-8" %)
37 37  (((
38 -= Place Calls =
32 += **Place Calls** =
39 39  
40 40  To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
41 41  
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103 103  * The extension will be added to the dialing field and users can dial another number
104 104  * When all extensions have been entered, press "Audio Call" or "Video Call"
105 105  
100 +
101 +
106 106  * **To initiate a conference call while on a phone call:**
107 107  ** When the phone is on the call screen, tap on the "Conference" button
108 108  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
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112 112  * **To initiate a conference call from the conference soft key:**
113 113  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
114 114  
111 +
115 115  === Conference Call Management: ===
116 116  
117 117  * (((
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156 156  
157 157  * **To answer a single incoming call**:
158 158  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
159 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
156 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
160 160  
161 161  * **To answer an incoming call during an active call:**
162 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
159 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
163 163  **
164 164  * **To pick up a call ringing at another phone in your group**
165 165  **
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186 186  = Directory, Speed Dials, Favorites, and Button Boxes =
187 187  
188 188  
189 -* **Finding extensions in the Directory**:
190 -** Tap the **User** icon on the right side of the home screen
191 -** In the left menu, tap **LDAP**
192 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
193 -** Tap the **green** **phone** icon to place a call.
186 +* Directory:
187 +** Tap the User icon on the right side of the home screen
188 +** In the left menu, tap LDAP
189 +** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
190 +** Tap the green phone icon to place a call.
191 +* Set speed dials:
194 194  **
195 -* **Set speed dials:**
196 -**
197 -* **Freqntly called contact list**:
198 -** Tap the **User** icon on the right side of the home screen
199 -** In the left menu, tap **LDAP**
200 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
201 -** Tap the **Download** button to save the extension to the contact list.
202 -**
203 -* **Button boxes**
193 +* Favorites:
194 +** To add extensions to favorites:
195 +*** Tap the User icon on the right side of the home screen
196 +*** In the left menu, tap Favorites
197 +***
198 +* Button boxes
204 204  )))
205 205  
206 206  
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222 222  
223 223  
224 224  * To transfer a call 
225 -** Blind transfer:
226 -*** While on a call, tap the Transfer button.
227 -*** Select Transfer to bring up the transfer screen.
228 -*** Select the transfer mode "Blind" or Attended" (blind is by default)
229 -*** Enter the extension.
230 -*** Tap on the Transfer softkey.
231 -*** The call will transfer to the extension and the phone system will hang up the call.
220 +** Blind transfer
232 232  ** Announced transfer
233 233  * To transfer a call to voicemail
234 234  ** (((
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276 276  = Call History =
277 277  
278 278  
279 -* **Find the call history:**
280 -** Tap the Call History button on the right menu of the home screen.
281 -** Initiate a call from the history by tapping the green call or video buttons.
268 +* Find your call history
269 +* Manage call history
270 +* Place calls from call history
282 282  )))
283 283  
284 284  
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285 285  
286 286  (% class="col-xs-12 col-sm-4" %)
287 287  (((
288 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
277 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
289 289  )))
290 290  )))
291 291  
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402 402  )))
403 403  )))
404 404  
405 -----
406 -
407 -(% class="row" %)
408 -(((
409 -(% class="col-xs-12 col-sm-8" %)
410 -(((
411 -= Phone Settings =
412 -
413 -
414 -* Touch Tones
415 -* Ring Tones
416 -)))
417 -
418 -
419 -
420 -(% class="col-xs-12 col-sm-4" %)
421 -(((
422 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
423 -)))
424 -)))
394 +
GS-CallHistory.png
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