Last modified by Christine Sklareski on 2025/07/17 09:56

From version 23.1
edited by Christine Sklareski
on 2025/05/22 10:34
Change comment: There is no comment for this version
To version 23.7
edited by Christine Sklareski
on 2025/05/22 11:50
Change comment: There is no comment for this version

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... ... @@ -29,7 +29,7 @@
29 29  (((
30 30  (% class="col-xs-12 col-sm-8" %)
31 31  (((
32 -= **Place Calls** =
32 += Place Calls =
33 33  
34 34  To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
35 35  
... ... @@ -97,8 +97,6 @@
97 97  * The extension will be added to the dialing field and users can dial another number
98 98  * When all extensions have been entered, press "Audio Call" or "Video Call"
99 99  
100 -
101 -
102 102  * **To initiate a conference call while on a phone call:**
103 103  ** When the phone is on the call screen, tap on the "Conference" button
104 104  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
... ... @@ -108,7 +108,6 @@
108 108  * **To initiate a conference call from the conference soft key:**
109 109  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
110 110  
111 -
112 112  === Conference Call Management: ===
113 113  
114 114  * (((
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153 153  
154 154  * **To answer a single incoming call**:
155 155  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
156 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
153 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
157 157  
158 158  * **To answer an incoming call during an active call:**
159 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
156 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold.
160 160  **
161 161  * **To pick up a call ringing at another phone in your group**
162 162  **
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183 183  = Directory, Speed Dials, Favorites, and Button Boxes =
184 184  
185 185  
186 -* Directory:
187 -** Tap the User icon on the right side of the home screen
188 -** In the left menu, tap LDAP
183 +* **Finding extensions in the Directory**:
184 +** Tap the **User** icon on the right side of the home screen
185 +** In the left menu, tap **LDAP**
189 189  ** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
190 190  ** Tap the green phone icon to place a call.
191 -* Set speed dials:
192 192  **
193 -* Favorites:
189 +* **Set speed dials:**
190 +**
191 +* **Favorites**:
194 194  ** To add extensions to favorites:
195 195  *** Tap the User icon on the right side of the home screen
196 196  *** In the left menu, tap Favorites
197 197  ***
198 -* Button boxes
196 +* **Button boxes**
199 199  )))
200 200  
201 201  
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217 217  
218 218  
219 219  * To transfer a call 
220 -** Blind transfer
218 +** Blind transfer:
219 +*** While on a call, tap the Transfer button.
220 +*** Select Transfer to bring up the transfer screen.
221 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
222 +*** Enter the extension.
223 +*** Tap on the Transfer softkey.
224 +*** The call will transfer to the extension and the phone system will hang up the call.
221 221  ** Announced transfer
222 222  * To transfer a call to voicemail
223 223  ** (((
... ... @@ -265,9 +265,9 @@
265 265  = Call History =
266 266  
267 267  
268 -* Find your call history
269 -* Manage call history
270 -* Place calls from call history
272 +* **Find the call history:**
273 +** Tap the Call History button on the right menu of the home screen.
274 +** Initiate a call from the history by tapping the green call or video buttons.
271 271  )))
272 272  
273 273  
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274 274  
275 275  (% class="col-xs-12 col-sm-4" %)
276 276  (((
277 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
281 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
278 278  )))
279 279  )))
280 280  
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391 391  )))
392 392  )))
393 393  
394 -
398 +----
399 +
400 +(% class="row" %)
401 +(((
402 +(% class="col-xs-12 col-sm-8" %)
403 +(((
404 += Phone Settings =
405 +
406 +
407 +* Touch Tones
408 +* Ring Tones
409 +)))
410 +
411 +
412 +
413 +(% class="col-xs-12 col-sm-4" %)
414 +(((
415 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
416 +)))
417 +)))
GS-CallHistory.png
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1 +XWiki.christine_sklareskietownschoolsorg
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