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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.1
edited by Christine Sklareski
on 2025/05/22 10:34
Change comment: There is no comment for this version
To version 23.2
edited by Christine Sklareski
on 2025/05/22 11:03
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -98,7 +98,6 @@
98 98  * When all extensions have been entered, press "Audio Call" or "Video Call"
99 99  
100 100  
101 -
102 102  * **To initiate a conference call while on a phone call:**
103 103  ** When the phone is on the call screen, tap on the "Conference" button
104 104  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
... ... @@ -108,7 +108,6 @@
108 108  * **To initiate a conference call from the conference soft key:**
109 109  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
110 110  
111 -
112 112  === Conference Call Management: ===
113 113  
114 114  * (((
... ... @@ -156,7 +156,7 @@
156 156  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
157 157  
158 158  * **To answer an incoming call during an active call:**
159 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
157 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold.
160 160  **
161 161  * **To pick up a call ringing at another phone in your group**
162 162  **
... ... @@ -188,6 +188,7 @@
188 188  ** In the left menu, tap LDAP
189 189  ** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
190 190  ** Tap the green phone icon to place a call.
189 +**
191 191  * Set speed dials:
192 192  **
193 193  * Favorites:
... ... @@ -217,7 +217,13 @@
217 217  
218 218  
219 219  * To transfer a call 
220 -** Blind transfer
219 +** Blind transfer:
220 +*** While on a call, tap the Transfer button.
221 +*** Select Transfer to bring up the transfer screen.
222 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
223 +*** Enter the extension.
224 +*** Tap on the Transfer softkey.
225 +*** The call will transfer to the extension and the phone system will hang up the call.
221 221  ** Announced transfer
222 222  * To transfer a call to voicemail
223 223  ** (((