Last modified by Christine Sklareski on 2025/07/17 09:56

From version 20.1
edited by Christine Sklareski
on 2025/05/22 10:31
Change comment: There is no comment for this version
To version 23.2
edited by Christine Sklareski
on 2025/05/22 11:03
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -88,7 +88,7 @@
88 88  (((
89 89  == Place Conference Calls ==
90 90  
91 -* (((
91 +(((
92 92  **To initiate a conference call from the dial screen:**
93 93  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
94 94  
... ... @@ -98,24 +98,26 @@
98 98  * When all extensions have been entered, press "Audio Call" or "Video Call"
99 99  
100 100  
101 -**To initiate a conference call while on a phone call:**
101 +* **To initiate a conference call while on a phone call:**
102 +** When the phone is on the call screen, tap on the "Conference" button
103 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
104 +** After the call is established, the conference screen is brought up.
105 +** Tap the "Invite" button to add more members to the conference.
102 102  
103 -* When the phone is on the call screen, tap on the "Conference" button
104 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 -* After the call is established, the conference screen is brought up.
106 -* Tap the "Invite" button to add more members to the conference.
107 +* **To initiate a conference call from the conference soft key:**
108 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
107 107  
108 -**To initiate a conference call from the conference soft key:**
110 +=== Conference Call Management: ===
109 109  
110 -* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
112 +* (((
113 +**Attendee management**:
111 111  
112 -**Conference Call Management:**
115 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
116 +* **Mute**: Tap the extension and then click the Mute button.
117 +* **Video on**: Tap the extension and tap the Video on button.
118 +)))
113 113  
114 -* Individual management:
115 -** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
116 -** Mute: Tap the extension and then click the Mute button.
117 -** Video on: Tap the extension and tap the Video on button.
118 -* End a conference call:
120 +* **End a conference call:**
119 119  ** Tap the red handset button to end the call for everyone.
120 120  ** Individuals who disconnect from the call will exit but all other parties will remain.
121 121  
... ... @@ -152,7 +152,7 @@
152 152  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
153 153  
154 154  * **To answer an incoming call during an active call:**
155 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
157 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold.
156 156  **
157 157  * **To pick up a call ringing at another phone in your group**
158 158  **
... ... @@ -184,6 +184,7 @@
184 184  ** In the left menu, tap LDAP
185 185  ** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
186 186  ** Tap the green phone icon to place a call.
189 +**
187 187  * Set speed dials:
188 188  **
189 189  * Favorites:
... ... @@ -213,7 +213,13 @@
213 213  
214 214  
215 215  * To transfer a call 
216 -** Blind transfer
219 +** Blind transfer:
220 +*** While on a call, tap the Transfer button.
221 +*** Select Transfer to bring up the transfer screen.
222 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
223 +*** Enter the extension.
224 +*** Tap on the Transfer softkey.
225 +*** The call will transfer to the extension and the phone system will hang up the call.
217 217  ** Announced transfer
218 218  * To transfer a call to voicemail
219 219  ** (((