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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 2.8
edited by Christine Sklareski
on 2025/05/16 14:33
Change comment: There is no comment for this version
To version 9.3
edited by Christine Sklareski
on 2025/05/16 15:45
Change comment: There is no comment for this version

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... ... @@ -5,8 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
10 10  )))
11 11  
12 12  
... ... @@ -25,18 +25,58 @@
25 25  (((
26 26  (% class="col-xs-12 col-sm-8" %)
27 27  (((
28 -= Placing Calls =
30 += **Place Calls** =
29 29  
30 30  
31 -* Place a call using:
32 -** Handset
33 -** Speakerphone
34 -* To place a ringing call to another internal extension
35 -* To place a call to an outside phone number
36 -* To place an emergency 911 call
37 -* To place an internal emergency call to alert the office of issue
38 -* To place a conference call
33 +== Place Ringing Calls ==
34 +
35 +* **Place a ringing call to an internal extension:**
36 +** **Handset**:
37 +*** Pick up the handset
38 +*** Use the keypad to enter the extension
39 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 +*** To disconnect the call, return the handset to the cradle.
41 +** **Speakerphone:**
42 +*** Press the Dial/Send button or the Speaker button
43 +*** Use the keypad to enter the extension
44 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 +
47 +* **To place a call to an outside phone number**
48 +** **Handset**:
49 +*** Pick up the handset
50 +*** Use the keypad to press 9 (to access the outside line)
51 +*** Use the keypad to enter the external phone number
52 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
53 +*** To disconnect the call, return the handset to the cradle.
54 +** **Speakerphone:**
55 +*** Press the Dial/Send button or the Speaker button
56 +*** Use the keypad to press 9 (to access the outside line)
57 +*** Use the keypad to enter the external phone number
58 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
59 +*** To disconnect the call, press the Speaker button.
60 +
61 +
62 +== Place Emergency Calls ==
63 +
64 +* **To place an emergency 911 call:**
65 +** Pick up the handset or engage the speakerphone
66 +** Dial 911 or 9911 on the keypad.
67 +** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 +
70 +* **To place an internal emergency call to alert the office of an issue:**
71 +** Pick up the handset or engage the speakerphone
72 +** Dial your building's internal emergency extension on the keypad.
73 +** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
74 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 +
76 +== Place Conference Calls ==
77 +
78 +* (((
79 +**To place a conference call**
39 39  )))
81 +)))
40 40  
41 41  
42 42  
... ... @@ -57,6 +57,7 @@
57 57  = Answering Calls =
58 58  
59 59  
102 +* Call ID will show who is calling
60 60  * To answer a ringing call
61 61  * To answer a second simultaneous call
62 62  * To pick up a call ringing at another phone in your group
... ... @@ -77,12 +77,13 @@
77 77  (((
78 78  (% class="col-xs-12 col-sm-8" %)
79 79  (((
80 -= Directory =
123 += Directory, Speed Dials, Favorites, and Button Boxes =
81 81  
82 82  
83 -* To access your voicemail box
84 -* To access your voicemail from another extension within the district
85 -* To access your voicemail from off site
126 +* Directory
127 +* Speed Dials
128 +* Favorites
129 +* Button boxes
86 86  )))
87 87  
88 88  
... ... @@ -127,12 +127,34 @@
127 127  (((
128 128  (% class="col-xs-12 col-sm-8" %)
129 129  (((
174 += Pick up groups / Hunt groups / Monitored Extensions =
175 +
176 +
177 +* Pick up groups
178 +* Hunt groups
179 +* Monitored extensions
180 +)))
181 +
182 +
183 +
184 +(% class="col-xs-12 col-sm-4" %)
185 +(((
186 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 +)))
188 +)))
189 +
190 +----
191 +
192 +(% class="row" %)
193 +(((
194 +(% class="col-xs-12 col-sm-8" %)
195 +(((
130 130  = Call History =
131 131  
132 132  
133 -* To access your voicemail box
134 -* To access your voicemail from another extension within the district
135 -* To access your voicemail from off site
199 +* Find your call history
200 +* Manage call history
201 +* Place calls from call history
136 136  )))
137 137  
138 138  
... ... @@ -149,12 +149,34 @@
149 149  (((
150 150  (% class="col-xs-12 col-sm-8" %)
151 151  (((
152 -= Voicemail and Auto Attendant =
218 += Availability States =
153 153  
154 154  
221 +* Change availability state when OOO or In Meeting
222 +)))
223 +
224 +
225 +
226 +(% class="col-xs-12 col-sm-4" %)
227 +(((
228 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
229 +)))
230 +)))
231 +
232 +----
233 +
234 +(% class="row" %)
235 +(((
236 +(% class="col-xs-12 col-sm-8" %)
237 +(((
238 += Voicemail =
239 +
240 +
155 155  * To access your voicemail box
156 156  * To access your voicemail from another extension within the district
157 157  * To access your voicemail from off site
244 +* Voicemail indicator
245 +* Voicemail to email
158 158  )))
159 159  
160 160  
... ... @@ -180,7 +180,6 @@
180 180  ** Ringer volume
181 181  ** Call volume
182 182  ** Mute calls
183 -*
184 184  )))
185 185  
186 186  
... ... @@ -220,10 +220,11 @@
220 220  (((
221 221  (% class="col-xs-12 col-sm-8" %)
222 222  (((
223 -= Section 3 =
310 += All Call and Paging/Intercom =
224 224  
225 225  
226 -Content 3
313 +* Page within school
314 +* Page between buildings
227 227  )))
228 228  
229 229