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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 2.7
edited by Christine Sklareski
on 2025/05/16 14:29
Change comment: There is no comment for this version
To version 15.2
edited by Christine Sklareski
on 2025/05/21 10:31
Change comment: There is no comment for this version

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Content
... ... @@ -5,8 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
10 10  )))
11 11  
12 12  
... ... @@ -25,14 +25,50 @@
25 25  (((
26 26  (% class="col-xs-12 col-sm-8" %)
27 27  (((
28 -= Placing Calls =
30 += **Place Calls** =
29 29  
30 30  
31 -* To place a ringing call to another internal extension
32 -* To place a call to an outside phone number
33 -* To place an emergency 911 call
34 -* To place an internal emergency call to alert the office of issue
35 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== Place Ringing Calls ==
42 +
43 +* **Place a ringing call to an internal extension:**
44 +** Initiate a call
45 +** Use the keypad to enter the extension
46 +** Press Audio call or Video call.
47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 +** To disconnect the call, return the handset to the cradle.
50 +\\(% style="display:none" %)
51 +* **To place a call to an outside phone number**:
52 +** Initiate a call
53 +** Use the keypad to press 9 (to access the outside line)
54 +** Use the keypad to enter the external phone number
55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 +** To disconnect the call, return the handset to the cradle.
57 +
58 +== Place Emergency Calls ==
59 +
60 +* **To place an emergency 911 call:**
61 +** Pick up the handset or engage the speakerphone
62 +** Dial 911 or 9911 on the keypad.
63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 +
66 +* **To place an internal emergency call to alert the office of an issue:**
67 +** Pick up the handset or engage the speakerphone
68 +** Dial your building's internal emergency extension on the keypad.
69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 +
72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 +
36 36  )))
37 37  
38 38  
... ... @@ -39,12 +39,46 @@
39 39  
40 40  (% class="col-xs-12 col-sm-4" %)
41 41  (((
42 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
43 43  )))
44 44  )))
45 45  
84 +----
46 46  
86 +(% class="row" %)
87 +(((
88 +(% class="col-xs-12 col-sm-8" %)
89 +(((
90 +== Place Conference Calls ==
47 47  
92 +* (((
93 +**To initiate a conference call:**
94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 +
96 +* Bring up the dial screen
97 +* Enter the first extension number then press on it on the left panel of the screen
98 +* The extension will be added to the dialing field and users can dial another number
99 +* When all extensions have been entered, press "Audio Call" or "Video Call"
100 +
101 +**To initiate a conference call while on a phone call:**
102 +
103 +* When** **the phone is on the call screen, tap on the "Conference" button
104 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 +* Tap the "Invite" button to add members to the conference.
106 +* A dial tone will be heard to start dialing a new number.
107 +)))
108 +
109 +
110 +)))
111 +
112 +
113 +
114 +(% class="col-xs-12 col-sm-4" %)
115 +(((
116 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
117 +)))
118 +)))
119 +
48 48  ----
49 49  
50 50  (% class="row" %)
... ... @@ -54,6 +54,7 @@
54 54  = Answering Calls =
55 55  
56 56  
129 +* Call ID will show who is calling
57 57  * To answer a ringing call
58 58  * To answer a second simultaneous call
59 59  * To pick up a call ringing at another phone in your group
... ... @@ -74,12 +74,13 @@
74 74  (((
75 75  (% class="col-xs-12 col-sm-8" %)
76 76  (((
77 -= Directory =
150 += Directory, Speed Dials, Favorites, and Button Boxes =
78 78  
79 79  
80 -* To access your voicemail box
81 -* To access your voicemail from another extension within the district
82 -* To access your voicemail from off site
153 +* Directory
154 +* Speed Dials
155 +* Favorites
156 +* Button boxes
83 83  )))
84 84  
85 85  
... ... @@ -118,7 +118,28 @@
118 118  )))
119 119  
120 120  
195 +----
121 121  
197 +(% class="row" %)
198 +(((
199 +(% class="col-xs-12 col-sm-8" %)
200 +(((
201 += Pick up groups / Hunt groups / Monitored Extensions =
202 +
203 +
204 +* Pick up groups
205 +* Hunt groups
206 +* Monitored extensions
207 +)))
208 +
209 +
210 +
211 +(% class="col-xs-12 col-sm-4" %)
212 +(((
213 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
214 +)))
215 +)))
216 +
122 122  ----
123 123  
124 124  (% class="row" %)
... ... @@ -125,12 +125,56 @@
125 125  (((
126 126  (% class="col-xs-12 col-sm-8" %)
127 127  (((
128 -= Voicemail and Auto Attendant =
223 += Call History =
129 129  
130 130  
226 +* Find your call history
227 +* Manage call history
228 +* Place calls from call history
229 +)))
230 +
231 +
232 +
233 +(% class="col-xs-12 col-sm-4" %)
234 +(((
235 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
236 +)))
237 +)))
238 +
239 +----
240 +
241 +(% class="row" %)
242 +(((
243 +(% class="col-xs-12 col-sm-8" %)
244 +(((
245 += Availability States =
246 +
247 +
248 +* Change availability state when OOO or In Meeting
249 +)))
250 +
251 +
252 +
253 +(% class="col-xs-12 col-sm-4" %)
254 +(((
255 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
256 +)))
257 +)))
258 +
259 +----
260 +
261 +(% class="row" %)
262 +(((
263 +(% class="col-xs-12 col-sm-8" %)
264 +(((
265 += Checking Voicemail =
266 +
267 +
131 131  * To access your voicemail box
132 132  * To access your voicemail from another extension within the district
133 133  * To access your voicemail from off site
271 +* Voicemail indicator
272 +* Voicemail to email
134 134  )))
135 135  
136 136  
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156 156  ** Ringer volume
157 157  ** Call volume
158 158  ** Mute calls
159 -*
160 160  )))
161 161  
162 162  
... ... @@ -175,7 +175,7 @@
175 175  (((
176 176  (% class="col-xs-12 col-sm-8" %)
177 177  (((
178 -= Doorbells =
316 += Answering Doorbells =
179 179  
180 180  
181 181  Content 3
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196 196  (((
197 197  (% class="col-xs-12 col-sm-8" %)
198 198  (((
199 -= Section 3 =
337 += All Call and Paging/Intercom =
200 200  
201 201  
202 -Content 3
340 +* Page within school
341 +* Page between buildings
203 203  )))
204 204  
205 205  
GS3350-CallScreen.png
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1 +XWiki.christine_sklareskietownschoolsorg
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1 +32.4 KB
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