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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 2.7
edited by Christine Sklareski
on 2025/05/16 14:29
Change comment: There is no comment for this version
To version 13.6
edited by Christine Sklareski
on 2025/05/21 09:11
Change comment: There is no comment for this version

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... ... @@ -5,8 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
10 10  )))
11 11  
12 12  
... ... @@ -25,21 +25,66 @@
25 25  (((
26 26  (% class="col-xs-12 col-sm-8" %)
27 27  (((
28 -= Placing Calls =
30 += **Place Calls** =
29 29  
30 30  
31 -* To place a ringing call to another internal extension
32 -* To place a call to an outside phone number
33 -* To place an emergency 911 call
34 -* To place an internal emergency call to alert the office of issue
35 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== ==
42 +
43 +== Place Ringing Calls ==
44 +
45 +* **Place a ringing call to an internal extension:**
46 +** Initiate a call
47 +** Use the keypad to enter the extension
48 +** Press Audio call or Video call.
49 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 +** To disconnect the call, return the handset to the cradle.
52 +\\(% style="display:none" %)
53 +* **To place a call to an outside phone number**:
54 +** Initiate a call
55 +** Use the keypad to press 9 (to access the outside line)
56 +** Use the keypad to enter the external phone number
57 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 +** To disconnect the call, return the handset to the cradle.
59 +
60 +== ==
61 +
62 +== Place Emergency Calls ==
63 +
64 +* **To place an emergency 911 call:**
65 +** Pick up the handset or engage the speakerphone
66 +** Dial 911 or 9911 on the keypad.
67 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 +
70 +* **To place an internal emergency call to alert the office of an issue:**
71 +** Pick up the handset or engage the speakerphone
72 +** Dial your building's internal emergency extension on the keypad.
73 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 +
76 +== ==
77 +
78 +== Place Conference Calls ==
79 +
80 +* (((
81 +**To place a conference call**
36 36  )))
83 +)))
37 37  
38 38  
39 39  
40 40  (% class="col-xs-12 col-sm-4" %)
41 41  (((
42 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
89 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
43 43  )))
44 44  )))
45 45  
... ... @@ -54,6 +54,7 @@
54 54  = Answering Calls =
55 55  
56 56  
104 +* Call ID will show who is calling
57 57  * To answer a ringing call
58 58  * To answer a second simultaneous call
59 59  * To pick up a call ringing at another phone in your group
... ... @@ -74,12 +74,13 @@
74 74  (((
75 75  (% class="col-xs-12 col-sm-8" %)
76 76  (((
77 -= Directory =
125 += Directory, Speed Dials, Favorites, and Button Boxes =
78 78  
79 79  
80 -* To access your voicemail box
81 -* To access your voicemail from another extension within the district
82 -* To access your voicemail from off site
128 +* Directory
129 +* Speed Dials
130 +* Favorites
131 +* Button boxes
83 83  )))
84 84  
85 85  
... ... @@ -118,7 +118,28 @@
118 118  )))
119 119  
120 120  
170 +----
121 121  
172 +(% class="row" %)
173 +(((
174 +(% class="col-xs-12 col-sm-8" %)
175 +(((
176 += Pick up groups / Hunt groups / Monitored Extensions =
177 +
178 +
179 +* Pick up groups
180 +* Hunt groups
181 +* Monitored extensions
182 +)))
183 +
184 +
185 +
186 +(% class="col-xs-12 col-sm-4" %)
187 +(((
188 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
189 +)))
190 +)))
191 +
122 122  ----
123 123  
124 124  (% class="row" %)
... ... @@ -125,12 +125,56 @@
125 125  (((
126 126  (% class="col-xs-12 col-sm-8" %)
127 127  (((
128 -= Voicemail and Auto Attendant =
198 += Call History =
129 129  
130 130  
201 +* Find your call history
202 +* Manage call history
203 +* Place calls from call history
204 +)))
205 +
206 +
207 +
208 +(% class="col-xs-12 col-sm-4" %)
209 +(((
210 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
211 +)))
212 +)))
213 +
214 +----
215 +
216 +(% class="row" %)
217 +(((
218 +(% class="col-xs-12 col-sm-8" %)
219 +(((
220 += Availability States =
221 +
222 +
223 +* Change availability state when OOO or In Meeting
224 +)))
225 +
226 +
227 +
228 +(% class="col-xs-12 col-sm-4" %)
229 +(((
230 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
231 +)))
232 +)))
233 +
234 +----
235 +
236 +(% class="row" %)
237 +(((
238 +(% class="col-xs-12 col-sm-8" %)
239 +(((
240 += Checking Voicemail =
241 +
242 +
131 131  * To access your voicemail box
132 132  * To access your voicemail from another extension within the district
133 133  * To access your voicemail from off site
246 +* Voicemail indicator
247 +* Voicemail to email
134 134  )))
135 135  
136 136  
... ... @@ -156,7 +156,6 @@
156 156  ** Ringer volume
157 157  ** Call volume
158 158  ** Mute calls
159 -*
160 160  )))
161 161  
162 162  
... ... @@ -175,7 +175,7 @@
175 175  (((
176 176  (% class="col-xs-12 col-sm-8" %)
177 177  (((
178 -= Doorbells =
291 += Answering Doorbells =
179 179  
180 180  
181 181  Content 3
... ... @@ -196,10 +196,11 @@
196 196  (((
197 197  (% class="col-xs-12 col-sm-8" %)
198 198  (((
199 -= Section 3 =
312 += All Call and Paging/Intercom =
200 200  
201 201  
202 -Content 3
315 +* Page within school
316 +* Page between buildings
203 203  )))
204 204  
205 205  
GS3350-CallScreen.png
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1 +XWiki.christine_sklareskietownschoolsorg
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1 +32.4 KB
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