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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 2.6
edited by Christine Sklareski
on 2025/05/16 14:28
Change comment: There is no comment for this version
To version 9.2
edited by Christine Sklareski
on 2025/05/16 15:34
Change comment: There is no comment for this version

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... ... @@ -5,8 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
10 10  )))
11 11  
12 12  
... ... @@ -25,15 +25,58 @@
25 25  (((
26 26  (% class="col-xs-12 col-sm-8" %)
27 27  (((
28 -= Placing Calls =
30 += **Place Calls** =
29 29  
30 30  
31 -* To place a ringing call to another internal extension
32 -* To place a call to an outside phone number
33 -* To place an emergency 911 call
34 -* To place an internal emergency call to alert the office of issue
35 -* To place a conference call
33 +== Place Ringing Calls ==
34 +
35 +* **Place a ringing call to an internal extension:**
36 +** Handset:
37 +*** Pick up the handset
38 +*** Use the keypad to enter the extension
39 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 +*** To disconnect the call, return the handset to the cradle.
41 +** Speakerphone:
42 +*** Press the Dial/Send button or the Speaker button
43 +*** Use the keypad to enter the extension
44 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 +
47 +* **To place a call to an outside phone number**
48 +** Handset:
49 +*** Pick up the handset
50 +*** Use the keypad to press 9 (to access the outside line)
51 +*** Use the keypad to enter the external phone number
52 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
53 +*** To disconnect the call, return the handset to the cradle.
54 +** Speakerphone:
55 +*** Press the Dial/Send button or the Speaker button
56 +*** Use the keypad to press 9 (to access the outside line)
57 +*** Use the keypad to enter the external phone number
58 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
59 +*** To disconnect the call, press the Speaker button.
60 +
61 +
62 +== Place Emergency Calls ==
63 +
64 +* **To place an emergency 911 call:**
65 +** Pick up the handset or engage the speakerphone
66 +** Dial 911 or 9911 on the keypad.
67 +** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 +
70 +* **To place an internal emergency call to alert the office of issue:**
71 +** Pick up the handset or engage the speakerphone
72 +** Dial your building's internal emergency extension on the keypad.
73 +** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
74 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 +
76 +== Place Conference Calls ==
77 +
78 +* (((
79 +**To place a conference call**
36 36  )))
81 +)))
37 37  
38 38  
39 39  
... ... @@ -54,9 +54,11 @@
54 54  = Answering Calls =
55 55  
56 56  
102 +* Call ID will show who is calling
57 57  * To answer a ringing call
58 58  * To answer a second simultaneous call
59 -* To pick up a call rinigng at another phone in your group
105 +* To pick up a call ringing at another phone in your group
106 +* To send a ringing call to voicemail instead of answering
60 60  )))
61 61  
62 62  
... ... @@ -73,12 +73,13 @@
73 73  (((
74 74  (% class="col-xs-12 col-sm-8" %)
75 75  (((
76 -= Directory =
123 += Directory, Speed Dials, Favorites, and Button Boxes =
77 77  
78 78  
79 -* To access your voicemail box
80 -* To access your voicemail from another extension within the district
81 -* To access your voicemail from off site
126 +* Directory
127 +* Speed Dials
128 +* Favorites
129 +* Button boxes
82 82  )))
83 83  
84 84  
... ... @@ -117,7 +117,28 @@
117 117  )))
118 118  
119 119  
168 +----
120 120  
170 +(% class="row" %)
171 +(((
172 +(% class="col-xs-12 col-sm-8" %)
173 +(((
174 += Pick up groups / Hunt groups / Monitored Extensions =
175 +
176 +
177 +* Pick up groups
178 +* Hunt groups
179 +* Monitored extensions
180 +)))
181 +
182 +
183 +
184 +(% class="col-xs-12 col-sm-4" %)
185 +(((
186 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 +)))
188 +)))
189 +
121 121  ----
122 122  
123 123  (% class="row" %)
... ... @@ -124,12 +124,56 @@
124 124  (((
125 125  (% class="col-xs-12 col-sm-8" %)
126 126  (((
127 -= Voicemail and Auto Attendant =
196 += Call History =
128 128  
129 129  
199 +* Find your call history
200 +* Manage call history
201 +* Place calls from call history
202 +)))
203 +
204 +
205 +
206 +(% class="col-xs-12 col-sm-4" %)
207 +(((
208 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
209 +)))
210 +)))
211 +
212 +----
213 +
214 +(% class="row" %)
215 +(((
216 +(% class="col-xs-12 col-sm-8" %)
217 +(((
218 += Availability States =
219 +
220 +
221 +* Change availability state when OOO or In Meeting
222 +)))
223 +
224 +
225 +
226 +(% class="col-xs-12 col-sm-4" %)
227 +(((
228 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
229 +)))
230 +)))
231 +
232 +----
233 +
234 +(% class="row" %)
235 +(((
236 +(% class="col-xs-12 col-sm-8" %)
237 +(((
238 += Voicemail =
239 +
240 +
130 130  * To access your voicemail box
131 131  * To access your voicemail from another extension within the district
132 132  * To access your voicemail from off site
244 +* Voicemail indicator
245 +* Voicemail to email
133 133  )))
134 134  
135 135  
... ... @@ -155,7 +155,6 @@
155 155  ** Ringer volume
156 156  ** Call volume
157 157  ** Mute calls
158 -*
159 159  )))
160 160  
161 161  
... ... @@ -195,10 +195,11 @@
195 195  (((
196 196  (% class="col-xs-12 col-sm-8" %)
197 197  (((
198 -= Section 3 =
310 += All Call and Paging/Intercom =
199 199  
200 200  
201 -Content 3
313 +* Page within school
314 +* Page between buildings
202 202  )))
203 203  
204 204