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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 2.6
edited by Christine Sklareski
on 2025/05/16 14:28
Change comment: There is no comment for this version
To version 5.1
edited by Christine Sklareski
on 2025/05/16 15:27
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -5,8 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
10 10  )))
11 11  
12 12  
... ... @@ -28,12 +28,47 @@
28 28  = Placing Calls =
29 29  
30 30  
31 -* To place a ringing call to another internal extension
32 -* To place a call to an outside phone number
33 -* To place an emergency 911 call
34 -* To place an internal emergency call to alert the office of issue
35 -* To place a conference call
33 +== Placing Ringing Calls ==
34 +
35 +* **Place a ringing call to an internal extension:**
36 +** Handset:
37 +*** Pick up the handset
38 +*** Use the keypad to enter the extension
39 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 +*** To disconnect the call, return the handset to the handset cradle.
41 +** Speakerphone:
42 +*** Press the Dial/Send button or the Speaker button
43 +*** Use the keypad to enter the extension
44 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 +
47 +
48 +* **To place a call to an outside phone number**
49 +** Handset:
50 +*** Pick up the handset
51 +*** Use the keypad to press 9 (to access the outside line)
52 +*** Use the keypad to enter the external phone number
53 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
54 +*** To disconnect the call, return the handset to the handset cradle.
55 +** Speakerphone:
56 +*** Press the Dial/Send button or the Speaker button
57 +*** Use the keypad to press 9 (to access the outside line)
58 +*** Use the keypad to enter the external phone number
59 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
60 +
61 +
62 +== Placing Emergency Calls ==
63 +
64 +* **To place an emergency 911 call**
65 +* **To place an internal emergency call to alert the office of issue**
66 +
67 +
68 +== Placing Conference Calls ==
69 +
70 +* (((
71 +**To place a conference call**
36 36  )))
73 +)))
37 37  
38 38  
39 39  
... ... @@ -54,9 +54,11 @@
54 54  = Answering Calls =
55 55  
56 56  
94 +* Call ID will show who is calling
57 57  * To answer a ringing call
58 58  * To answer a second simultaneous call
59 -* To pick up a call rinigng at another phone in your group
97 +* To pick up a call ringing at another phone in your group
98 +* To send a ringing call to voicemail instead of answering
60 60  )))
61 61  
62 62  
... ... @@ -73,12 +73,13 @@
73 73  (((
74 74  (% class="col-xs-12 col-sm-8" %)
75 75  (((
76 -= Directory =
115 += Directory, Speed Dials, Favorites, and Button Boxes =
77 77  
78 78  
79 -* To access your voicemail box
80 -* To access your voicemail from another extension within the district
81 -* To access your voicemail from off site
118 +* Directory
119 +* Speed Dials
120 +* Favorites
121 +* Button boxes
82 82  )))
83 83  
84 84  
... ... @@ -117,7 +117,28 @@
117 117  )))
118 118  
119 119  
160 +----
120 120  
162 +(% class="row" %)
163 +(((
164 +(% class="col-xs-12 col-sm-8" %)
165 +(((
166 += Pick up groups / Hunt groups / Monitored Extensions =
167 +
168 +
169 +* Pick up groups
170 +* Hunt groups
171 +* Monitored extensions
172 +)))
173 +
174 +
175 +
176 +(% class="col-xs-12 col-sm-4" %)
177 +(((
178 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
179 +)))
180 +)))
181 +
121 121  ----
122 122  
123 123  (% class="row" %)
... ... @@ -124,12 +124,56 @@
124 124  (((
125 125  (% class="col-xs-12 col-sm-8" %)
126 126  (((
127 -= Voicemail and Auto Attendant =
188 += Call History =
128 128  
129 129  
191 +* Find your call history
192 +* Manage call history
193 +* Place calls from call history
194 +)))
195 +
196 +
197 +
198 +(% class="col-xs-12 col-sm-4" %)
199 +(((
200 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
201 +)))
202 +)))
203 +
204 +----
205 +
206 +(% class="row" %)
207 +(((
208 +(% class="col-xs-12 col-sm-8" %)
209 +(((
210 += Availability States =
211 +
212 +
213 +* Change availability state when OOO or In Meeting
214 +)))
215 +
216 +
217 +
218 +(% class="col-xs-12 col-sm-4" %)
219 +(((
220 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
221 +)))
222 +)))
223 +
224 +----
225 +
226 +(% class="row" %)
227 +(((
228 +(% class="col-xs-12 col-sm-8" %)
229 +(((
230 += Voicemail =
231 +
232 +
130 130  * To access your voicemail box
131 131  * To access your voicemail from another extension within the district
132 132  * To access your voicemail from off site
236 +* Voicemail indicator
237 +* Voicemail to email
133 133  )))
134 134  
135 135  
... ... @@ -155,7 +155,6 @@
155 155  ** Ringer volume
156 156  ** Call volume
157 157  ** Mute calls
158 -*
159 159  )))
160 160  
161 161  
... ... @@ -195,10 +195,11 @@
195 195  (((
196 196  (% class="col-xs-12 col-sm-8" %)
197 197  (((
198 -= Section 3 =
302 += All Call and Paging/Intercom =
199 199  
200 200  
201 -Content 3
305 +* Page within school
306 +* Page between buildings
202 202  )))
203 203  
204 204