Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 2.6
edited by Christine Sklareski
on 2025/05/16 14:28
on 2025/05/16 14:28
Change comment:
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To version 16.1
edited by Christine Sklareski
on 2025/05/21 10:41
on 2025/05/21 10:41
Change comment:
There is no comment for this version
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... ... @@ -5,8 +5,10 @@ 5 5 (% class="wikigeneratedid" id="HPlacingCalls" %) 6 6 7 7 8 +Hardware: 8 8 9 -Description area 10 + 11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] 10 10 ))) 11 11 12 12 ... ... @@ -25,14 +25,50 @@ 25 25 ((( 26 26 (% class="col-xs-12 col-sm-8" %) 27 27 ((( 28 -= Plac ingCalls =30 += **Place Calls** = 29 29 30 30 31 -* To place a ringing call to another internal extension 32 -* To place a call to an outside phone number 33 -* To place an emergency 911 call 34 -* To place an internal emergency call to alert the office of issue 35 -* To place a conference call 33 +== Initiate a call: == 34 + 35 +1. Pick up the handset 36 +1. Press the Speaker button on the phone 37 +1. Press the Speaker button on the touchscreen 38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset) 39 +1. Press a name on a button box (speakerphone will engage if not using handset) 40 + 41 +== Place Ringing Calls == 42 + 43 +* **Place a ringing call to an internal extension:** 44 +** Initiate a call 45 +** Use the keypad to enter the extension 46 +** Press Audio call or Video call. 47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay. 48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera. 49 +** To disconnect the call, return the handset to the cradle. 50 +\\(% style="display:none" %) 51 +* **To place a call to an outside phone number**: 52 +** Initiate a call 53 +** Use the keypad to press 9 (to access the outside line) 54 +** Use the keypad to enter the external phone number 55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 56 +** To disconnect the call, return the handset to the cradle. 57 + 58 +== Place Emergency Calls == 59 + 60 +* **To place an emergency 911 call:** 61 +** Pick up the handset or engage the speakerphone 62 +** Dial 911 or 9911 on the keypad. 63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 64 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 65 + 66 +* **To place an internal emergency call to alert the office of an issue:** 67 +** Pick up the handset or engage the speakerphone 68 +** Dial your building's internal emergency extension on the keypad. 69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 70 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 71 + 72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %) 73 + 36 36 ))) 37 37 38 38 ... ... @@ -39,12 +39,51 @@ 39 39 40 40 (% class="col-xs-12 col-sm-4" %) 41 41 ((( 42 -[[Figure 2. >>image: U_P_Screen.png||alt="SoftwareUpdatescreenprompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] 43 43 ))) 44 44 ))) 45 45 84 +---- 46 46 86 +(% class="row" %) 87 +((( 88 +(% class="col-xs-12 col-sm-8" %) 89 +((( 90 +== Place Conference Calls == 47 47 92 +* ((( 93 +**To initiate a conference call:** 94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing. 95 + 96 +* Bring up the dial screen 97 +* Enter the first extension number then press on it on the left panel of the screen 98 +* The extension will be added to the dialing field and users can dial another number 99 +* When all extensions have been entered, press "Audio Call" or "Video Call" 100 + 101 + 102 +**To initiate a conference call while on a phone call:** 103 + 104 +* When** **the phone is on the call screen, tap on the "Conference" button 105 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts. 106 +* Tap the "Invite" button to add members to the conference. 107 +* A dial tone will be heard to start dialing a new number. 108 +))) 109 + 110 + 111 +))) 112 + 113 + 114 + 115 +(% class="col-xs-12 col-sm-4" %) 116 +((( 117 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 118 + 119 + 120 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 121 +))) 122 +))) 123 + 124 + 48 48 ---- 49 49 50 50 (% class="row" %) ... ... @@ -54,9 +54,11 @@ 54 54 = Answering Calls = 55 55 56 56 134 +* Call ID will show who is calling 57 57 * To answer a ringing call 58 58 * To answer a second simultaneous call 59 -* To pick up a call rinigng at another phone in your group 137 +* To pick up a call ringing at another phone in your group 138 +* To send a ringing call to voicemail instead of answering 60 60 ))) 61 61 62 62 ... ... @@ -73,12 +73,13 @@ 73 73 ((( 74 74 (% class="col-xs-12 col-sm-8" %) 75 75 ((( 76 -= Directory = 155 += Directory, Speed Dials, Favorites, and Button Boxes = 77 77 78 78 79 -* To access your voicemail box 80 -* To access your voicemail from another extension within the district 81 -* To access your voicemail from off site 158 +* Directory 159 +* Speed Dials 160 +* Favorites 161 +* Button boxes 82 82 ))) 83 83 84 84 ... ... @@ -117,7 +117,28 @@ 117 117 ))) 118 118 119 119 200 +---- 120 120 202 +(% class="row" %) 203 +((( 204 +(% class="col-xs-12 col-sm-8" %) 205 +((( 206 += Pick up groups / Hunt groups / Monitored Extensions = 207 + 208 + 209 +* Pick up groups 210 +* Hunt groups 211 +* Monitored extensions 212 +))) 213 + 214 + 215 + 216 +(% class="col-xs-12 col-sm-4" %) 217 +((( 218 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 219 +))) 220 +))) 221 + 121 121 ---- 122 122 123 123 (% class="row" %) ... ... @@ -124,12 +124,56 @@ 124 124 ((( 125 125 (% class="col-xs-12 col-sm-8" %) 126 126 ((( 127 -= Voicemailand AutoAttendant=228 += Call History = 128 128 129 129 231 +* Find your call history 232 +* Manage call history 233 +* Place calls from call history 234 +))) 235 + 236 + 237 + 238 +(% class="col-xs-12 col-sm-4" %) 239 +((( 240 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 241 +))) 242 +))) 243 + 244 +---- 245 + 246 +(% class="row" %) 247 +((( 248 +(% class="col-xs-12 col-sm-8" %) 249 +((( 250 += Availability States = 251 + 252 + 253 +* Change availability state when OOO or In Meeting 254 +))) 255 + 256 + 257 + 258 +(% class="col-xs-12 col-sm-4" %) 259 +((( 260 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 261 +))) 262 +))) 263 + 264 +---- 265 + 266 +(% class="row" %) 267 +((( 268 +(% class="col-xs-12 col-sm-8" %) 269 +((( 270 += Checking Voicemail = 271 + 272 + 130 130 * To access your voicemail box 131 131 * To access your voicemail from another extension within the district 132 132 * To access your voicemail from off site 276 +* Voicemail indicator 277 +* Voicemail to email 133 133 ))) 134 134 135 135 ... ... @@ -155,7 +155,6 @@ 155 155 ** Ringer volume 156 156 ** Call volume 157 157 ** Mute calls 158 -* 159 159 ))) 160 160 161 161 ... ... @@ -174,7 +174,7 @@ 174 174 ((( 175 175 (% class="col-xs-12 col-sm-8" %) 176 176 ((( 177 -= Doorbells = 321 += Answering Doorbells = 178 178 179 179 180 180 Content 3 ... ... @@ -195,10 +195,11 @@ 195 195 ((( 196 196 (% class="col-xs-12 col-sm-8" %) 197 197 ((( 198 -= Section3=342 += All Call and Paging/Intercom = 199 199 200 200 201 -Content 3 345 +* Page within school 346 +* Page between buildings 202 202 ))) 203 203 204 204
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