Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 2.4
edited by Christine Sklareski
on 2025/05/16 14:16
on 2025/05/16 14:16
Change comment:
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To version 16.1
edited by Christine Sklareski
on 2025/05/21 10:41
on 2025/05/21 10:41
Change comment:
There is no comment for this version
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... ... @@ -5,8 +5,10 @@ 5 5 (% class="wikigeneratedid" id="HPlacingCalls" %) 6 6 7 7 8 +Hardware: 8 8 9 -Description area 10 + 11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] 10 10 ))) 11 11 12 12 ... ... @@ -25,13 +25,50 @@ 25 25 ((( 26 26 (% class="col-xs-12 col-sm-8" %) 27 27 ((( 28 -= Plac ingCalls =30 += **Place Calls** = 29 29 30 30 31 -* To place a ringing call to another internal extension 32 -* To place a call to an outside phone number 33 -* To place an emergency 911 call 34 -* To place a conference call 33 +== Initiate a call: == 34 + 35 +1. Pick up the handset 36 +1. Press the Speaker button on the phone 37 +1. Press the Speaker button on the touchscreen 38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset) 39 +1. Press a name on a button box (speakerphone will engage if not using handset) 40 + 41 +== Place Ringing Calls == 42 + 43 +* **Place a ringing call to an internal extension:** 44 +** Initiate a call 45 +** Use the keypad to enter the extension 46 +** Press Audio call or Video call. 47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay. 48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera. 49 +** To disconnect the call, return the handset to the cradle. 50 +\\(% style="display:none" %) 51 +* **To place a call to an outside phone number**: 52 +** Initiate a call 53 +** Use the keypad to press 9 (to access the outside line) 54 +** Use the keypad to enter the external phone number 55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 56 +** To disconnect the call, return the handset to the cradle. 57 + 58 +== Place Emergency Calls == 59 + 60 +* **To place an emergency 911 call:** 61 +** Pick up the handset or engage the speakerphone 62 +** Dial 911 or 9911 on the keypad. 63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 64 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 65 + 66 +* **To place an internal emergency call to alert the office of an issue:** 67 +** Pick up the handset or engage the speakerphone 68 +** Dial your building's internal emergency extension on the keypad. 69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 70 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 71 + 72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %) 73 + 35 35 ))) 36 36 37 37 ... ... @@ -38,12 +38,51 @@ 38 38 39 39 (% class="col-xs-12 col-sm-4" %) 40 40 ((( 41 -[[Figure 2. >>image: U_P_Screen.png||alt="SoftwareUpdatescreenprompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] 42 42 ))) 43 43 ))) 44 44 84 +---- 45 45 86 +(% class="row" %) 87 +((( 88 +(% class="col-xs-12 col-sm-8" %) 89 +((( 90 +== Place Conference Calls == 46 46 92 +* ((( 93 +**To initiate a conference call:** 94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing. 95 + 96 +* Bring up the dial screen 97 +* Enter the first extension number then press on it on the left panel of the screen 98 +* The extension will be added to the dialing field and users can dial another number 99 +* When all extensions have been entered, press "Audio Call" or "Video Call" 100 + 101 + 102 +**To initiate a conference call while on a phone call:** 103 + 104 +* When** **the phone is on the call screen, tap on the "Conference" button 105 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts. 106 +* Tap the "Invite" button to add members to the conference. 107 +* A dial tone will be heard to start dialing a new number. 108 +))) 109 + 110 + 111 +))) 112 + 113 + 114 + 115 +(% class="col-xs-12 col-sm-4" %) 116 +((( 117 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 118 + 119 + 120 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 121 +))) 122 +))) 123 + 124 + 47 47 ---- 48 48 49 49 (% class="row" %) ... ... @@ -53,7 +53,11 @@ 53 53 = Answering Calls = 54 54 55 55 56 -Content 2 134 +* Call ID will show who is calling 135 +* To answer a ringing call 136 +* To answer a second simultaneous call 137 +* To pick up a call ringing at another phone in your group 138 +* To send a ringing call to voicemail instead of answering 57 57 ))) 58 58 59 59 ... ... @@ -64,7 +64,30 @@ 64 64 ))) 65 65 ))) 66 66 149 +---- 67 67 151 +(% class="row" %) 152 +((( 153 +(% class="col-xs-12 col-sm-8" %) 154 +((( 155 += Directory, Speed Dials, Favorites, and Button Boxes = 156 + 157 + 158 +* Directory 159 +* Speed Dials 160 +* Favorites 161 +* Button boxes 162 +))) 163 + 164 + 165 + 166 +(% class="col-xs-12 col-sm-4" %) 167 +((( 168 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 169 +))) 170 +))) 171 + 172 + 68 68 ---- 69 69 70 70 (% class="row" %) ... ... @@ -74,8 +74,14 @@ 74 74 = Call Handling = 75 75 76 76 77 -Content 3 182 +* To transfer a call 183 +** Blind transfer 184 +** Announced transfer 185 +* To transfer a call to voicemail 186 +** ((( 187 +Press Transfer and then press * and then enter the extension to go to directly to VM 78 78 ))) 189 +))) 79 79 80 80 81 81 ... ... @@ -86,7 +86,6 @@ 86 86 ))) 87 87 88 88 89 - 90 90 ---- 91 91 92 92 (% class="row" %) ... ... @@ -93,10 +93,12 @@ 93 93 ((( 94 94 (% class="col-xs-12 col-sm-8" %) 95 95 ((( 96 -= VoicemailandAutoAttendant=206 += Pick up groups / Hunt groups / Monitored Extensions = 97 97 98 98 99 -Content 3 209 +* Pick up groups 210 +* Hunt groups 211 +* Monitored extensions 100 100 ))) 101 101 102 102 ... ... @@ -107,7 +107,28 @@ 107 107 ))) 108 108 ))) 109 109 222 +---- 110 110 224 +(% class="row" %) 225 +((( 226 +(% class="col-xs-12 col-sm-8" %) 227 +((( 228 += Call History = 229 + 230 + 231 +* Find your call history 232 +* Manage call history 233 +* Place calls from call history 234 +))) 235 + 236 + 237 + 238 +(% class="col-xs-12 col-sm-4" %) 239 +((( 240 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 241 +))) 242 +))) 243 + 111 111 ---- 112 112 113 113 (% class="row" %) ... ... @@ -114,10 +114,10 @@ 114 114 ((( 115 115 (% class="col-xs-12 col-sm-8" %) 116 116 ((( 117 -= Doorbells =250 += Availability States = 118 118 119 119 120 -C ontent3253 +* Change availability state when OOO or In Meeting 121 121 ))) 122 122 123 123 ... ... @@ -128,8 +128,31 @@ 128 128 ))) 129 129 ))) 130 130 264 +---- 131 131 266 +(% class="row" %) 267 +((( 268 +(% class="col-xs-12 col-sm-8" %) 269 +((( 270 += Checking Voicemail = 132 132 272 + 273 +* To access your voicemail box 274 +* To access your voicemail from another extension within the district 275 +* To access your voicemail from off site 276 +* Voicemail indicator 277 +* Voicemail to email 278 +))) 279 + 280 + 281 + 282 +(% class="col-xs-12 col-sm-4" %) 283 +((( 284 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 285 +))) 286 +))) 287 + 288 + 133 133 ---- 134 134 135 135 (% class="row" %) ... ... @@ -139,7 +139,11 @@ 139 139 = Phone Settings = 140 140 141 141 142 -Content 3 298 +* Disable tap sounds 299 +* Adjust volume: 300 +** Ringer volume 301 +** Call volume 302 +** Mute calls 143 143 ))) 144 144 145 145 ... ... @@ -151,6 +151,7 @@ 151 151 ))) 152 152 153 153 314 + 154 154 ---- 155 155 156 156 (% class="row" %) ... ... @@ -157,7 +157,7 @@ 157 157 ((( 158 158 (% class="col-xs-12 col-sm-8" %) 159 159 ((( 160 -= Section3=321 += Answering Doorbells = 161 161 162 162 163 163 Content 3 ... ... @@ -171,4 +171,26 @@ 171 171 ))) 172 172 ))) 173 173 335 + 336 +---- 337 + 338 +(% class="row" %) 339 +((( 340 +(% class="col-xs-12 col-sm-8" %) 341 +((( 342 += All Call and Paging/Intercom = 343 + 344 + 345 +* Page within school 346 +* Page between buildings 347 +))) 348 + 349 + 350 + 351 +(% class="col-xs-12 col-sm-4" %) 352 +((( 353 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 354 +))) 355 +))) 356 + 174 174
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