Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 2.3
edited by Christine Sklareski
on 2025/05/16 13:59
on 2025/05/16 13:59
Change comment:
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To version 16.2
edited by Christine Sklareski
on 2025/05/21 10:41
on 2025/05/21 10:41
Change comment:
There is no comment for this version
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... ... @@ -2,10 +2,13 @@ 2 2 ((( 3 3 (% class="col-xs-12 col-sm-8" %) 4 4 ((( 5 -= Placing Calls = 5 +(% class="wikigeneratedid" id="HPlacingCalls" %) 6 + 6 6 8 +Hardware: 7 7 8 -Content 1 10 + 11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] 9 9 ))) 10 10 11 11 ... ... @@ -24,10 +24,117 @@ 24 24 ((( 25 25 (% class="col-xs-12 col-sm-8" %) 26 26 ((( 30 += **Place Calls** = 31 + 32 + 33 +== Initiate a call: == 34 + 35 +1. Pick up the handset 36 +1. Press the Speaker button on the phone 37 +1. Press the Speaker button on the touchscreen 38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset) 39 +1. Press a name on a button box (speakerphone will engage if not using handset) 40 + 41 +== Place Ringing Calls == 42 + 43 +* **Place a ringing call to an internal extension:** 44 +** Initiate a call 45 +** Use the keypad to enter the extension 46 +** Press Audio call or Video call. 47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay. 48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera. 49 +** To disconnect the call, return the handset to the cradle. 50 +\\(% style="display:none" %) 51 +* **To place a call to an outside phone number**: 52 +** Initiate a call 53 +** Use the keypad to press 9 (to access the outside line) 54 +** Use the keypad to enter the external phone number 55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 56 +** To disconnect the call, return the handset to the cradle. 57 + 58 +== Place Emergency Calls == 59 + 60 +* **To place an emergency 911 call:** 61 +** Pick up the handset or engage the speakerphone 62 +** Dial 911 or 9911 on the keypad. 63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 64 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 65 + 66 +* **To place an internal emergency call to alert the office of an issue:** 67 +** Pick up the handset or engage the speakerphone 68 +** Dial your building's internal emergency extension on the keypad. 69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 70 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 71 + 72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %) 73 + 74 +))) 75 + 76 + 77 + 78 +(% class="col-xs-12 col-sm-4" %) 79 +((( 80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] 81 +))) 82 +))) 83 + 84 +---- 85 + 86 +(% class="row" %) 87 +((( 88 +(% class="col-xs-12 col-sm-8" %) 89 +((( 90 +== Place Conference Calls == 91 + 92 +* ((( 93 +**To initiate a conference call:** 94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing. 95 + 96 +* Bring up the dial screen 97 +* Enter the first extension number then press on it on the left panel of the screen 98 +* The extension will be added to the dialing field and users can dial another number 99 +* When all extensions have been entered, press "Audio Call" or "Video Call" 100 + 101 + 102 + 103 + 104 +**To initiate a conference call while on a phone call:** 105 + 106 +* When** **the phone is on the call screen, tap on the "Conference" button 107 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts. 108 +* Tap the "Invite" button to add members to the conference. 109 +* A dial tone will be heard to start dialing a new number. 110 +))) 111 + 112 + 113 +))) 114 + 115 + 116 + 117 +(% class="col-xs-12 col-sm-4" %) 118 +((( 119 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 120 + 121 + 122 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 123 +))) 124 +))) 125 + 126 + 127 +---- 128 + 129 +(% class="row" %) 130 +((( 131 +(% class="col-xs-12 col-sm-8" %) 132 +((( 27 27 = Answering Calls = 28 28 29 29 30 -Content 2 136 +* Call ID will show who is calling 137 +* To answer a ringing call 138 +* To answer a second simultaneous call 139 +* To pick up a call ringing at another phone in your group 140 +* To send a ringing call to voicemail instead of answering 31 31 ))) 32 32 33 33 ... ... @@ -34,11 +34,34 @@ 34 34 35 35 (% class="col-xs-12 col-sm-4" %) 36 36 ((( 37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]] 147 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] 38 38 ))) 39 39 ))) 40 40 151 +---- 41 41 153 +(% class="row" %) 154 +((( 155 +(% class="col-xs-12 col-sm-8" %) 156 +((( 157 += Directory, Speed Dials, Favorites, and Button Boxes = 158 + 159 + 160 +* Directory 161 +* Speed Dials 162 +* Favorites 163 +* Button boxes 164 +))) 165 + 166 + 167 + 168 +(% class="col-xs-12 col-sm-4" %) 169 +((( 170 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 171 +))) 172 +))) 173 + 174 + 42 42 ---- 43 43 44 44 (% class="row" %) ... ... @@ -48,8 +48,14 @@ 48 48 = Call Handling = 49 49 50 50 51 -Content 3 184 +* To transfer a call 185 +** Blind transfer 186 +** Announced transfer 187 +* To transfer a call to voicemail 188 +** ((( 189 +Press Transfer and then press * and then enter the extension to go to directly to VM 52 52 ))) 191 +))) 53 53 54 54 55 55 ... ... @@ -60,7 +60,6 @@ 60 60 ))) 61 61 62 62 63 - 64 64 ---- 65 65 66 66 (% class="row" %) ... ... @@ -67,10 +67,12 @@ 67 67 ((( 68 68 (% class="col-xs-12 col-sm-8" %) 69 69 ((( 70 -= VoicemailandAutoAttendant=208 += Pick up groups / Hunt groups / Monitored Extensions = 71 71 72 72 73 -Content 3 211 +* Pick up groups 212 +* Hunt groups 213 +* Monitored extensions 74 74 ))) 75 75 76 76 ... ... @@ -81,7 +81,28 @@ 81 81 ))) 82 82 ))) 83 83 224 +---- 84 84 226 +(% class="row" %) 227 +((( 228 +(% class="col-xs-12 col-sm-8" %) 229 +((( 230 += Call History = 231 + 232 + 233 +* Find your call history 234 +* Manage call history 235 +* Place calls from call history 236 +))) 237 + 238 + 239 + 240 +(% class="col-xs-12 col-sm-4" %) 241 +((( 242 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 243 +))) 244 +))) 245 + 85 85 ---- 86 86 87 87 (% class="row" %) ... ... @@ -88,10 +88,10 @@ 88 88 ((( 89 89 (% class="col-xs-12 col-sm-8" %) 90 90 ((( 91 -= Doorbells =252 += Availability States = 92 92 93 93 94 -C ontent3255 +* Change availability state when OOO or In Meeting 95 95 ))) 96 96 97 97 ... ... @@ -102,8 +102,31 @@ 102 102 ))) 103 103 ))) 104 104 266 +---- 105 105 268 +(% class="row" %) 269 +((( 270 +(% class="col-xs-12 col-sm-8" %) 271 +((( 272 += Checking Voicemail = 106 106 274 + 275 +* To access your voicemail box 276 +* To access your voicemail from another extension within the district 277 +* To access your voicemail from off site 278 +* Voicemail indicator 279 +* Voicemail to email 280 +))) 281 + 282 + 283 + 284 +(% class="col-xs-12 col-sm-4" %) 285 +((( 286 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 287 +))) 288 +))) 289 + 290 + 107 107 ---- 108 108 109 109 (% class="row" %) ... ... @@ -113,7 +113,11 @@ 113 113 = Phone Settings = 114 114 115 115 116 -Content 3 300 +* Disable tap sounds 301 +* Adjust volume: 302 +** Ringer volume 303 +** Call volume 304 +** Mute calls 117 117 ))) 118 118 119 119 ... ... @@ -125,6 +125,7 @@ 125 125 ))) 126 126 127 127 316 + 128 128 ---- 129 129 130 130 (% class="row" %) ... ... @@ -131,7 +131,7 @@ 131 131 ((( 132 132 (% class="col-xs-12 col-sm-8" %) 133 133 ((( 134 -= Section3=323 += Answering Doorbells = 135 135 136 136 137 137 Content 3 ... ... @@ -145,4 +145,26 @@ 145 145 ))) 146 146 ))) 147 147 337 + 338 +---- 339 + 340 +(% class="row" %) 341 +((( 342 +(% class="col-xs-12 col-sm-8" %) 343 +((( 344 += All Call and Paging/Intercom = 345 + 346 + 347 +* Page within school 348 +* Page between buildings 349 +))) 350 + 351 + 352 + 353 +(% class="col-xs-12 col-sm-4" %) 354 +((( 355 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 356 +))) 357 +))) 358 + 148 148
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