Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 2.2
edited by Christine Sklareski
on 2025/05/16 13:51
on 2025/05/16 13:51
Change comment:
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To version 16.1
edited by Christine Sklareski
on 2025/05/21 10:41
on 2025/05/21 10:41
Change comment:
There is no comment for this version
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... ... @@ -2,10 +2,13 @@ 2 2 ((( 3 3 (% class="col-xs-12 col-sm-8" %) 4 4 ((( 5 -= Placing Calls = 5 +(% class="wikigeneratedid" id="HPlacingCalls" %) 6 + 6 6 8 +Hardware: 7 7 8 -Content 1 10 + 11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] 9 9 ))) 10 10 11 11 ... ... @@ -24,10 +24,115 @@ 24 24 ((( 25 25 (% class="col-xs-12 col-sm-8" %) 26 26 ((( 30 += **Place Calls** = 31 + 32 + 33 +== Initiate a call: == 34 + 35 +1. Pick up the handset 36 +1. Press the Speaker button on the phone 37 +1. Press the Speaker button on the touchscreen 38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset) 39 +1. Press a name on a button box (speakerphone will engage if not using handset) 40 + 41 +== Place Ringing Calls == 42 + 43 +* **Place a ringing call to an internal extension:** 44 +** Initiate a call 45 +** Use the keypad to enter the extension 46 +** Press Audio call or Video call. 47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay. 48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera. 49 +** To disconnect the call, return the handset to the cradle. 50 +\\(% style="display:none" %) 51 +* **To place a call to an outside phone number**: 52 +** Initiate a call 53 +** Use the keypad to press 9 (to access the outside line) 54 +** Use the keypad to enter the external phone number 55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 56 +** To disconnect the call, return the handset to the cradle. 57 + 58 +== Place Emergency Calls == 59 + 60 +* **To place an emergency 911 call:** 61 +** Pick up the handset or engage the speakerphone 62 +** Dial 911 or 9911 on the keypad. 63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 64 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 65 + 66 +* **To place an internal emergency call to alert the office of an issue:** 67 +** Pick up the handset or engage the speakerphone 68 +** Dial your building's internal emergency extension on the keypad. 69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 70 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 71 + 72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %) 73 + 74 +))) 75 + 76 + 77 + 78 +(% class="col-xs-12 col-sm-4" %) 79 +((( 80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] 81 +))) 82 +))) 83 + 84 +---- 85 + 86 +(% class="row" %) 87 +((( 88 +(% class="col-xs-12 col-sm-8" %) 89 +((( 90 +== Place Conference Calls == 91 + 92 +* ((( 93 +**To initiate a conference call:** 94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing. 95 + 96 +* Bring up the dial screen 97 +* Enter the first extension number then press on it on the left panel of the screen 98 +* The extension will be added to the dialing field and users can dial another number 99 +* When all extensions have been entered, press "Audio Call" or "Video Call" 100 + 101 + 102 +**To initiate a conference call while on a phone call:** 103 + 104 +* When** **the phone is on the call screen, tap on the "Conference" button 105 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts. 106 +* Tap the "Invite" button to add members to the conference. 107 +* A dial tone will be heard to start dialing a new number. 108 +))) 109 + 110 + 111 +))) 112 + 113 + 114 + 115 +(% class="col-xs-12 col-sm-4" %) 116 +((( 117 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 118 + 119 + 120 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 121 +))) 122 +))) 123 + 124 + 125 +---- 126 + 127 +(% class="row" %) 128 +((( 129 +(% class="col-xs-12 col-sm-8" %) 130 +((( 27 27 = Answering Calls = 28 28 29 29 30 -Content 2 134 +* Call ID will show who is calling 135 +* To answer a ringing call 136 +* To answer a second simultaneous call 137 +* To pick up a call ringing at another phone in your group 138 +* To send a ringing call to voicemail instead of answering 31 31 ))) 32 32 33 33 ... ... @@ -34,11 +34,34 @@ 34 34 35 35 (% class="col-xs-12 col-sm-4" %) 36 36 ((( 37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]] 145 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] 38 38 ))) 39 39 ))) 40 40 149 +---- 41 41 151 +(% class="row" %) 152 +((( 153 +(% class="col-xs-12 col-sm-8" %) 154 +((( 155 += Directory, Speed Dials, Favorites, and Button Boxes = 156 + 157 + 158 +* Directory 159 +* Speed Dials 160 +* Favorites 161 +* Button boxes 162 +))) 163 + 164 + 165 + 166 +(% class="col-xs-12 col-sm-4" %) 167 +((( 168 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 169 +))) 170 +))) 171 + 172 + 42 42 ---- 43 43 44 44 (% class="row" %) ... ... @@ -48,8 +48,14 @@ 48 48 = Call Handling = 49 49 50 50 51 -Content 3 182 +* To transfer a call 183 +** Blind transfer 184 +** Announced transfer 185 +* To transfer a call to voicemail 186 +** ((( 187 +Press Transfer and then press * and then enter the extension to go to directly to VM 52 52 ))) 189 +))) 53 53 54 54 55 55 ... ... @@ -60,7 +60,28 @@ 60 60 ))) 61 61 62 62 200 +---- 63 63 202 +(% class="row" %) 203 +((( 204 +(% class="col-xs-12 col-sm-8" %) 205 +((( 206 += Pick up groups / Hunt groups / Monitored Extensions = 207 + 208 + 209 +* Pick up groups 210 +* Hunt groups 211 +* Monitored extensions 212 +))) 213 + 214 + 215 + 216 +(% class="col-xs-12 col-sm-4" %) 217 +((( 218 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 219 +))) 220 +))) 221 + 64 64 ---- 65 65 66 66 (% class="row" %) ... ... @@ -67,10 +67,12 @@ 67 67 ((( 68 68 (% class="col-xs-12 col-sm-8" %) 69 69 ((( 70 -= Voicemailand AutoAttendant=228 += Call History = 71 71 72 72 73 -Content 3 231 +* Find your call history 232 +* Manage call history 233 +* Place calls from call history 74 74 ))) 75 75 76 76 ... ... @@ -81,7 +81,26 @@ 81 81 ))) 82 82 ))) 83 83 244 +---- 84 84 246 +(% class="row" %) 247 +((( 248 +(% class="col-xs-12 col-sm-8" %) 249 +((( 250 += Availability States = 251 + 252 + 253 +* Change availability state when OOO or In Meeting 254 +))) 255 + 256 + 257 + 258 +(% class="col-xs-12 col-sm-4" %) 259 +((( 260 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 261 +))) 262 +))) 263 + 85 85 ---- 86 86 87 87 (% class="row" %) ... ... @@ -88,10 +88,14 @@ 88 88 ((( 89 89 (% class="col-xs-12 col-sm-8" %) 90 90 ((( 91 -= Doorbell=270 += Checking Voicemail = 92 92 93 93 94 -Content 3 273 +* To access your voicemail box 274 +* To access your voicemail from another extension within the district 275 +* To access your voicemail from off site 276 +* Voicemail indicator 277 +* Voicemail to email 95 95 ))) 96 96 97 97 ... ... @@ -103,7 +103,32 @@ 103 103 ))) 104 104 105 105 289 +---- 106 106 291 +(% class="row" %) 292 +((( 293 +(% class="col-xs-12 col-sm-8" %) 294 +((( 295 += Phone Settings = 296 + 297 + 298 +* Disable tap sounds 299 +* Adjust volume: 300 +** Ringer volume 301 +** Call volume 302 +** Mute calls 303 +))) 304 + 305 + 306 + 307 +(% class="col-xs-12 col-sm-4" %) 308 +((( 309 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 310 +))) 311 +))) 312 + 313 + 314 + 107 107 ---- 108 108 109 109 (% class="row" %) ... ... @@ -110,7 +110,7 @@ 110 110 ((( 111 111 (% class="col-xs-12 col-sm-8" %) 112 112 ((( 113 -= Section3=321 += Answering Doorbells = 114 114 115 115 116 116 Content 3 ... ... @@ -131,10 +131,11 @@ 131 131 ((( 132 132 (% class="col-xs-12 col-sm-8" %) 133 133 ((( 134 -= Section3=342 += All Call and Paging/Intercom = 135 135 136 136 137 -Content 3 345 +* Page within school 346 +* Page between buildings 138 138 ))) 139 139 140 140
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