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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 2.2
edited by Christine Sklareski
on 2025/05/16 13:51
Change comment: There is no comment for this version
To version 13.3
edited by Christine Sklareski
on 2025/05/21 09:06
Change comment: There is no comment for this version

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Content
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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -= Placing Calls =
5 +(% class="wikigeneratedid" id="HPlacingCalls" %)
6 +
6 6  
8 +Hardware:
7 7  
8 -Content 1
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 9  )))
10 10  
11 11  
... ... @@ -24,10 +24,83 @@
24 24  (((
25 25  (% class="col-xs-12 col-sm-8" %)
26 26  (((
30 += **Place Calls** =
31 +
32 +
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== ==
42 +
43 +== Place Ringing Calls ==
44 +
45 +* **Place a ringing call to an internal extension:**
46 +** Initiate a call
47 +** Use the keypad to enter the extension
48 +** Press Audio call or Video call.
49 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 +** To disconnect the call, return the handset to the cradle.
52 +\\(% style="display:none" %)
53 +* **To place a call to an outside phone number**:
54 +** Initiate a call
55 +** Use the keypad to press 9 (to access the outside line)
56 +** Use the keypad to enter the external phone number
57 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 +** To disconnect the call, return the handset to the cradle.
59 +
60 +== ==
61 +
62 +== Place Emergency Calls ==
63 +
64 +* **To place an emergency 911 call:**
65 +** Pick up the handset or engage the speakerphone
66 +** Dial 911 or 9911 on the keypad.
67 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 +
70 +* **To place an internal emergency call to alert the office of an issue:**
71 +** Pick up the handset or engage the speakerphone
72 +** Dial your building's internal emergency extension on the keypad.
73 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 +
76 +== Place Conference Calls ==
77 +
78 +* (((
79 +**To place a conference call**
80 +)))
81 +)))
82 +
83 +
84 +
85 +(% class="col-xs-12 col-sm-4" %)
86 +(((
87 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
88 +)))
89 +)))
90 +
91 +
92 +
93 +----
94 +
95 +(% class="row" %)
96 +(((
97 +(% class="col-xs-12 col-sm-8" %)
98 +(((
27 27  = Answering Calls =
28 28  
29 29  
30 -Content 2
102 +* Call ID will show who is calling
103 +* To answer a ringing call
104 +* To answer a second simultaneous call
105 +* To pick up a call ringing at another phone in your group
106 +* To send a ringing call to voicemail instead of answering
31 31  )))
32 32  
33 33  
... ... @@ -34,11 +34,34 @@
34 34  
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
113 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
38 38  )))
39 39  )))
40 40  
117 +----
41 41  
119 +(% class="row" %)
120 +(((
121 +(% class="col-xs-12 col-sm-8" %)
122 +(((
123 += Directory, Speed Dials, Favorites, and Button Boxes =
124 +
125 +
126 +* Directory
127 +* Speed Dials
128 +* Favorites
129 +* Button boxes
130 +)))
131 +
132 +
133 +
134 +(% class="col-xs-12 col-sm-4" %)
135 +(((
136 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
137 +)))
138 +)))
139 +
140 +
42 42  ----
43 43  
44 44  (% class="row" %)
... ... @@ -48,8 +48,14 @@
48 48  = Call Handling =
49 49  
50 50  
51 -Content 3
150 +* To transfer a call 
151 +** Blind transfer
152 +** Announced transfer
153 +* To transfer a call to voicemail
154 +** (((
155 +Press Transfer and then press * and then enter the extension to go to directly to VM
52 52  )))
157 +)))
53 53  
54 54  
55 55  
... ... @@ -60,7 +60,28 @@
60 60  )))
61 61  
62 62  
168 +----
63 63  
170 +(% class="row" %)
171 +(((
172 +(% class="col-xs-12 col-sm-8" %)
173 +(((
174 += Pick up groups / Hunt groups / Monitored Extensions =
175 +
176 +
177 +* Pick up groups
178 +* Hunt groups
179 +* Monitored extensions
180 +)))
181 +
182 +
183 +
184 +(% class="col-xs-12 col-sm-4" %)
185 +(((
186 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 +)))
188 +)))
189 +
64 64  ----
65 65  
66 66  (% class="row" %)
... ... @@ -67,10 +67,12 @@
67 67  (((
68 68  (% class="col-xs-12 col-sm-8" %)
69 69  (((
70 -= Voicemail and Auto Attendant =
196 += Call History =
71 71  
72 72  
73 -Content 3
199 +* Find your call history
200 +* Manage call history
201 +* Place calls from call history
74 74  )))
75 75  
76 76  
... ... @@ -81,7 +81,26 @@
81 81  )))
82 82  )))
83 83  
212 +----
84 84  
214 +(% class="row" %)
215 +(((
216 +(% class="col-xs-12 col-sm-8" %)
217 +(((
218 += Availability States =
219 +
220 +
221 +* Change availability state when OOO or In Meeting
222 +)))
223 +
224 +
225 +
226 +(% class="col-xs-12 col-sm-4" %)
227 +(((
228 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
229 +)))
230 +)))
231 +
85 85  ----
86 86  
87 87  (% class="row" %)
... ... @@ -88,10 +88,14 @@
88 88  (((
89 89  (% class="col-xs-12 col-sm-8" %)
90 90  (((
91 -= Doorbell =
238 += Voicemail =
92 92  
93 93  
94 -Content 3
241 +* To access your voicemail box
242 +* To access your voicemail from another extension within the district
243 +* To access your voicemail from off site
244 +* Voicemail indicator
245 +* Voicemail to email
95 95  )))
96 96  
97 97  
... ... @@ -103,7 +103,32 @@
103 103  )))
104 104  
105 105  
257 +----
106 106  
259 +(% class="row" %)
260 +(((
261 +(% class="col-xs-12 col-sm-8" %)
262 +(((
263 += Phone Settings =
264 +
265 +
266 +* Disable tap sounds
267 +* Adjust volume:
268 +** Ringer volume
269 +** Call volume
270 +** Mute calls
271 +)))
272 +
273 +
274 +
275 +(% class="col-xs-12 col-sm-4" %)
276 +(((
277 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
278 +)))
279 +)))
280 +
281 +
282 +
107 107  ----
108 108  
109 109  (% class="row" %)
... ... @@ -110,7 +110,7 @@
110 110  (((
111 111  (% class="col-xs-12 col-sm-8" %)
112 112  (((
113 -= Section 3 =
289 += Doorbells =
114 114  
115 115  
116 116  Content 3
... ... @@ -131,10 +131,11 @@
131 131  (((
132 132  (% class="col-xs-12 col-sm-8" %)
133 133  (((
134 -= Section 3 =
310 += All Call and Paging/Intercom =
135 135  
136 136  
137 -Content 3
313 +* Page within school
314 +* Page between buildings
138 138  )))
139 139  
140 140  
GS3350-CallScreen.png
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1 +XWiki.christine_sklareskietownschoolsorg
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