Skip to Content
Last modified by Christine Sklareski on 2025/07/17 09:56
From version 2.12
edited by Christine Sklareski
on 2025/05/16 14:40
Change comment: There is no comment for this version
To version 13.3
edited by Christine Sklareski
on 2025/05/21 09:06
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -5,8 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
10 10  )))
11 11  
12 12  
... ... @@ -25,24 +25,64 @@
25 25  (((
26 26  (% class="col-xs-12 col-sm-8" %)
27 27  (((
28 -= Placing Calls =
30 += **Place Calls** =
29 29  
30 30  
31 -* Place a call using:
32 -** Handset
33 -** Speakerphone
34 -* To place a ringing call to another internal extension
35 -* To place a call to an outside phone number
36 -* To place an emergency 911 call
37 -* To place an internal emergency call to alert the office of issue
38 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== ==
42 +
43 +== Place Ringing Calls ==
44 +
45 +* **Place a ringing call to an internal extension:**
46 +** Initiate a call
47 +** Use the keypad to enter the extension
48 +** Press Audio call or Video call.
49 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 +** To disconnect the call, return the handset to the cradle.
52 +\\(% style="display:none" %)
53 +* **To place a call to an outside phone number**:
54 +** Initiate a call
55 +** Use the keypad to press 9 (to access the outside line)
56 +** Use the keypad to enter the external phone number
57 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 +** To disconnect the call, return the handset to the cradle.
59 +
60 +== ==
61 +
62 +== Place Emergency Calls ==
63 +
64 +* **To place an emergency 911 call:**
65 +** Pick up the handset or engage the speakerphone
66 +** Dial 911 or 9911 on the keypad.
67 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 +
70 +* **To place an internal emergency call to alert the office of an issue:**
71 +** Pick up the handset or engage the speakerphone
72 +** Dial your building's internal emergency extension on the keypad.
73 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 +
76 +== Place Conference Calls ==
77 +
78 +* (((
79 +**To place a conference call**
39 39  )))
81 +)))
40 40  
41 41  
42 42  
43 43  (% class="col-xs-12 col-sm-4" %)
44 44  (((
45 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
87 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
46 46  )))
47 47  )))
48 48  
... ... @@ -57,6 +57,7 @@
57 57  = Answering Calls =
58 58  
59 59  
102 +* Call ID will show who is calling
60 60  * To answer a ringing call
61 61  * To answer a second simultaneous call
62 62  * To pick up a call ringing at another phone in your group
... ... @@ -77,12 +77,13 @@
77 77  (((
78 78  (% class="col-xs-12 col-sm-8" %)
79 79  (((
80 -= Directory / Speed Dials / Favorites =
123 += Directory, Speed Dials, Favorites, and Button Boxes =
81 81  
82 82  
83 83  * Directory
84 84  * Speed Dials
85 85  * Favorites
129 +* Button boxes
86 86  )))
87 87  
88 88  
... ... @@ -127,6 +127,28 @@
127 127  (((
128 128  (% class="col-xs-12 col-sm-8" %)
129 129  (((
174 += Pick up groups / Hunt groups / Monitored Extensions =
175 +
176 +
177 +* Pick up groups
178 +* Hunt groups
179 +* Monitored extensions
180 +)))
181 +
182 +
183 +
184 +(% class="col-xs-12 col-sm-4" %)
185 +(((
186 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 +)))
188 +)))
189 +
190 +----
191 +
192 +(% class="row" %)
193 +(((
194 +(% class="col-xs-12 col-sm-8" %)
195 +(((
130 130  = Call History =
131 131  
132 132  
... ... @@ -152,9 +152,7 @@
152 152  = Availability States =
153 153  
154 154  
155 -* Find your call history
156 -* Manage call history
157 -* Place calls from call history
221 +* Change availability state when OOO or In Meeting
158 158  )))
159 159  
160 160  
... ... @@ -171,7 +171,7 @@
171 171  (((
172 172  (% class="col-xs-12 col-sm-8" %)
173 173  (((
174 -= Voicemail and Auto Attendant =
238 += Voicemail =
175 175  
176 176  
177 177  * To access your voicemail box
... ... @@ -178,6 +178,7 @@
178 178  * To access your voicemail from another extension within the district
179 179  * To access your voicemail from off site
180 180  * Voicemail indicator
245 +* Voicemail to email
181 181  )))
182 182  
183 183  
... ... @@ -203,7 +203,6 @@
203 203  ** Ringer volume
204 204  ** Call volume
205 205  ** Mute calls
206 -*
207 207  )))
208 208  
209 209  
... ... @@ -243,10 +243,11 @@
243 243  (((
244 244  (% class="col-xs-12 col-sm-8" %)
245 245  (((
246 -= Paging =
310 += All Call and Paging/Intercom =
247 247  
248 248  
249 -Content 3
313 +* Page within school
314 +* Page between buildings
250 250  )))
251 251  
252 252  
GS3350-CallScreen.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +32.4 KB
Content