Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/07/17 09:56
From version 19.8
edited by Christine Sklareski
on 2025/05/22 10:30
on 2025/05/22 10:30
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To version 23.2
edited by Christine Sklareski
on 2025/05/22 11:03
on 2025/05/22 11:03
Change comment:
There is no comment for this version
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... ... @@ -10,10 +10,7 @@ 10 10 [[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true"]] 11 11 12 12 13 -Hardware: 14 - 15 - 16 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] 13 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] 17 17 ))) 18 18 19 19 ... ... @@ -91,7 +91,7 @@ 91 91 ((( 92 92 == Place Conference Calls == 93 93 94 - *(((91 +((( 95 95 **To initiate a conference call from the dial screen:** 96 96 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing. 97 97 ... ... @@ -100,24 +100,27 @@ 100 100 * The extension will be added to the dialing field and users can dial another number 101 101 * When all extensions have been entered, press "Audio Call" or "Video Call" 102 102 103 -**To initiate a conference call while on a phone call:** 104 104 105 -* When the phone is on the call screen, tap on the "Conference" button 106 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts. 107 -* After the call is established, the conference screen is brought up. 108 -* Tap the "Invite" button to add more members to the conference. 101 +* **To initiate a conference call while on a phone call:** 102 +** When the phone is on the call screen, tap on the "Conference" button 103 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts. 104 +** After the call is established, the conference screen is brought up. 105 +** Tap the "Invite" button to add more members to the conference. 109 109 110 -**To initiate a conference call from the conference soft key:** 107 +* **To initiate a conference call from the conference soft key:** 108 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call" 111 111 112 - *Bring up the dial screen Enter thefirstextension numberthenpress on it on the left panel of the screenThe extension will beadded to the dialing fieldand users can dial another number Whenall extensionshave been entered, press "Audio Call" or "Video Call"110 +=== Conference Call Management: === 113 113 114 -**Conference Call Management:** 112 +* ((( 113 +**Attendee management**: 115 115 116 -* Individual management: 117 -** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it. 118 -** Mute: Tap the extension and then click the Mute button. 119 -** Video on: Tap the extension and tap the Video on button. 120 -* End a conference call: 115 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it. 116 +* **Mute**: Tap the extension and then click the Mute button. 117 +* **Video on**: Tap the extension and tap the Video on button. 118 +))) 119 + 120 +* **End a conference call:** 121 121 ** Tap the red handset button to end the call for everyone. 122 122 ** Individuals who disconnect from the call will exit but all other parties will remain. 123 123 ... ... @@ -154,7 +154,7 @@ 154 154 ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset. 155 155 156 156 * **To answer an incoming call during an active call:** 157 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.157 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold. 158 158 ** 159 159 * **To pick up a call ringing at another phone in your group** 160 160 ** ... ... @@ -186,6 +186,7 @@ 186 186 ** In the left menu, tap LDAP 187 187 ** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user. 188 188 ** Tap the green phone icon to place a call. 189 +** 189 189 * Set speed dials: 190 190 ** 191 191 * Favorites: ... ... @@ -215,7 +215,13 @@ 215 215 216 216 217 217 * To transfer a call 218 -** Blind transfer 219 +** Blind transfer: 220 +*** While on a call, tap the Transfer button. 221 +*** Select Transfer to bring up the transfer screen. 222 +*** Select the transfer mode "Blind" or Attended" (blind is by default) 223 +*** Enter the extension. 224 +*** Tap on the Transfer softkey. 225 +*** The call will transfer to the extension and the phone system will hang up the call. 219 219 ** Announced transfer 220 220 * To transfer a call to voicemail 221 221 ** (((