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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 19.2
edited by Christine Sklareski
on 2025/05/22 10:24
Change comment: There is no comment for this version
To version 18.4
edited by Christine Sklareski
on 2025/05/22 09:47
Change comment: There is no comment for this version

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6 -This page provides basic instructions for using the Grandstream 3350 phones. A new feature on admin/office phones is the camera feature to make video calls with an adjustment for camera angle and blocking.
6 +
7 7  
8 -
9 9  Hardware:
10 10  
11 11  
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30 30  (((
31 31  = **Place Calls** =
32 32  
33 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
34 34  
35 35  == Multiple ways to Initiate a call: ==
36 36  
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45 45  * **Place a ringing call to an internal extension:**
46 46  ** Initiate a call
47 47  ** Use the keypad to enter the extension
48 -** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
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51 -
47 +** Press Audio call or Video call.
48 +*** Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +** To disconnect the call, return the handset to the cradle.
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52 52  * **To place a call to an outside phone number**:
53 53  ** Initiate a call
54 54  ** Dial 9 (to access the outside line)
55 55  ** Dial the external phone number
56 -** Press Audio call.
56 +** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage automatically after a short delay.
57 +** To disconnect the call, return the handset to the cradle.
57 57  
58 58  == Place Emergency Calls ==
59 59  
60 60  * **To place an emergency 911 call:**
61 -** Initiate a call.
62 -** Dial 911 or 9911.
63 -** Press Audio call.
64 -
62 +** Pick up the handset or engage the speakerphone
63 +** Dial 911 or 9911 on the keypad.
64 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
65 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
66 +
65 65  * **To place an internal emergency call to alert the office of an issue:**
66 -** Initiate a call.
67 -** Dial your building's internal emergency extension.
68 -** Press Audio call.
68 +** Pick up the handset or engage the speakerphone
69 +** Dial your building's internal emergency extension on the keypad.
70 +** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage after a short delay.
71 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
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