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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 19.11
edited by Christine Sklareski
on 2025/05/22 10:31
Change comment: There is no comment for this version
To version 18.4
edited by Christine Sklareski
on 2025/05/22 09:47
Change comment: There is no comment for this version

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3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +
7 7  
8 +Hardware:
8 8  
9 -(% class="wikigeneratedid" %)
10 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true"]]
11 11  
12 -
13 -Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  )))
15 15  
16 16  
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31 31  (((
32 32  = **Place Calls** =
33 33  
34 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
35 35  
36 36  == Multiple ways to Initiate a call: ==
37 37  
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46 46  * **Place a ringing call to an internal extension:**
47 47  ** Initiate a call
48 48  ** Use the keypad to enter the extension
49 -** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
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52 -
47 +** Press Audio call or Video call.
48 +*** Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +** To disconnect the call, return the handset to the cradle.
51 +\\(% style="display:none" %)
53 53  * **To place a call to an outside phone number**:
54 54  ** Initiate a call
55 55  ** Dial 9 (to access the outside line)
56 56  ** Dial the external phone number
57 -** Press Audio call.
56 +** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage automatically after a short delay.
57 +** To disconnect the call, return the handset to the cradle.
58 58  
59 59  == Place Emergency Calls ==
60 60  
61 61  * **To place an emergency 911 call:**
62 -** Initiate a call.
63 -** Dial 911 or 9911.
64 -** Press Audio call.
65 -
62 +** Pick up the handset or engage the speakerphone
63 +** Dial 911 or 9911 on the keypad.
64 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
65 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
66 +
66 66  * **To place an internal emergency call to alert the office of an issue:**
67 -** Initiate a call.
68 -** Dial your building's internal emergency extension.
69 -** Press Audio call.
68 +** Pick up the handset or engage the speakerphone
69 +** Dial your building's internal emergency extension on the keypad.
70 +** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage after a short delay.
71 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
70 70  
71 71  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
72 72  
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97 97  * The extension will be added to the dialing field and users can dial another number
98 98  * When all extensions have been entered, press "Audio Call" or "Video Call"
99 99  
100 -
101 101  **To initiate a conference call while on a phone call:**
102 102  
103 103  * When the phone is on the call screen, tap on the "Conference" button
GS-3350model.png
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