Last modified by Christine Sklareski on 2025/07/17 09:56

From version 19.10
edited by Christine Sklareski
on 2025/05/22 10:31
Change comment: There is no comment for this version
To version 23.3
edited by Christine Sklareski
on 2025/05/22 11:11
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -88,7 +88,7 @@
88 88  (((
89 89  == Place Conference Calls ==
90 90  
91 -* (((
91 +(((
92 92  **To initiate a conference call from the dial screen:**
93 93  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
94 94  
... ... @@ -97,24 +97,26 @@
97 97  * The extension will be added to the dialing field and users can dial another number
98 98  * When all extensions have been entered, press "Audio Call" or "Video Call"
99 99  
100 -**To initiate a conference call while on a phone call:**
100 +* **To initiate a conference call while on a phone call:**
101 +** When the phone is on the call screen, tap on the "Conference" button
102 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
103 +** After the call is established, the conference screen is brought up.
104 +** Tap the "Invite" button to add more members to the conference.
101 101  
102 -* When the phone is on the call screen, tap on the "Conference" button
103 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
104 -* After the call is established, the conference screen is brought up.
105 -* Tap the "Invite" button to add more members to the conference.
106 +* **To initiate a conference call from the conference soft key:**
107 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
106 106  
107 -**To initiate a conference call from the conference soft key:**
109 +=== Conference Call Management: ===
108 108  
109 -* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
111 +* (((
112 +**Attendee management**:
110 110  
111 -**Conference Call Management:**
114 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
115 +* **Mute**: Tap the extension and then click the Mute button.
116 +* **Video on**: Tap the extension and tap the Video on button.
117 +)))
112 112  
113 -* Individual management:
114 -** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
115 -** Mute: Tap the extension and then click the Mute button.
116 -** Video on: Tap the extension and tap the Video on button.
117 -* End a conference call:
119 +* **End a conference call:**
118 118  ** Tap the red handset button to end the call for everyone.
119 119  ** Individuals who disconnect from the call will exit but all other parties will remain.
120 120  
... ... @@ -151,7 +151,7 @@
151 151  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
152 152  
153 153  * **To answer an incoming call during an active call:**
154 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
156 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If answered, the first call will automatically be put on hold.
155 155  **
156 156  * **To pick up a call ringing at another phone in your group**
157 157  **
... ... @@ -178,19 +178,20 @@
178 178  = Directory, Speed Dials, Favorites, and Button Boxes =
179 179  
180 180  
181 -* Directory:
182 -** Tap the User icon on the right side of the home screen
183 -** In the left menu, tap LDAP
183 +* **Finding extensions in the Directory**:
184 +** Tap the **User** icon on the right side of the home screen
185 +** In the left menu, tap **LDAP**
184 184  ** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
185 185  ** Tap the green phone icon to place a call.
186 -* Set speed dials:
187 187  **
188 -* Favorites:
189 +* **Set speed dials:**
190 +**
191 +* **Favorites**:
189 189  ** To add extensions to favorites:
190 190  *** Tap the User icon on the right side of the home screen
191 191  *** In the left menu, tap Favorites
192 192  ***
193 -* Button boxes
196 +* **Button boxes**
194 194  )))
195 195  
196 196  
... ... @@ -212,7 +212,13 @@
212 212  
213 213  
214 214  * To transfer a call 
215 -** Blind transfer
218 +** Blind transfer:
219 +*** While on a call, tap the Transfer button.
220 +*** Select Transfer to bring up the transfer screen.
221 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
222 +*** Enter the extension.
223 +*** Tap on the Transfer softkey.
224 +*** The call will transfer to the extension and the phone system will hang up the call.
216 216  ** Announced transfer
217 217  * To transfer a call to voicemail
218 218  ** (((
... ... @@ -386,4 +386,23 @@
386 386  )))
387 387  )))
388 388  
389 -
398 +----
399 +
400 +(% class="row" %)
401 +(((
402 +(% class="col-xs-12 col-sm-8" %)
403 +(((
404 += Phone Settings =
405 +
406 +
407 +* Touch Tones
408 +* Ring Tones
409 +)))
410 +
411 +
412 +
413 +(% class="col-xs-12 col-sm-4" %)
414 +(((
415 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
416 +)))
417 +)))