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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 19.1
edited by Christine Sklareski
on 2025/05/22 10:16
Change comment: There is no comment for this version
To version 21.3
edited by Christine Sklareski
on 2025/05/22 10:34
Change comment: There is no comment for this version

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3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
7 7  
8 -Hardware:
9 9  
9 +(% class="wikigeneratedid" %)
10 +[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true"]]
10 10  
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 +
13 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 12  )))
13 13  
14 14  
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39 39  1. Press a name in the Speed dial menu on the touchscreen
40 40  1. Press a name on a button box
41 41  
42 -
43 43  == Place Calls ==
44 44  
45 45  * **Place a ringing call to an internal extension:**
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55 55  ** Dial the external phone number
56 56  ** Press Audio call.
57 57  
58 -
59 59  == Place Emergency Calls ==
60 60  
61 61  * **To place an emergency 911 call:**
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63 63  ** Dial 911 or 9911.
64 64  ** Press Audio call.
65 65  
66 -
67 67  * **To place an internal emergency call to alert the office of an issue:**
68 68  ** Initiate a call.
69 69  ** Dial your building's internal emergency extension.
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89 89  (((
90 90  == Place Conference Calls ==
91 91  
92 -* (((
91 +(((
93 93  **To initiate a conference call from the dial screen:**
94 94  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 95  
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98 98  * The extension will be added to the dialing field and users can dial another number
99 99  * When all extensions have been entered, press "Audio Call" or "Video Call"
100 100  
101 -**To initiate a conference call while on a phone call:**
102 102  
103 -* When the phone is on the call screen, tap on the "Conference" button
104 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 -* After the call is established, the conference screen is brought up.
106 -* Tap the "Invite" button to add more members to the conference.
107 107  
108 -**To initiate a conference call from the conference soft key:**
109 109  
110 -* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
103 +* **To initiate a conference call while on a phone call:**
104 +** When the phone is on the call screen, tap on the "Conference" button
105 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 +** After the call is established, the conference screen is brought up.
107 +** Tap the "Invite" button to add more members to the conference.
111 111  
109 +
110 +* **To initiate a conference call from the conference soft key:**
111 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
112 +
112 112  **Conference Call Management:**
113 113  
114 -* Individual management:
115 -** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
116 -** Mute: Tap the extension and then click the Mute button.
117 -** Video on: Tap the extension and tap the Video on button.
118 -* End a conference call:
115 +* **Attendee management**:
116 +** **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
117 +** **Mute**: Tap the extension and then click the Mute button.
118 +** **Video on**: Tap the extension and tap the Video on button.
119 +
120 +
121 +* **End a conference call:**
119 119  ** Tap the red handset button to end the call for everyone.
120 120  ** Individuals who disconnect from the call will exit but all other parties will remain.
121 121  
GS-3350model.png
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