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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 19.1
edited by Christine Sklareski
on 2025/05/22 10:16
Change comment: There is no comment for this version
To version 13.5
edited by Christine Sklareski
on 2025/05/21 09:11
Change comment: There is no comment for this version

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... ... @@ -29,100 +29,57 @@
29 29  (((
30 30  = **Place Calls** =
31 31  
32 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
33 33  
34 -== Multiple ways to Initiate a call: ==
33 +== Initiate a call: ==
35 35  
36 36  1. Pick up the handset
37 37  1. Press the Speaker button on the phone
38 38  1. Press the Speaker button on the touchscreen
39 -1. Press a name in the Speed dial menu on the touchscreen
40 -1. Press a name on a button box
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
41 41  
41 +== ==
42 42  
43 -== Place Calls ==
43 +== Place Ringing Calls ==
44 44  
45 45  * **Place a ringing call to an internal extension:**
46 46  ** Initiate a call
47 47  ** Use the keypad to enter the extension
48 -** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -
50 -(% style="display:none" %)
51 -
48 +** Press Audio call or Video call.
49 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 +** To disconnect the call, return the handset to the cradle.
52 +\\(% style="display:none" %)
52 52  * **To place a call to an outside phone number**:
53 53  ** Initiate a call
54 -** Dial 9 (to access the outside line)
55 -** Dial the external phone number
56 -** Press Audio call.
55 +** Use the keypad to press 9 (to access the outside line)
56 +** Use the keypad to enter the external phone number
57 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 +** To disconnect the call, return the handset to the cradle.
57 57  
60 +== ==
58 58  
59 59  == Place Emergency Calls ==
60 60  
61 61  * **To place an emergency 911 call:**
62 -** Initiate a call.
63 -** Dial 911 or 9911.
64 -** Press Audio call.
65 -
66 -
65 +** Pick up the handset or engage the speakerphone
66 +** Dial 911 or 9911 on the keypad.
67 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 +
67 67  * **To place an internal emergency call to alert the office of an issue:**
68 -** Initiate a call.
69 -** Dial your building's internal emergency extension.
70 -** Press Audio call.
71 +** Pick up the handset or engage the speakerphone
72 +** Dial your building's internal emergency extension on the keypad.
73 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 71  
72 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 -
74 -)))
76 +== ==
75 75  
76 -
77 -
78 -(% class="col-xs-12 col-sm-4" %)
79 -(((
80 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
81 -)))
82 -)))
83 -
84 -----
85 -
86 -(% class="row" %)
87 -(((
88 -(% class="col-xs-12 col-sm-8" %)
89 -(((
90 90  == Place Conference Calls ==
91 91  
92 92  * (((
93 -**To initiate a conference call from the dial screen:**
94 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 -
96 -* Bring up the dial screen
97 -* Enter the first extension number then press on it on the left panel of the screen
98 -* The extension will be added to the dialing field and users can dial another number
99 -* When all extensions have been entered, press "Audio Call" or "Video Call"
100 -
101 -**To initiate a conference call while on a phone call:**
102 -
103 -* When the phone is on the call screen, tap on the "Conference" button
104 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 -* After the call is established, the conference screen is brought up.
106 -* Tap the "Invite" button to add more members to the conference.
107 -
108 -**To initiate a conference call from the conference soft key:**
109 -
110 -* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
111 -
112 -**Conference Call Management:**
113 -
114 -* Individual management:
115 -** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
116 -** Mute: Tap the extension and then click the Mute button.
117 -** Video on: Tap the extension and tap the Video on button.
118 -* End a conference call:
119 -** Tap the red handset button to end the call for everyone.
120 -** Individuals who disconnect from the call will exit but all other parties will remain.
121 -
122 -
81 +**To place a conference call**
123 123  )))
124 -
125 -
126 126  )))
127 127  
128 128  
... ... @@ -129,14 +129,12 @@
129 129  
130 130  (% class="col-xs-12 col-sm-4" %)
131 131  (((
132 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
133 -
134 -
135 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
89 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
136 136  )))
137 137  )))
138 138  
139 139  
94 +
140 140  ----
141 141  
142 142  (% class="row" %)
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145 145  (((
146 146  = Answering Calls =
147 147  
148 -Caller ID will show who is calling.
149 149  
150 -* **To answer a single incoming call**:
151 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
152 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
153 -
154 -* **To answer an incoming call during an active call:**
155 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
156 -**
157 -* **To pick up a call ringing at another phone in your group**
158 -**
159 -* **To send a ringing call to voicemail instead of answering**
160 -**
104 +* Call ID will show who is calling
105 +* To answer a ringing call
106 +* To answer a second simultaneous call
107 +* To pick up a call ringing at another phone in your group
108 +* To send a ringing call to voicemail instead of answering
161 161  )))
162 162  
163 163  
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164 164  
165 165  (% class="col-xs-12 col-sm-4" %)
166 166  (((
167 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
168 -
169 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
115 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
170 170  )))
171 171  )))
172 172  
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179 179  = Directory, Speed Dials, Favorites, and Button Boxes =
180 180  
181 181  
182 -* Directory:
183 -** Tap the User icon on the right side of the home screen
184 -** In the left menu, tap LDAP
185 -** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
186 -** Tap the green phone icon to place a call.
187 -* Set speed dials:
188 -**
189 -* Favorites:
190 -** To add extensions to favorites:
191 -*** Tap the User icon on the right side of the home screen
192 -*** In the left menu, tap Favorites
193 -***
128 +* Directory
129 +* Speed Dials
130 +* Favorites
194 194  * Button boxes
195 195  )))
196 196  
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351 351  (((
352 352  (% class="col-xs-12 col-sm-8" %)
353 353  (((
354 -= Answering Doorbells =
291 += Doorbells =
355 355  
356 356  
357 357  Content 3
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