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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 18.4
edited by Christine Sklareski
on 2025/05/22 09:47
Change comment: There is no comment for this version
To version 19.3
edited by Christine Sklareski
on 2025/05/22 10:25
Change comment: There is no comment for this version

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6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main and administrative offices. A new feature on admin/office phones is the camera feature to make video calls with an adjustment for camera angle and blocking.
7 7  
8 +
8 8  Hardware:
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10 10  
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29 29  (((
30 30  = **Place Calls** =
31 31  
32 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
33 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
33 33  
34 34  == Multiple ways to Initiate a call: ==
35 35  
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44 44  * **Place a ringing call to an internal extension:**
45 45  ** Initiate a call
46 46  ** Use the keypad to enter the extension
47 -** Press Audio call or Video call.
48 -*** Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
49 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -** To disconnect the call, return the handset to the cradle.
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48 +** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
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51 +
52 52  * **To place a call to an outside phone number**:
53 53  ** Initiate a call
54 54  ** Dial 9 (to access the outside line)
55 55  ** Dial the external phone number
56 -** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage automatically after a short delay.
57 -** To disconnect the call, return the handset to the cradle.
56 +** Press Audio call.
58 58  
59 59  == Place Emergency Calls ==
60 60  
61 61  * **To place an emergency 911 call:**
62 -** Pick up the handset or engage the speakerphone
63 -** Dial 911 or 9911 on the keypad.
64 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
65 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
66 -
61 +** Initiate a call.
62 +** Dial 911 or 9911.
63 +** Press Audio call.
64 +
67 67  * **To place an internal emergency call to alert the office of an issue:**
68 -** Pick up the handset or engage the speakerphone
69 -** Dial your building's internal emergency extension on the keypad.
70 -** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage after a short delay.
71 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
66 +** Initiate a call.
67 +** Dial your building's internal emergency extension.
68 +** Press Audio call.
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