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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 17.9
edited by Christine Sklareski
on 2025/05/21 14:26
Change comment: There is no comment for this version
To version 13.1
edited by Christine Sklareski
on 2025/05/16 16:20
Change comment: There is no comment for this version

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29 29  (((
30 30  = **Place Calls** =
31 31  
32 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
33 33  
34 34  == Initiate a call: ==
35 35  
... ... @@ -42,20 +42,36 @@
42 42  == Place Ringing Calls ==
43 43  
44 44  * **Place a ringing call to an internal extension:**
45 -** Initiate a call
46 -** Use the keypad to enter the extension
47 -** Press Audio call or Video call.
48 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -** To disconnect the call, return the handset to the cradle.
51 -\\(% style="display:none" %)
52 -* **To place a call to an outside phone number**:
53 -** Initiate a call
54 -** Use the keypad to press 9 (to access the outside line)
55 -** Use the keypad to enter the external phone number
56 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 -** To disconnect the call, return the handset to the cradle.
44 +** **Handset**:
45 +*** Initiate a call
46 +*** Use the keypad to enter the extension
47 +*** Press Audio call or Video call.
48 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +*** To disconnect the call, return the handset to the cradle.
51 +** **Speakerphone:**
52 +*** Press the Dial/Send button or the Speaker button
53 +*** Use the keypad to enter the extension
54 +*** Press Audio call or Video call.
55 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
56 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
57 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
58 58  
59 +* **To place a call to an outside phone number**
60 +** **Handset**:
61 +*** Pick up the handset
62 +*** Use the keypad to press 9 (to access the outside line)
63 +*** Use the keypad to enter the external phone number
64 +*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
65 +*** To disconnect the call, return the handset to the cradle.
66 +** **Speakerphone:**
67 +*** Press the Dial/Send button or the Speaker button
68 +*** Use the keypad to press 9 (to access the outside line)
69 +*** Use the keypad to enter the external phone number
70 +*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 +*** To disconnect the call, press the Speaker button.
72 +
73 +
59 59  == Place Emergency Calls ==
60 60  
61 61  * **To place an emergency 911 call:**
... ... @@ -70,61 +70,11 @@
70 70  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 71  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
72 72  
73 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 -
75 -)))
76 -
77 -
78 -
79 -(% class="col-xs-12 col-sm-4" %)
80 -(((
81 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
82 -)))
83 -)))
84 -
85 -----
86 -
87 -(% class="row" %)
88 -(((
89 -(% class="col-xs-12 col-sm-8" %)
90 -(((
91 91  == Place Conference Calls ==
92 92  
93 93  * (((
94 -**To initiate a conference call from the dial screen:**
95 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
96 -
97 -* Bring up the dial screen
98 -* Enter the first extension number then press on it on the left panel of the screen
99 -* The extension will be added to the dialing field and users can dial another number
100 -* When all extensions have been entered, press "Audio Call" or "Video Call"
101 -
102 -**To initiate a conference call while on a phone call:**
103 -
104 -* When the phone is on the call screen, tap on the "Conference" button
105 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 -* After the call is established, the conference screen is brought up.
107 -* Tap the "Invite" button to add more members to the conference.
108 -
109 -**To initiate a conference call from the conference soft key:**
110 -
111 -* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
112 -
113 -
114 -**Conference Call Management:**
115 -
116 -* Individual management:
117 -** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
118 -** Mute: Tap the extension and then click the Mute button.
119 -** Video on: Tap the extension and tap the Video on button.
120 -* End a conference call:
121 -** Tap the red handset button to end the call for everyone.
122 -** Individuals who disconnect from the call will exit but all other parties will remain.
123 -
124 -
91 +**To place a conference call**
125 125  )))
126 -
127 -
128 128  )))
129 129  
130 130  
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131 131  
132 132  (% class="col-xs-12 col-sm-4" %)
133 133  (((
134 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
135 -
136 -
137 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
99 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
138 138  )))
139 139  )))
140 140  
141 141  
104 +
142 142  ----
143 143  
144 144  (% class="row" %)
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147 147  (((
148 148  = Answering Calls =
149 149  
150 -Caller ID will show who is calling.
151 151  
152 -* **To answer a single incoming call**:
153 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
154 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
155 -
156 -* **To answer an incoming call during an active call:**
157 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
158 -**
159 -* **To pick up a call ringing at another phone in your group**
160 -**
161 -* **To send a ringing call to voicemail instead of answering**
162 -** **​​​​​​​**
114 +* Call ID will show who is calling
115 +* To answer a ringing call
116 +* To answer a second simultaneous call
117 +* To pick up a call ringing at another phone in your group
118 +* To send a ringing call to voicemail instead of answering
163 163  )))
164 164  
165 165  
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166 166  
167 167  (% class="col-xs-12 col-sm-4" %)
168 168  (((
169 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
170 -
171 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
125 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
172 172  )))
173 173  )))
174 174  
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293 293  (((
294 294  (% class="col-xs-12 col-sm-8" %)
295 295  (((
296 -= Checking Voicemail =
250 += Voicemail =
297 297  
298 298  
299 299  * To access your voicemail box
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344 344  (((
345 345  (% class="col-xs-12 col-sm-8" %)
346 346  (((
347 -= Answering Doorbells =
301 += Doorbells =
348 348  
349 349  
350 350  Content 3
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