Skip to Content
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 17.5
edited by Christine Sklareski
on 2025/05/21 11:21
Change comment: There is no comment for this version
To version 2.2
edited by Christine Sklareski
on 2025/05/16 13:51
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -2,13 +2,10 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,126 +27,10 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
31 -
32 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
33 -
34 -== Initiate a call: ==
35 -
36 -1. Pick up the handset
37 -1. Press the Speaker button on the phone
38 -1. Press the Speaker button on the touchscreen
39 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
40 -1. Press a name on a button box (speakerphone will engage if not using handset)
41 -
42 -== Place Ringing Calls ==
43 -
44 -* **Place a ringing call to an internal extension:**
45 -** Initiate a call
46 -** Use the keypad to enter the extension
47 -** Press Audio call or Video call.
48 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -** To disconnect the call, return the handset to the cradle.
51 -\\(% style="display:none" %)
52 -* **To place a call to an outside phone number**:
53 -** Initiate a call
54 -** Use the keypad to press 9 (to access the outside line)
55 -** Use the keypad to enter the external phone number
56 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 -** To disconnect the call, return the handset to the cradle.
58 -
59 -== Place Emergency Calls ==
60 -
61 -* **To place an emergency 911 call:**
62 -** Pick up the handset or engage the speakerphone
63 -** Dial 911 or 9911 on the keypad.
64 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
65 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
66 -
67 -* **To place an internal emergency call to alert the office of an issue:**
68 -** Pick up the handset or engage the speakerphone
69 -** Dial your building's internal emergency extension on the keypad.
70 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
72 -
73 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 -
75 -)))
76 -
77 -
78 -
79 -(% class="col-xs-12 col-sm-4" %)
80 -(((
81 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
82 -)))
83 -)))
84 -
85 -----
86 -
87 -(% class="row" %)
88 -(((
89 -(% class="col-xs-12 col-sm-8" %)
90 -(((
91 -== Place Conference Calls ==
92 -
93 -* (((
94 -**To initiate a conference call from the dial screen:**
95 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
96 -
97 -* Bring up the dial screen
98 -* Enter the first extension number then press on it on the left panel of the screen
99 -* The extension will be added to the dialing field and users can dial another number
100 -* When all extensions have been entered, press "Audio Call" or "Video Call"
101 -
102 -
103 -**To initiate a conference call while on a phone call:**
104 -
105 -* When** **the phone is on the call screen, tap on the "Conference" button
106 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 -* After the call is established, the conference screen is brought up.
108 -* Tap the "Invite" button to add more members to the conference.
109 -
110 -
111 -
112 -**To initiate a conference call from the conference soft key:**
113 -
114 -Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
115 -)))
116 -
117 -
118 -)))
119 -
120 -
121 -
122 -(% class="col-xs-12 col-sm-4" %)
123 -(((
124 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
125 -
126 -
127 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
128 -)))
129 -)))
130 -
131 -
132 -----
133 -
134 -(% class="row" %)
135 -(((
136 -(% class="col-xs-12 col-sm-8" %)
137 -(((
138 138  = Answering Calls =
139 139  
140 -Caller ID will show who is calling.
141 141  
142 -* **To answer a single incoming call**:
143 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
144 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
145 -
146 -* **To answer a second simultaneous call**
147 -**
148 -* To pick up a call ringing at another phone in your group
149 -* To send a ringing call to voicemail instead of answering
30 +Content 2
150 150  )))
151 151  
152 152  
... ... @@ -153,36 +153,11 @@
153 153  
154 154  (% class="col-xs-12 col-sm-4" %)
155 155  (((
156 -[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
157 -
158 -[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
159 159  )))
160 160  )))
161 161  
162 -----
163 163  
164 -(% class="row" %)
165 -(((
166 -(% class="col-xs-12 col-sm-8" %)
167 -(((
168 -= Directory, Speed Dials, Favorites, and Button Boxes =
169 -
170 -
171 -* Directory
172 -* Speed Dials
173 -* Favorites
174 -* Button boxes
175 -)))
176 -
177 -
178 -
179 -(% class="col-xs-12 col-sm-4" %)
180 -(((
181 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
182 -)))
183 -)))
184 -
185 -
186 186  ----
187 187  
188 188  (% class="row" %)
... ... @@ -192,14 +192,8 @@
192 192  = Call Handling =
193 193  
194 194  
195 -* To transfer a call 
196 -** Blind transfer
197 -** Announced transfer
198 -* To transfer a call to voicemail
199 -** (((
200 -Press Transfer and then press * and then enter the extension to go to directly to VM
51 +Content 3
201 201  )))
202 -)))
203 203  
204 204  
205 205  
... ... @@ -210,28 +210,7 @@
210 210  )))
211 211  
212 212  
213 -----
214 214  
215 -(% class="row" %)
216 -(((
217 -(% class="col-xs-12 col-sm-8" %)
218 -(((
219 -= Pick up groups / Hunt groups / Monitored Extensions =
220 -
221 -
222 -* Pick up groups
223 -* Hunt groups
224 -* Monitored extensions
225 -)))
226 -
227 -
228 -
229 -(% class="col-xs-12 col-sm-4" %)
230 -(((
231 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
232 -)))
233 -)))
234 -
235 235  ----
236 236  
237 237  (% class="row" %)
... ... @@ -238,12 +238,10 @@
238 238  (((
239 239  (% class="col-xs-12 col-sm-8" %)
240 240  (((
241 -= Call History =
70 += Voicemail and Auto Attendant =
242 242  
243 243  
244 -* Find your call history
245 -* Manage call history
246 -* Place calls from call history
73 +Content 3
247 247  )))
248 248  
249 249  
... ... @@ -254,26 +254,7 @@
254 254  )))
255 255  )))
256 256  
257 -----
258 258  
259 -(% class="row" %)
260 -(((
261 -(% class="col-xs-12 col-sm-8" %)
262 -(((
263 -= Availability States =
264 -
265 -
266 -* Change availability state when OOO or In Meeting
267 -)))
268 -
269 -
270 -
271 -(% class="col-xs-12 col-sm-4" %)
272 -(((
273 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
274 -)))
275 -)))
276 -
277 277  ----
278 278  
279 279  (% class="row" %)
... ... @@ -280,14 +280,10 @@
280 280  (((
281 281  (% class="col-xs-12 col-sm-8" %)
282 282  (((
283 -= Checking Voicemail =
91 += Doorbell =
284 284  
285 285  
286 -* To access your voicemail box
287 -* To access your voicemail from another extension within the district
288 -* To access your voicemail from off site
289 -* Voicemail indicator
290 -* Voicemail to email
94 +Content 3
291 291  )))
292 292  
293 293  
... ... @@ -299,32 +299,7 @@
299 299  )))
300 300  
301 301  
302 -----
303 303  
304 -(% class="row" %)
305 -(((
306 -(% class="col-xs-12 col-sm-8" %)
307 -(((
308 -= Phone Settings =
309 -
310 -
311 -* Disable tap sounds
312 -* Adjust volume:
313 -** Ringer volume
314 -** Call volume
315 -** Mute calls
316 -)))
317 -
318 -
319 -
320 -(% class="col-xs-12 col-sm-4" %)
321 -(((
322 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
323 -)))
324 -)))
325 -
326 -
327 -
328 328  ----
329 329  
330 330  (% class="row" %)
... ... @@ -331,7 +331,7 @@
331 331  (((
332 332  (% class="col-xs-12 col-sm-8" %)
333 333  (((
334 -= Answering Doorbells =
113 += Section 3 =
335 335  
336 336  
337 337  Content 3
... ... @@ -352,11 +352,10 @@
352 352  (((
353 353  (% class="col-xs-12 col-sm-8" %)
354 354  (((
355 -= All Call and Paging/Intercom =
134 += Section 3 =
356 356  
357 357  
358 -* Page within school
359 -* Page between buildings
137 +Content 3
360 360  )))
361 361  
362 362  
GS-AnswerAudioCall.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -132.8 KB
Content
GS-AnswerVideoCall.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -138.1 KB
Content
GS-Conference-Invite_while_on_call.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -118.2 KB
Content
GS-conference-addUsers.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -45.3 KB
Content
GS3350-CallScreen.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -32.4 KB
Content