Last modified by Christine Sklareski on 2025/07/17 09:56

From version 17.5
edited by Christine Sklareski
on 2025/05/21 11:21
Change comment: There is no comment for this version
To version 17.13
edited by Christine Sklareski
on 2025/05/21 15:51
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -99,19 +99,28 @@
99 99  * The extension will be added to the dialing field and users can dial another number
100 100  * When all extensions have been entered, press "Audio Call" or "Video Call"
101 101  
102 -
103 103  **To initiate a conference call while on a phone call:**
104 104  
105 -* When** **the phone is on the call screen, tap on the "Conference" button
104 +* When the phone is on the call screen, tap on the "Conference" button
106 106  * Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 107  * After the call is established, the conference screen is brought up.
108 108  * Tap the "Invite" button to add more members to the conference.
109 109  
109 +**To initiate a conference call from the conference soft key:**
110 110  
111 +* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
111 111  
112 -**To initiate a conference call from the conference soft key:**
113 +**Conference Call Management:**
113 113  
114 -Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
115 +* Individual management:
116 +** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
117 +** Mute: Tap the extension and then click the Mute button.
118 +** Video on: Tap the extension and tap the Video on button.
119 +* End a conference call:
120 +** Tap the red handset button to end the call for everyone.
121 +** Individuals who disconnect from the call will exit but all other parties will remain.
122 +
123 +
115 115  )))
116 116  
117 117  
... ... @@ -143,10 +143,13 @@
143 143  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
144 144  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
145 145  
146 -* **To answer a second simultaneous call**
155 +* **To answer an incoming call during an active call:**
156 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
147 147  **
148 -* To pick up a call ringing at another phone in your group
149 -* To send a ringing call to voicemail instead of answering
158 +* **To pick up a call ringing at another phone in your group**
159 +**
160 +* **To send a ringing call to voicemail instead of answering**
161 +**
150 150  )))
151 151  
152 152  
... ... @@ -153,9 +153,9 @@
153 153  
154 154  (% class="col-xs-12 col-sm-4" %)
155 155  (((
156 -[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
168 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
157 157  
158 -[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
170 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
159 159  )))
160 160  )))
161 161  
... ... @@ -168,9 +168,18 @@
168 168  = Directory, Speed Dials, Favorites, and Button Boxes =
169 169  
170 170  
171 -* Directory
172 -* Speed Dials
173 -* Favorites
183 +* Directory:
184 +** Tap the User icon on the right side of the home screen
185 +** In the left menu, tap LDAP
186 +** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
187 +** Tap the green phone icon to place a call.
188 +* Set speed dials:
189 +**
190 +* Favorites:
191 +** To add extensions to favorites:
192 +*** Tap the User icon on the right side of the home screen
193 +*** In the left menu, tap Favorites
194 +***
174 174  * Button boxes
175 175  )))
176 176  
GS-SecondCall.png
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1 +XWiki.christine_sklareskietownschoolsorg
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1 +107.8 KB
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