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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 17.4
edited by Christine Sklareski
on 2025/05/21 11:08
Change comment: There is no comment for this version
To version 3.9
edited by Christine Sklareski
on 2025/05/16 15:05
Change comment: There is no comment for this version

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8 8  Hardware:
9 9  
10 10  
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel=" noopener noreferrer" target="_blank"]]
12 12  )))
13 13  
14 14  
... ... @@ -27,51 +27,17 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
30 += Placing Calls =
31 31  
32 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
33 33  
34 -== Initiate a call: ==
35 -
36 -1. Pick up the handset
37 -1. Press the Speaker button on the phone
38 -1. Press the Speaker button on the touchscreen
39 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
40 -1. Press a name on a button box (speakerphone will engage if not using handset)
41 -
42 -== Place Ringing Calls ==
43 -
44 -* **Place a ringing call to an internal extension:**
45 -** Initiate a call
46 -** Use the keypad to enter the extension
47 -** Press Audio call or Video call.
48 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -** To disconnect the call, return the handset to the cradle.
51 -\\(% style="display:none" %)
52 -* **To place a call to an outside phone number**:
53 -** Initiate a call
54 -** Use the keypad to press 9 (to access the outside line)
55 -** Use the keypad to enter the external phone number
56 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 -** To disconnect the call, return the handset to the cradle.
58 -
59 -== Place Emergency Calls ==
60 -
61 -* **To place an emergency 911 call:**
62 -** Pick up the handset or engage the speakerphone
63 -** Dial 911 or 9911 on the keypad.
64 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
65 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
66 -
67 -* **To place an internal emergency call to alert the office of an issue:**
68 -** Pick up the handset or engage the speakerphone
69 -** Dial your building's internal emergency extension on the keypad.
70 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
72 -
73 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 -
33 +* Place a call using:
34 +** Handset
35 +** Speakerphone
36 +* To place a ringing call to another internal extension
37 +* To place a call to an outside phone number
38 +* To place an emergency 911 call
39 +* To place an internal emergency call to alert the office of issue
40 +* To place a conference call
75 75  )))
76 76  
77 77  
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78 78  
79 79  (% class="col-xs-12 col-sm-4" %)
80 80  (((
81 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
47 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
82 82  )))
83 83  )))
84 84  
85 -----
86 86  
87 -(% class="row" %)
88 -(((
89 -(% class="col-xs-12 col-sm-8" %)
90 -(((
91 -== Place Conference Calls ==
92 92  
93 -* (((
94 -**To initiate a conference call:**
95 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
96 -
97 -* Bring up the dial screen
98 -* Enter the first extension number then press on it on the left panel of the screen
99 -* The extension will be added to the dialing field and users can dial another number
100 -* When all extensions have been entered, press "Audio Call" or "Video Call"
101 -
102 -
103 -**To initiate a conference call while on a phone call:**
104 -
105 -* When** **the phone is on the call screen, tap on the "Conference" button
106 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 -* Tap the "Invite" button to add members to the conference.
108 -* A dial tone will be heard to start dialing a new number.
109 -)))
110 -
111 -
112 -)))
113 -
114 -
115 -
116 -(% class="col-xs-12 col-sm-4" %)
117 -(((
118 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
119 -
120 -
121 -[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
122 -)))
123 -)))
124 -
125 -
126 126  ----
127 127  
128 128  (% class="row" %)
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131 131  (((
132 132  = Answering Calls =
133 133  
134 -Caller ID will show who is calling.
135 135  
136 -* **To answer a single incoming call**:
137 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
138 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
139 -
140 -* **To answer a second simultaneous call**
141 -**
62 +* Call ID will show who is calling
63 +* To answer a ringing call
64 +* To answer a second simultaneous call
142 142  * To pick up a call ringing at another phone in your group
143 143  * To send a ringing call to voicemail instead of answering
144 144  )))
... ... @@ -147,9 +147,7 @@
147 147  
148 148  (% class="col-xs-12 col-sm-4" %)
149 149  (((
150 -[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
151 -
152 -[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
73 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
153 153  )))
154 154  )))
155 155  
... ... @@ -159,13 +159,12 @@
159 159  (((
160 160  (% class="col-xs-12 col-sm-8" %)
161 161  (((
162 -= Directory, Speed Dials, Favorites, and Button Boxes =
83 += Directory / Speed Dials / Favorites =
163 163  
164 164  
165 165  * Directory
166 166  * Speed Dials
167 167  * Favorites
168 -* Button boxes
169 169  )))
170 170  
171 171  
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210 210  (((
211 211  (% class="col-xs-12 col-sm-8" %)
212 212  (((
213 -= Pick up groups / Hunt groups / Monitored Extensions =
214 -
215 -
216 -* Pick up groups
217 -* Hunt groups
218 -* Monitored extensions
219 -)))
220 -
221 -
222 -
223 -(% class="col-xs-12 col-sm-4" %)
224 -(((
225 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
226 -)))
227 -)))
228 -
229 -----
230 -
231 -(% class="row" %)
232 -(((
233 -(% class="col-xs-12 col-sm-8" %)
234 -(((
235 235  = Call History =
236 236  
237 237  
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274 274  (((
275 275  (% class="col-xs-12 col-sm-8" %)
276 276  (((
277 -= Checking Voicemail =
175 += Voicemail =
278 278  
279 279  
280 280  * To access your voicemail box
... ... @@ -281,7 +281,6 @@
281 281  * To access your voicemail from another extension within the district
282 282  * To access your voicemail from off site
283 283  * Voicemail indicator
284 -* Voicemail to email
285 285  )))
286 286  
287 287  
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307 307  ** Ringer volume
308 308  ** Call volume
309 309  ** Mute calls
207 +* Set wallpaper
208 +* Set date and time
310 310  )))
311 311  
312 312  
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325 325  (((
326 326  (% class="col-xs-12 col-sm-8" %)
327 327  (((
328 -= Answering Doorbells =
227 += Doorbells =
329 329  
330 330  
331 331  Content 3
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